Tejasree S

Senior Test Analyst

Pittsburgh, PA

412-***-****

ac8jea@r.postjobfree.com

Professional Summary:

Around six+ years of experience in Quality Assurance, Manual and Pega Testing.

Knowledge on BPM tool Pega.

Hands on experience on testing Skills, Access Groups, Workbaskets, Worklist, Privilege, Access Roles, Work Flows and UI in Pega

Have good knowledge of software Testing tool QTP with six months experience.

Hands on experience in creation and execution of QA and testing processes, test plans, defect documentation and regression, front-end GUI testing, Verification and Validation of Windows and Web-based applications.

Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.

Part of a dynamic team, in the field of IT testing, with credentials of delivering important projects with world standard corporate clients like AETNA and RBS.

Very good experience in testing methodologies.

Worked on variety of projects and have acquired good interpersonal & Analytical skills.

Good working knowledge on Test Management Tool- Quality Center

Excellent knowledge of Software Test Lifecycle.

Experience in Team handling activities and Mentoring/Training junior members.

Expertise in System Testing, Functional Testing, Regression Testing, Smoke Testing, User Acceptance testing and End-End Testing.

Good Knowledge in SQL.

Knowledge on Performance Testing.

Organizing the Defect Management Process throughout the Defect Life Cycle.

ISTQB Foundation level certified Test Engineer.

ASTQB Advanced level Test Analyst Certified.

Technical Proficiency:

Tools

: QTP (Quality Test professional), Quality Center 10.0, ALM (Application Lifecycle management), Load Runner (Basic Knowledge).

Programming Language

: C, C++

Database

: SQL, DB2

Operating Systems

: Windows7, Vista, XP

CERTIFICATIONS and EDUCATION:

ISTQB Foundation level certified - 2011

ASTQB Advanced Level Test Analyst Certified – 2016

Bachelor of Sciences (B.Sc.) in Computers

PROFESSIONAL EXPERIENCE:

PROJECT6 : FACETS (Oct 2018 – Till Date)

Client : Cigna

Location : Pittsburgh

Domain : Pharmacy Insurance

Platform : CIT, DST(Argus), CCM

Team size : 5

Description:

Facets Testing is a process of validating the Cigna Pharmacy Benefit Plans across their three applications to make sure that the Benefit options are as per their contract guidelines. Validation of Claims based on customization of benefit options.

Responsibilities:

Managing the Team and acting as their SME

Responsible for Daily Testing Output Metrics

Identifying the Test Scenarios according to the Benefit option

Executing the Test Scenarios

Working and Maintaining on Defect Metrics

Drug validations based on the Benefit Plan

Validated all claims data and drugs validation using different NDC codes in End-to-End and Facets Testing.

Worked on end-to-end testing, Facets testing which includes the data verification and validations in different Cigna UI’s like Coverage Code Manager (CCM), Case Installation Tool (CIT) and Rx Nova (DST).

Validated pharmacy benefits and cost shares were applied correctly in all tiers of drugs (Tier1, Tier2, Tier3 & Tier4).

PROJECT5 : EMA (Feb 2017 – Dec 2017)

Client : CVS Health

Location : New Jersey

Domain : Health Insurance

Platform : Pega Testing

Team size : 13(Product Validation Team)

Description:

EMA application is an Exception Management Application. It processes all error out requests and exceptions for Medicare business enrollment, this tool support to store or provide date for appropriate department to take action in appropriate storages and departments in few scenarios it will update systems automatically, CVS used to have a centralized tools in MS- excel and different application where each department enter data and used to update all storage systems (FACETS, MCS, ANOVS..)Using MS-excel and other tools which is a long process to support and this tidies process and any Exceptions across the application this tool is developed

Responsibilities:

Understanding the business requirements thoroughly and clarifying any ambiguities by discussing with the Client and coordinating with BA to update the SRP & design documents accordingly.

Preparation of Test Scenarios according to Functional requirements, running the scenarios, defect tracking and reporting.

Participated in requirement gathering.

Review of all work products.

Triaged with QA and UAT teams.

Mainly validated Pega Security rules in the application Such as- Access Groups, Skills, SLA’s.

Validated Get Next Work functionality, Case routing.

Work Basket and Worklist validation.

Coordinating data flow with upstream and downstream applications for smooth test Progress.

Milestone and metric reports, Knowledge management and defect prevention activities planning and executing Knowledge transitions.

PROJECT4 : OLB & Bizcentral (March 2011 – June 2013)

Client : RBS-Citizens - Infosys

Location : Bangalore

Domain : Banking and Financial Services.

Platform : QTP and Manual Testing

Team size : 5(Directly reporting to the Client)

Description:

The Online Banking Application is an interface through which an existing customer can access and operate his account via Internet. This application is for Retail Consumers and small Business Users. The Major Service includes Managing accounts, Transfers, Payment and Service Center.

The Bizcentral application is an application for the internal customers of Citizens Bank i.e Employees. This application is mainly used for the purposes like to provide support to the Customers, to maintain Customer details, to generate reports to resolve the customer queries.

Responsibilities:

Understanding the business requirements thoroughly and clarifying any ambiguities by discussing with the Client.

Preparation of Test Strategy, Test Plan, Test Script, executing the scripts, recording the Scripts, running the Script, defect tracking and reporting.

Coordinated Daily and weekly status meetings with the client.

Review of all work products.

Coordinating data flow with upstream and downstream applications for smooth test Progress.

Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration -- Performed Data-driven testing.

Developed automated attest scripts for upgrading the application using QTP.

Used QTP to perform regression testing.

Acted as SPOC for the project and trained new team members.

Responsible for managing the work load and distribution between team.

Reviewed, Developed and executed automated scripts.

Milestone and metric reports, Knowledge management and defect prevention activities planning and executing Knowledge transitions.

PROJECT3 : SMS (Sep 2010 – Feb 2011)

Client : RBS-Citizens - Infosys

Location : Bangalore

Domain : Banking and Financial Service

Platform : Manual and Mainframe Testing

Team Size : 11(Offshore)

Description:

ARP/SMS is a fully integrated, Online, Real-time account reconciliation package that assists in reconciling the transactions and maintaining the accounts processed each month. ARP/SMS performs all maintenance, adjustments, balancing and control requests for reconciliation accounts. It maintains a complete history of every item recording all transactions processed and retains all those transactions as long as we need them.

Responsibilities:

Understanding the business requirements thoroughly and clarifying any ambiguities by discussing with the team.

Preparation of Test Strategy, Test Plan, Test Script, executing the scripts, Recording the Scripts, running the Scripts, defect tracking and reporting.

Daily and weekly status meeting with the client; review of all work products.

Coordinating data flow with upstream and downstream applications for smooth test progress.

Organizing triage calls and WPR (Work Product Review) meetings.

Compliance related activities, Milestone and metric reports, Daily activity tracking of team members, workload balance meetings, Knowledge management and defect prevention activities.

Planning and executing knowledge transitions.

Responsible for sending the Daily and weekly status reports.

PROJECT2 : Pricing and Profitability (Feb 2010-Sep 2010)

Client : RBS-Citizens - Infosys

Location : Bangalore

Domain : Banking and Financial Services

Platform : Web based Testing & Performance Testing

Team Size : 5(Offshore)

Description:

Pricing & Profitability Module deals in determining the Pricing of a commercial loan lended to huge clients like corporate, IT Firms etc. The pricing is finalized by generating the Profitable returns based on the factors like Hurdle Rate, Tenor of the Loan etc. The Profitable returns are generated by using RACR Web (Return Adjusted Commercial

Returns).

Responsibilities:

Understanding the business requirements thoroughly and clarifying any ambiguities by discussing with the team.

Preparation of Test Strategy, Test Plan, Test Script, executing the scripts, Recording the Scripts, running the Scripts, defect tracking and reporting.

Daily and weekly status meeting with the client; review of all work products.

Coordinating data flow with upstream and downstream applications for smooth test progress.

Organizing triage calls and WPR (Work Product Review) meetings.

Compliance related activities.

Milestone and metric reports, Daily activity tracking of team members, workload balance meetings, Knowledge management and defect prevention activities

Planning and executing knowledge transitions

PROJECT1 : SPARKS (July 2008 – Oct 2009)

Client : AETNA - Infosys

Location : Bhubaneswar

Platform : Mainframes (JCL, COBOL, CICS, DB2)

Team Size : 25(Offshore)

Description:

Manual Testing of Aetna Record Keeping Applications and reimbursements.

Responsibilities:

Understanding the business requirements thoroughly and clarifying any ambiguities by discussing with the team. Preparation of Test Strategy, Test Plan, Test Script, executing the scripts and Test reporting.

Involved in preparing the Test Plan.

Developing Test Cases based on Requirement documents and Product design document.

Involved into Manual and Mainframe testing.

Writing Test cases on new functionalities in the Mercury Quality Center.

Defect tracking and reporting, daily and weekly status meeting with the client.

Review of all Work products.

Coordinating data flow with upstream and downstream applications for smooth.

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