Customer Service Administrative Assistant
Resume:
Jennifer Ahearn
Administrator with exceptional Customer Service skills.
Manchester, NH 03101
**************@*****.***
I have several years' experience as an administrative professional with advanced Microsoft Office 2013 and QuickBooks skills, completing certification course in both. I am dependable, outgoing, organized and am able to multitask and thrive in a fast-paced environment. Authorized to work in the US for any employer
Work Experience
Waitress/Server/Cashier
Red Arrow Diner - Manchester, NH
December 2015 to Present
Responsibilities
Greet all customers, customer service, take orders and process into POS accurately and in a timely manner, communicate any special modifications to kitchen staff, deliver meal to customer and ensure satisfaction is met. Prepare daily deposit and communicate any problems or concerns to General Manager.
Waitress/Hostess
Durgin Park - Boston, MA
September 2013 to June 2015
Greet all customers and bringing them to assigned tables, while rotating evenly amongst Servers. Introduce myself and announce daily specials, any new items that were communicated to me by kitchen staff. Attentively take order from each customer and prromptly enter into POS system. Suggest wines according to what meal was ordered. Communicate any modifications to kitchen staff. Promptly deliver meal and then a timely 2 to 4 minute check to ensure quality of food and customer satisfaction. Suggest dessert and/or cordials. Do all assigned side work as is required daily and weekly. At end of shift, perform cash out in organized manner and deposited any cash in safe that is required. Communicate concerns, if any to General Manager. Perform all cleaning duties of assigned tables. Administrative Coordinator/Bookkeeping
Brite Builders Inc. - Somerville, MA
April 2012 to October 2013
Responsibilities
Quickbooks-Accounts receivable and payable, prepared and made deposits. Monthly reconciliation and generate reports based on monthly accounting activity. Greeted visitors, answered and routed all calls..Clerical functions, filing, wordprocessing, spreadsheet maintenance, including Microsoft Word, Excel, PowerPoint and Outlook.
Accomplishments
I was reliable and accomplished my monthly reports in a timely manner. Skills Used
Microft Office, Word, Excel, PowerPoint and Outlook. QuickBooks - preparing and generating monthly reports.
Receptionist/Administrative Assistant
A+ Auto Body - Somerville, MA
2010 to 2012
Responsibilities
Answered and routed all calls, third party billing, post payments in AR system, process invoices, filing, word processing, spreadsheet maintenance
Education
Currently attending in Business Studies
Manchester Community College - Manchester, NH
2015 to 2016
Skills
Microsoft Office, Multi-Tasking, Receptionist, Clerical, Quickbooks, Spreadsheets, Multi-Line Phone System, Word Processing, Accounts Payable, Accounts Receivable Certifications/Licenses
Microsoft Certified Professional
December 2015 to Present
Microsoft Word, Excel, PowerPoint and Outlook
Intuit QuickBooks
May 2016 to Present
Bookkeeping duties
Contact this candidate