Magnus Iweh

**** ****** *****, *** **********, Maryland, 20784

301-***-**** ac8jjw@r.postjobfree.com

WORK EXPERIENCE

Coldwell Banker (Realogy), Ellicott City, MD

Scrum Master, Jan 2018 - Present

Extensive background as a strategist in project implementation, end-to-end project management and execution.

Educated and reinforced scrum methodology and agile framework to team members and key stakeholders

Experience in facilitating sprint planning, daily scrums, reviews, retrospectives, and stakeholder meetings

Worked in Agile Scrum environments, coaching teams and Product Owners in creation and maintenance of product backlog

Demonstrated experience simultaneously managing multiple projects of varying scopes of complexity with minimal supervision

Coldwell Banker Residential Brokerage, Ellicott City, MD

Marketing Coordinator, June 2017 – Jan 2018

Coordinator to over 130 real estate agents regarding all marketing needs and goals

Coordinates weekly advertising for listings, as well as submitting requests for advertising in various media outlets

Conducts weekly training for tenured agents on new and existing marketing tools

Serves as liaison for new/current marketing products and programs through training and digital communications

Create/design marketing materials for print and digital marketing

National Geographic, Washington, DC

Media Strategist, Nov 2016 - June 2017

Coordinates and schedules promotions on daily broadcast logs and coordinates on-air elements

Optimizes on-air promotion using the media optimization software (GripIt)

Oversee implementation, execution, and delivery of assigned digital campaigns

Day-to-day contact for communication to clients and internal teams

The Center for Leadership Innovation, Greenbelt, MD

Agile Project Manager, Nov 2015 - Nov 2016

Manage and coordinate with project team to define scope, schedule, budget and risks

Organize and rally project team to meet deadlines and complete deliverables

Lead project meetings, status calls, coordinate project activities and manage stakeholder expectations

Coordinate and lead daily scrum meetings, and weekly showcase meetings with both internal and external stakeholders and sponsors

Write functional specifications that accurately reflect the customer's needs and are easy for the development team to understand

Europ Assistance USA, Bethesda, MD

International Assistance Coordinator, Feb 2015 - Nov 2015

Initiating outbound calls to customers, service providers, and partners to obtain necessary information for the successful resolution of inquiries

Communicating with customers in a personalized, informative, courteous and diplomatic manner in order to build a strong relationship

Maintaining a high level of responsiveness and efficiency in reaching a resolution that meets the customer’s expectations in a reasonable time frame

Retrieve pertinent documents (such as medical bills, medical reports and HIPAA release documentation) from policy holders and hospitals in emergent situations

EDUCATION

Scrum Alliance

Certified Scrum Master

Frostburg State University, Frostburg, MD

Business Administration (Marketing Concentration)

AACSB Accreditation Business College

ADDITIONAL SKILLS

Jira/Confluence

Microsoft Office Suite

Content Publishing

Google+/Google Drive/Google Docs

Interpersonal communication

Analytical knowledge

Hootsuite

Team Leading

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