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Administrative Assistant, Customer Service, Record Management

Location:
Chicago, IL
Posted:
February 19, 2019

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Resume:

Nadya Khan

**** * ***** **, *******, IL *****

574-***-****, ac8jlk@r.postjobfree.com

SUMMARY

Administrative Assistant with over 5 years of experience managing business office functions and providing executive level support to management and clients. Seeking to apply my detail-oriented talents and adaptable personality to fulfill the company’s needs. SKILLS

● MS Office, CRM

● Excels in high-pressure, fast paced

environment

● Strong Writing ability

● Strong ability to prioritize and meet

deadlines in high pressure situations

● Sound Judgement

● Report writing

EXPERIENCE

Marathon Petroleum Corporation, Elkhart IN - Customer Services Representative

(Jul 2018 - Jan 2019)

● Regularly communicated with vendors, and assisted with restocking shelving and product displays.

● Provided each gas station customer with the highest levels of service and satisfaction at all times.

● Handled closing and opening duties, and ensured space was tidy and ready for business each day.

● Cross-trained and provided back-up for other customer service representatives when needed.

Mishawaka IN

Personal Caregiver (Jan 2016 - Dec 2016)

Student (Jan 2017 - Jun 2018)

● Took care of an ailing family member.

● Kept my skills updated through formal and informal education.

● Done some voluntary work within the community.

Strategic Vision Institute, Islamabad PK - Research/Administrative Assistant

(Feb 2014 - Dec 2015)

● Researched, organized and prepared information for various workshops, seminars and conferences.

● Overhauled recordkeeping system from manual to computer-based, creating a user-friendly and systematic information management system and reducing data-retrieval time.

● Performed duties including electronic and hardcopy filing, scanning documents, creating and maintaining client notebooks.

Nadya Khan

4050 W 115th St, Chicago, IL 60655

574-***-****, ac8jlk@r.postjobfree.com

● Efficiently coordinated and communicated with all departments to achieve organizational goals.

Quaid I Azam University, Islamabad PK - Administrative Assistant

(Jan 2012 - Jan 2014)

● Served as a representative for international and domestic graduate school applicants on phone, through email, and in person.

● Performed variety of administrative duties (e.g. attendance recording, leave planning, meeting organization, office supply and equipment orders etc.), including preparing and/or processing of administrative requests (e.g. travel request).

● Planned, organized and attended more than 40 seminars, talks and conferences.

● Verified that initial application information is correct within various databases. Federal Government College for Women F-7/2, Islamabad PK Teacher/Administrative Assistant

(Oct 2009 - Dec 2011)

● Designed and taught classes in English for 11th and 12th grade students.

● Created a class environment in which students were immersed in written and spoken languages, achieving 90% results every term.

● Audited files each semester to ensure that all required documents have been received and assign a service indicator if documentation is missing or incomplete for the student at large classification.

● Handled wide range of office support and administrative functions (e.g. arranging meetings, events and preparation of department’s budget). EDUCATION

Quaid-i-Azam University, Islamabad PK - Master of Philosophy Aug 2006 - Aug 2009



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