Name:

ESTHER MATE

Position:

RECEPTIONIST

Admin

Primary Activity

Activities

Answer a high volume of calls and maintain a rapid response rate according to agreed standards.

Log information on calls received, where required and maintain detailed and accurate records.

Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls.

File data and perform other routine clerical tasks as assigned and for other departments as needed.

Order and maintain relevant office supplies for effectiveness of personal duties.

Establish and maintain effective working relationships with co-workers, supervisors and the general public.

Perform reception duties in and efficient, professional and courteous manner.

Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

Pursue personal development of skills and knowledge necessary for the effective performance of the role.

Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.

Answering of calls

Costing of job cards

Control of phone calls

Stationery cupboard

E-clock management

Administrative Work

Monitor office supply levels and reorder as necessary.

Tag and monitor fixed assets.

Answer a high volume of calls and maintain a rapid response rate according to agreed standards

Log information on calls received, where required and maintain detailed and accurate records

Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls.

File data and perform other routine clerical tasks as assigned and for other departments as needed.

Order and maintain relevant office supplies for effectiveness of personal duties.

Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.

Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.

Establish and maintain effective working relationships with co-workers, supervisors and the general public.

Vat capturing

Phoning debtors

Monitoring Toe to Toe employees time sheet if it’s up to date.’

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