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Manager Customer Service

Location:
Tallahassee, FL
Salary:
$50,000.00
Posted:
February 19, 2019

Contact this candidate

Resume:

Austin McCoy Brown

**** ******* ***** *****

Tallahassee, FL 32312

Phone (cell) - 850-***-****

ac8jfb@r.postjobfree.com

Objective

To enhance and administer the contracting and logistical skills developed during military service, and achieve long-term employment, by actualizing contiguous capacities for responsibility and leadership. Work Experience

Advantage Delivery and Logistics –Facility Manager 02/2014—Present

Managed over 20,000-50,000 packages weekly

Supported and Directed Independent Contractors deliveries and route coordination all over North Florida

Maintained clean and safe working environment

Promoted to Facility Manager, February of 2014

Directed, Operated and Supervised over 15 employees.

Ensured all ADL customers’ needs were met efficiently and promptly

Processed over a hundreds of thousands of dollars on a daily basis. U.S Army Reserves - Deployed - Unit Supply Specialist 05/2012 – 05/2013

Contracting Officer Representative (COR) during Operation Enduring Freedom Operations.

Supported operations and sustained functions while providing logistics support for over 4,000 personnel.

Managed over one million dollars in contracts covering commodities, services, and construction.

Supervised the procurement of almost three-quarters of a million dollars in commodities through various supply chains, to include local purchases and reach back items.

Tires Plus - General Service Technician

03/2012- 02/2014

Performed general preventative-maintenance procedures on civilian automobiles.

Achieved exceptional customer service though positive and efficient verbal communication regarding the care and maintenance needed for vehicles.

Directed inventory levels and monitored weekly supply deliveries for store and stock rooms.

Maintained the Inventory Tracker in Excel for all capital assets. TGIFridays - Bus Boy

01/2012 – 03/2012

Famous Dave’s - Waiter

01/2012 – 02/2012

Gates That Open - Electric Service Technician/Warehouse Representative 06/2011 – 01/2012

Directed several part-time employees during the afternoons they would arrive into work after school.

Performed quality assurance on products prior to shipment.

Supervised shipping and receiving operations.

Super Lube Inc. - Salesman, Technician, Assistant Manager 12/2007 – 06/2011

Promoted to Assistant Manager, March of 2008.

Assistant Manager to multiple stores across Tallahassee and Quincy areas.

Presided over 10 employees and attended to all of customer service needs.

Managed the market basket analysis of customer data.

Promoted to Top-Side Salesman.

Ensured the proper delivery and storage of inventories. Basic Training/Advanced Individual Training

07/2007 – 11/2007

92Y Unit Supply Specialist

Papa John’s - Cook/Cashier/Assistant manager

06/2004 – 05/2007

U.S Army Reserves - Unit Supply Sergeant

10/2009 – Present

Ordering of supplies.

Distributing of supplies.

Operating of forklifts, LMTVS, and medium to heavy duty vehicles. Education

Lawton Chiles High School

Achieved a High School Diploma



Contact this candidate