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Data Entry Customer Service

Location:
Montreal, Quebec, Canada
Posted:
February 20, 2019

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Resume:

Rahul Singh PHONE: 514-***-****

*B-**** Ave Barclay, Montreal, QC-H3S 1K8 EMAIL : ac8jrj@r.postjobfree.com

OBJECTIVE

To obtain data entry employment in a company that recognizes hard work and reliability as central to successful job performance.

Education

Information Technology Qualifying Program – 2001 London School of Commerce, London, United Kingdom.

Bachelor Degree - 1999 Himachal Pradesh University, Shimla, India.

Skill Sets

Strong analytical, communication and interpersonal skills with ability to work well in cross functional environment.

High energy and drive to succeed

MS Office and computer skills

Typing Skills – 55 wpm

Excellent spelling and grammar skills

Database management.

Professional Experience:

Matrix Automation System, Ahmedabad, India May 2014 – December 2019

As Data Entry Assistant, I need to do create, manage, update and delete customer accounts with the company.

Pass the field PLCs excel data to oracle database.

Audit on-line data for accuracy and completeness.

Maintain complete activity logs and prepare reports.

Delegate the task to fellow clerks and provide them with time limit to complete the work.

Checked data entered records of fellow clerks for accuracy.

Communicate with clients over the phone and in person.

Metaphor Software Technologies, Bangalore, India January 2008 -March 2014

Made the required documents ready for data entry.

Check, analyse, update and correct incoming documents.

Enter the data into designated database and forms.

Check printouts and perform statistical checks for accuracy.

Record all tasks and activities sometimes.

Prepare and submit reports.

Route data to appropriate staff.

Research and retrieve requested data.

Perform daily duties effectively.

Techzone Technologies Pvt. Ltd., Bangalore, India June 2006 – December 2007

Received training in Database development and record entry for four weeks.

Have to manage the consistency of records in database.

Answered incoming calls from customers to process orders.

Shift my work electronically to other offices as per request.

Maintained hard copy and soft copy backup of sensitive business information.

Cineworld Cinema, Feltham, London, UK May 2004 – April 2006

Provide customer support by selling tickets, selling popcorn, ice creams, pick and mix.

Handle customer complaints frequently and tried to solve them if possible.

Hilton Hotel, Terminal 4 Heathrow, London, UK April 2001 – April 2004

As a Conference and Banqueting Porter I was responsible for setting up meeting rooms for the next day’s events, setting up bar, dinner tables, dance floor according to functions and parties.

Provide excellent customer service to clients.

DotCad Pvt. Ltd., Ahmedabad, Gujarat, India. June 1999 – January 2001

Handle Client’s call for computer problems, pass it on to IT Team, manage invoices, providing product specifications to clients, etc.

References:

Excellent reference available on request.



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