Customer Service Administrative Assistant
Resume:
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SUMMARY
Dedicated Operations Manager and effective leader, who excels at using proven methods and cutting-edge strategies to successfully, minimize expenses, and increase revenue and productivity. Assertive and enthusiastic team builder with extensive knowledge of optimization and an unsurpassed work ethic
KEY SKILLS
-Operations Management
-Client Servicing & Retention
-Project Management
-Team Leadership & Development
-New Account Strategies Development
-Customer Service Oriented
LAKISHA ESAW
P.O. BOX 11051 FORT SMITH, AR 72917
479-***-**** ac8jxg@r.postjobfree.com
EXPERIENCE
DEPUTY OPERATIONS MANAGER • ELISABETH MCGILL CENTER •
NOVEMBER 2015 - PRESENT
Managed day to day operations and generate direct and indirect reports in areas of accounts receivable, supply chain, inventory and compliance.
Generate revenue by effective prospecting and lead development strategies
Identify inefficiencies and made recommendations for process improvements.
EXECUTIVE ADMINISTRATIVE ASSISTANT • HERBERT CONSTRUCTION •
JUNE 2012 – FEBRUARY 2016
Managed multiple administrative projects simultaneously, and monitor progress to ensure deadlines are met
Conducted research and developed reports using Microsoft Word and Excel.
Maintained utmost discretion when dealing with sensitive information.
CUSTOMER SERVICE/SALES • ASHLEY FURNITURE •
AUGUST 2010 – JULY 2012
Developed positive customer relationships through friendly correspondence and providing excellent service.
Completed commission-based sales by working closely with customers to understands needs.
Created and maintained store displays to ensure optimal presentation for customers.
EDUCATION
FORT SMITH CHRISTIAN HIGH SCHOOL
High School Diploma
REFERENCES
Mayor George McGill
Elisabeth McGill Center
Present Supervisor
ac8jxg@r.postjobfree.com
Island Wilson
Sequoyah County Schools
Supervisor
Carolyn Swait CMP
Comcast Spectacor – Spectra Venue Management
Director of Sales & Event Services
ac8jxg@r.postjobfree.com
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