Executive Assistant Administrative

TAMARA ARTHUR

* *********** ****,

Toronto, Ontario M6B 2S4

Tel: 647-***-****

Email: ac8jkq@r.postjobfree.com

Summary of Qualifications

Considerable experience in managing, supervising and motivating staff both in large and small organizations; Developing and implementing community programmes;

Experience in community services for seniors and constituents;

Established extensive collaborative working relationships with broad range of stakeholder groups;

Able to work in a fast paced environment while assessing current and future needs;

Effective advocate for clients and issues; assessment of client and stakeholder needs.

Certificate in Mental Health First Aid Canada.

Black History Month Award Recipient Toronto Police Service

Deputy Chief’s Award of Excellence, Toronto Police Service.

PERSONAL ATTRIBUTES

Excellent interpersonal and communication skills

Strong organizational and time-management abilities

Able to work both independently and in a team environment

Self-motivated, hardworking, reliable, and conscientious

Adept at learning and implementing new skills and techniques

Work well under pressure in a fast-paced environment

Computer skills: MS Office, AccPAC, QuickBooks, Simply Accounting, Payroll, General Ledger, Bookkeeping, Caseware, Caseview

Personal Tax Corporate Tax Event Planning

EMPLOYMENT HISTORY

2014-2018 LEGISLATIVE ASSEMBLY OF ONTARIO, Toronto, Ontario

Advisor, Stakeholder Relations & Outreach

Planned and coordinated a variety of events and activities such as conferences, seminars, summits and workshops

Greeted visitors, answered general inquiries in person, by telephone and via email responded independently to inquiries that are specific in nature and required a thorough knowledge of established policies and procedures

Utilized discretion and judgment to screen visitors and telephone calls, and notify appropriate personnel

Gathered and compiled the paperwork required to facilitate the hiring and payment process for temporary, casual, and full time staff.

Collected verified and input data into a variety of spreadsheets and databases

Prioritized and scheduled appointments for the MPP calendar Independently determined the importance of requested meetings and coordinated calendar to accommodate the needs of the MPP

Scheduled and coordinated meetings including room bookings, agendas, catering and travel arrangements

Drafted, processed, edited, and proofread a variety of documents and materials on behalf of the MPP

Sourced and obtained pricing information for office supplies and equipment

Setup classified, sorted, and maintained filing systems, both electronic and hard copy

Updated and maintained confidential files and records; Handled sensitive material in accordance with established policies

2012-2014 TEMPLE SCOTT ASSOCIATES INC, Toronto, Ontario

Office Administrator/Consultant

Provided administrative support to management and consultants

Greeted clients to the organization in a friendly and pleasant manner

Sorted incoming and outgoing mail and distributing them to the appropriate dept

Generated weekly and monthly reports including gathering expense report petty cash and travel arrangements

Coordinated with IT support and troubleshooting computer, cell phone and blackberry issues’ as they arise

Booked and prepared the boardroom for client meetings

Setup internal and external conference calls

Ordered office supplies as needed

Provided public and media relations including planning and ongoing development of client programs, utilizing all the tools of strategic communications at the firm’s disposal, especially media relations, social media, outreach, event management, event planning and marketing

Planned and executed public affairs campaign at changing public opinion or perception

Worked with and supported the government relations consultants

Lead all events in accordance to quality assurance guidelines

Managed success execution of all events

Performed pre-event coordination activities

Monitored all even flow of and make adjustments as when needed

Performed pre/post event activities such as data entry and reporting

Assigned and directed colleagues/staff to their duties

Managed and resolved donor complaints

Managed and developed a strategic plan of action to ensure that cost of the event remains under the pre-determined budget

2008-2012 LEGISLATIVE ASSEMBLY OF ONTARIO Toronto, Ontario

Executive Special Assistant to Dr. Kuldip Kular, MPP

Provided advice to constituents on provincial issues

Conducted investigations of provincial relations matters

Researched, and analyzed publication relations reports internally and externally from the media

Worked on behalf of constituents with legislative liaisons

Worked with the Member of Provincial Parliament and staff to ensure the needs of constituents were met with respect to the Government of Ontario

Constant communication, problem solving and decision making to maintain exceptional relations between constituents and the Member of Provincial Parliament

Proven judgment to work with sensitive and confidential information.

Coordinated special projects such as community picnic, special meetings, and provincial election work.

Responded to internal and external requests for information on a timely basis

Liaised with constituents and assisted them with provincial programs.

Demonstrated discretion, including exercising good judgment to ensure the appropriate release of constituents’ information to authorized personnel.

2006-2008 MAPLE LEAF MOULDING, Toronto, Ontario

Account Executive/Office Administrator

Maintained over 500 consolidated accounts

Prepared all bank deposits and reconciliation for 3 chequing accounts and corporate account

Setup computerized accounts and developed client database

Kept detailed records, documented all activity with accounts

Printed and posted receipts and disbursement’

Issued dividend cheques to creditors

Dealt effectively with creditors resolving conflicts, and negotiating payments

2003-2006 FLUSS SILVERBERG CHARTERED ACCOUNTANTS, Toronto, Ontario

Administrative Assistant/Accounting Assistant

Maintained a console of 20 lines

Greeted and signed-in visitors’ direct calls to the various department

Prepared spreadsheets, bank reconciliation, and general ledger

1998-2000 BRITISH TELECOMMUNICATION, Leicester, England

Executive Assistant

Maintained a console of 5 lines for multi-firm suite

Greeted and signed in visitors

Performed general office duties including arranging courier service

Coordinated with higher management in understanding different business process plans, and functionality in depth

Maintained calendar and coordinated meetings between managements and clients

Provided sales support and reports including maintaining database

EDUCATION

University of Leicester

Leicester, England

United Kingdom

Bachelor of Arts and Political Science

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