OBJECTIVE

Utilizing skills, knowledge and experience in information technology and management to facilitate network administration and computer systems support in the computer and information technology industry.

SKILLS

Software - Windows Server, Access Server, SQL Server, Windows OS. Microsoft Office suite and various business specific software applications.

Cisco router configuration and maintenance. WAN/LAN installation and maintenance – wired and wireless.

PC construction and software installation.

Project management.

Personnel management and training.

EDUCATION

ITT Technical Institute, San Bernardino, California September 9, 2012 – Associates of Science Degree Computer Networking Systems/Security GPA 3.94 Alpha Beta Kappa with Highest Honors and Perfect Attendance.

Kalamazoo Valley Community College 1990 – Kalamazoo, Michigan. Plastics Engineering Certificate.

Evangel University 1986 – Springfield, Missouri. Broadcast Communications.

WORK HISTORY

Lead Field Engineer III, HPI Federal LLC (HP Inc.), Adelanto, CA (November 2012 – July 2018)

Embedded customer site lead at major film production studio supervising eight technicians.

Large volume commercial and enterprise PC and peripherals installation at large national private and federal government accounts. Accounts included the IRS, Social Security Administration, Department of Justice, Department of Defense, Darden Corporation, Adessa Inc., Auto Zone, Red Lobster, Intercontinental Hotels Group, Chico's, Sprint, and many others.

Network appliance installation and configuration.

Commercial and enterprise server installation and configuration.

Pilot projects team leader and project management.

Site team leader and project management.

New employee trainer.

Owner, Jeff Hamilton’s On-Site Computer Repairs, Lawrence, MI (2003 – 2009) San Jacinto, CA (2009 – 2012)

PC repair, upgrades, and installation.

Network installation and maintenance.

Software installation and upgrades.

Component sourcing and purchasing. Business systems consulting.

Sales, marketing, and business administration.

Director of Operations & Co-owner, R3 Plastics, Three Rivers, MI March 2001 – February 2002

Responsible for facility selection, renovation, equipment purchasing, plant layout, and overall operations.

Supervision of management staff, scheduling and purchasing.

Engineering, Production, and Quality Assurance overview and planning.

Customer Service overview, management, and support.

Computer systems administration and support.

Cost estimation of new customer projects and current production engineering changes and cost reviews of current production parts and assemblies.

Molding and assembly process development.

Customer and project engineering support.

ISO internal auditor and procedure writer.

Warehouse and forklift operation.

Assistant to the President, The W-L Molding Co., Portage, MI January 2000 – January 2001

Supervision of management staff.

Assist President with strategic planning.

Sales management and support.

Engineering, Production, and Quality Assurance overview and planning.

Customer Service overview, management, and support.

Cost estimation of new customer projects and current production engineering changes and cost reviews of current production parts and assemblies.

Customer and project engineering support.

ISO internal auditor and procedure writer.

Cost Engineer/Computer Systems Administrator, Great Lakes Molding Inc., Galesburg, MI March 1997 – January 2000

Cost estimation of new customer projects and current production engineering changes.

Computer system and network administration and support.

Cost reduction management, customer and project engineering support.

Warehouse inventory and forklift operation.

CERTIFICATES

Statistical process control certificate. Kalamazoo Valley Community College. 1989

Paulson Injection Molding Course. 1989

GE Plastics Share the Knowledge injection molding course. 1996

REFERENCES

Available Upon Request

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