Personal details

Name Peter te Lintel Hekkert

Mobile +1-702-***-****

e-Mail ac8jza@r.postjobfree.com

D.O.B. July 31st, 1961

Nationality The Netherlands

Education M.Sc. 1985, Ph.D., Leiden University, Netherlands, 1990,

Physics, Mathematics & Astronomy

Summary

I am a senior manager with over 30 years’ experience in Management and Operations, with a proven track record in building and managing projects.

I have a strong customer focus, communication and analytical skills, with a broad experience and expertise in managing large complex programs and companies.

Summary of roles

Operations Manager

Interim Manager, Program and Project Manager

Manager of Consultancy and Service groups

Manager Sales and Marketing

Manager International Research Teams, Chair Scientific Committees and Scientist

Employment Summary

2009 – 2019 Director Operations Slabb, Inc

2007 – 2011 Director Public Computing

1999 – 2009 Interim Manager and Program Manager

General manager

Sales, Marketing and Manufacturer

Interim manager / CIO

Ministry of Education

Management of projects with up to 125 consultants

Business Development at Board room level, projects up to € 3.5m

Budget and Revenue responsible (€ 50m)

Technical Architecture: Design and Application Choices

Designed and implemented the CRM and EAI environment at a National Utility Company, Program Management for 12 projects (€ 50m: CRM, Middleware)

Consultancy, at board room level, of e-Business strategies and implementations

Business Plans for Internet Exchanges

Implementation of e-Channels for various B2C companies

1994 - 1999 Marketing and Sales Manager, Consultant and Project Manager

Pre Sales Consultant, achieved various sales up to € 3million

Project manager for Enterprise wide hardware implementations

1992 - 1994 Marketing and Sales Manager Telecommunication Industry

Achieved international sales of up to € 3.5m per sale

1982 - 1992 Scientist, Manager International Research Teams

1979 - 1984 MSc – Leiden University

1984 - 1990 PhD – Leiden University

April 2009 – Slabb, Inc. (U.S.A.)

Director Operations

Slabb is a manufacturer and distributor of cost effective Public Computers (Kiosks) and Digital Signage hardware outfitted with best in class components. Slabb has a number of production facilities in Taiwan and mainland China. We continue to the distribution of the existing models, and will add new developed designs every six months.

We aim our designs for public places, like shopping malls and reception areas.

Hence, the most interest for our equipment remains to come from the retail, banking, ticketing, hospitality industries as well as government agencies. The functionality for our Kiosks in these markets will remain to support self-service and sales points and general information supply points, as well as other marketing purposes.

The company grew from nothing in 2009 to $ 13m in 2019 and has projected.

October 2008 - April 2009 Govt. Dept. of Education

CIO

I was asked to set-up the CIO office, as well as write the two year plan to rebuild the entire ICT environment.

February 2008 – October 2008 ING Bank

Interim Manager

I was responsible for setting up a test and acceptance team (50 FTE), judging over 200 applications, hundreds of servers before they were put in production.

Since January 2007 – February 2011 Public Computing BV

President

Public Computing is a manufacturer and distributor of cost effective Public Computers (Kiosks) and Digital Signage hardware outfitted with best in class components. Public Computing has a number of production facilities in Taiwan and mainland China. We continue to the distribution of the existing models, and will add new developed designs every six months.

We aim our designs for public places, like shopping malls and reception areas.

Hence, the most interest for our equipment remains to come from the retail, banking, ticketing, hospitality industries as well as government agencies. The functionality for our Kiosks in these markets will remain to support self-service and sales points and general information supply points, as well as other marketing purposes.

With the acquisition of the assets of Slabb Europe B.V., and our network of resellers and corporate customers we created the fourth largest kiosk manufacturer and distributor.

April 2006 – December 2006 ING Bank, TNT, Postkantoren B.V., Netherlands

Program Manager (Wincor Nixdorf)

Postkantoren B.V. (the Dutch Post office organization) has been asked by its two owners (TNT and ING Bank/Postbank) to create a new service and customer oriented image and shop formula.

This transformation includes the introduction of self-service, which will carry over 80% of the current over-the-counter services. New third party services (Government, Local council etc.) will complement the current products.

The program management included the roll-out of self-services, and HR consequences (400 people will leave in two years time) and balancing the interests of all parties involved.

November 2005 – April 2006 KPMG, International Head Quarters

Program Manager

KPMG International provides a number of services for the 114 KPMG firms (with a total of 100,000 employees) throughout the world. These services include strategy and vision setting for the global advisory functions, (Tax, Audit and Risk) and information (including ICT) and knowledge management. My group is responsible for leading the objective setting and automation of the latter. The objectives have let to the start of three projects: building new infrastructure, including organizational changes in the Global headquarters of the firm.

The new infrastructure includes new global collaborative and knowledge sharing infrastructure and tooling, essentially a global Intranet, as well as an e-Business tooling for the Internet. My project is also responsible for building this and the rollout.

I had two rolls within the firm: advisor to the directors on Knowledge Management, as well as program management, setting up the projects, project teams, and building the products.

July 2004 – March 2006 Program Manager, UWV (Govt. Social Security Department)

UWV is the Government’s Social Security Dept., responsible for receiving unemployment and disability premiums and paying welfare recipients.

My group of 75 people (budget of € 20milion), including 5 project managers, is responsible for building the new Internet and Intranet infrastructure and functionality, including integration with back office applications.

This project includes the roll out of an enterprise wide Identity Management (IDM) solution.

The automation of customer contacts and processes over the Internet is part of the Departments aim to increase customer focus, increase the self-reliance of customers to get back into the workforce and reduce UWV’s workforce from 22,000 FTE to 11,000 FTE. Obviously, this creates a tense and politically difficult environment for the project to achieve its results.

My achievements have been to resurrect the program and inspire the team again, so various timelines could be moved closer and enable us to produce a number of quick wins. UWV.nl and in various Intranet sites became available months ahead of time.

Since April 2004 – Managing Partner, Tiadish BV, Netherlands

Tiadish focuses on policy creation, program management of complex (and political sensitive) projects and building ICT solutions (architecture). Our customers include companies like Government departments, banks and utility companies.

June 2003 – June 2004 Delivery Manager, Novell Nederland BV, Netherlands

Principal, Cambridge Technology Partners, Netherlands

I managed a consultancy organization within Novell, which is required to achieve Novell’s ambition to sell solutions rather than licenses. The new group is based on technically highly skilled product specialists, with the best project methodology and project managers from Cambridge Technology Partners added.

I enabled the doubling of the consulting revenue (from Euro 300k per quarter to Euro 600k per quarter) in the first six months and build a group of over 24 consultants. Including externals and consultants from CTP, I am responsible for 50 consultants over 10 to 15 projects.

I support Account Managers in their sales cycles at Nuon, NS, Shell and other major accounts.

We deliver on time, within budgets, over 20 Secure Identity Management solutions with companies like Philips, ING, ASML, ATOS Origin, City of The Hague etc.

June 2002 – June 2003 Practice Manager, Extraprise BV, UK / Netherlands

I managed the Dutch practice of an American CRM consultancy firm, Extraprise, which specializes in CRM solutions, change-management and training. I was responsible for the delivery of all Dutch projects, in terms of quality, revenue and the development of the accounts. The Dutch consultants reported to me as their line manager.

I developed new lines of business: Web Services and Middleware, and increased our market share by offering “customer made” consultancy teams: specialized teams for specific CRM projects and/or implementations.

May 2001 – June 2002 Program Manager & Technical Architect, Nuon BV, Netherlands

At Nuon, one of the largest corporate Energy suppliers in the Netherlands, I was responsible for the ICT Architecture, including application choices, project initiation, SI and other supplier choices. I lead a team of project managers and was responsible for the relationships with our customers and suppliers.

My solution involved best-of-breed applications like Blue Martini, Siebel, SAP IS-U and BEA WLS/WLI middleware. This solution was built within one year, leading up to the liberalization of the Energy market in The Netherlands. The solution supports all sales channels, including e-commerce. This architecture is now part of Nuon corporate ICT standards.

December 1999 – May 2001 Program Manager, TNT, Netherlands

In my role as Consultant and Program Manager for TNTLoop and e-Commerce Services (both part of separate divisions of the TNT Post Group; TPG). I gave advice on the various aspects of starting an e-business: marketing, sales, logistics, as well as advice on software and hardware for the front- and back offices. I played a key role in defining and implementing a new business model, turning the finances of eCS towards a projected profit in the second year of operation, from a loss, to over Dfl 5 million per year.

September 1997 – December 1999 Technical Account Manager, Sun Microsystems

At Sun Microsystems Nederland I was a member of the retail segment sales team.

My responsibility included to build a working relationship with members of the IT departments of our customers and software suppliers by providing advice on system architecture, performance tuning and system monitoring. I assisted the Account Managers with tender documents and presentations for various customers.

At Sun Microsystems Australia I was responsible for the technical and sales support and advice of the channel partners and their customers: resellers and the Independent Software Vendors. In addition I was charged with the project management of over IT installations (from desktop to Super computers.

During the latter part of my employment I was assigned to a number of major accounts (Qantas, OneTel, Office of State Revenue and City Bank). The partnership between my account manager and myself secured various deals up to several $AU million.

October 1994 - August 1997 ICT Manager, CSIRO, Australia Telescope Parkes, Australia

At Parkes I managed the computer group; my responsibilities included the purchase and development of computer hardware and software and the system administration of the UNIX system, Web-site and documentation. I was the leader of a team designing and writing the new computer control software for the Parkes Radiotelescope. The new system achieved higher availability, accuracy and angular resolution (“reading stamps on the moon”).

December 1992 - October 1994 Sales Manager Australia and Asia, BHP, Australia

At BHP I was involved as a senior manager in the general management of AOFR, a subsidiary of BHP, with prime responsibility for the sales and marketing in Australia and Asia. Some of my other responsibilities within the company included the development of new and customized products, managing and overseeing the production of customized products. I achieved sales worth over $3.5M.

September 1982 - December 1992 Scientist and Manager International Research Teams

The outcome of my scientific work (last stages of stellar evolution and the motions of stars in spiral Galaxies) has been published in over a hundred papers in international journals. Several large-scale research projects were initiated and some of these are still continuing.

One of my main achievements, as manager of international scientific teams, was the establishment of a research effort covering six institutions. Observations at major instruments (including the largest and most complex instruments on and above earth) were executed, including at the Very Large Array (VLA), and the Hubble Space Telescope.

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