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Executive Assistant Customer Service

Location:
Auburn, WA
Posted:
February 20, 2019

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Resume:

CORE COMPETENCIES

Executive Assistant / Sales / Accounting/Finance/Taxes

Project Management Reporting Office Coordination

Detail Oriented Staffing / Scheduler Training

Analytical Skills MS Office Suite Presentations

Business Development Customer Satisfaction Negotiation Skills

PROFESSIONAL EXPERIENCE

EMC STAFFING GRAPEVINE, TX 2017 – Present

Executive Assistant to President

Executive Assistant to President, assisting in coordination of management of full desk recruiters, sourcers and sales professionals.

Performed creative networking, organized prospecting, relationship building and need based requirements gathering in support of entire company staff.

Proven ability in cultivating relationships and delivering high level of customer service in a complex, competitive and high paced environment.

Technically skilled administrative support valued for customer service, multitasking strengths, organizational abilities and diplomatic handling of confidential business information

Interpreted documents while providing bilingual customer skills

Manage P/L while serving the needs of all clients.

MAX TAX BOOKKEEPING & ACCOUNTING SERVICE CLEBURNE, TX 2008 – 2017

Assistant to Owner / Interpreter

Technically skilled administrative support valued for customer service, multitasking strengths, organizational abilities and diplomatic handling of confidential business information

Served clients on a daily basis by counseling, notifying of deadlines, tax payments and financial management.

Deliver results, accountability and excellence.

Advanced command of MS Office, along with strong business and financial management skills.

Leverage technology to elevate efficiencies, boost productivity, save costs and improve processes.

Loyal, resourceful professional known for commitment to exceeding employer expectations and customer service

Interpreted documents while providing bilingual customer skills

Manage P/L while serving the needs of all clients.

DOCTORS HOSPITAL AT RENAISSANCE EDINBURG, TX 2005 – 2008

Unit Secretary

Assisted doctors and charge nurses with patient files and orders.

Awarded with exceptional customer service.

Certified in Prevention and Management of aggressive behavior.

Assisted patients with their needs and provided a high level of comfort.

Trained nurses with updates on software to obtain patient records, doctor's orders and lab results.

Complete patient care.

MICHAEL, CROSBY, ATTORNEY AT LAW GULFPORT, MS 1994 - 2004

Legal Secretary / Interpreter

Interviewed all clients to determine needs.

Assisted attorneys in Federal and State Court for all cases and trials / Provided interpreter skills.

Managed Law Firm

Superb client relations providing interface with attorneys.

ADDITIONAL STRENGTHS,

Bilingual: Fluid in English and Spanish

Excellent written and verbal communication skills

Current International Passport

PROFESSIONAL SKILLS

Office Management

Bookkeeping, A/R and A/P

Financial Reporting

Records Management

Executive & Administrative Support

Customer Relations & Communications

MS Office (Word, Excel, PowerPoint)

Scheduling & Calendar Management

Meeting & Event Planning

Spreadsheets & Data Entry

Payroll Administration

Project Management



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