MOHAMMAD AZAM

Area Manager/ Visual Merchandiser Manager

009**-********

I am holding Master Degree MBA in Marketing and having strong vast professional experience of around 13 years in varied Retail industry, Sales Management & Customer Service environments. As a perfect role model, I am able to; coach, give feedback, build morale, roll out initiatives, and make recommendations on merchandising and product presentation. I am able to handle high-profile and hands-on management roles that require commercial acumen and creative flair. As an exceptional person, I also drive brand availability and willing to take on board new ideas & adapt them further to makethem by own. I am ambitious and passionate about everything I do; I am now ready and qualified for the next stage in an already hugely successful career and looking forward to make significant contributions to any future good Eemployer /Company. POSITION SECTOR BRAND Location WORK DURATION

Area Manager

Fashion

Apparels,

Home &

Accessories

TWENTY4 &

REDTAG (BMA

Group)

Muscat (Sultanate

Of Oman)

May 2011

to

continue...

6.9

years

Sr. Store Manager

UAE (Abu Dhabi)

Dalma Mall

Store Manager

UAE (Sharjah)

Qasimiya

Store In-

Charge cum

Mall

Coordinator

Fashion Kids

Apparels

TAPE A L OEIL’

(JAWAD

BUSSINESS

GROUP)

UAE (Dubai)

Dubai Mall

June’2009

to

April’2011

1.9

years

Regional Visual

Merchandiser

Fashion

Apparels &

Accessories

GLOBUS

(RAHEJAS GROUP)

INDIA

(Northern Region)

Oct’ 2004 to

June’2009

4.7

Years

Area Manager - Muscat, Oman

Oct’2015 to Continue... Fashion, Apparels, Home & Accessories BMA Group

Duties & Responsibilities

Responsible for the overall management of all strategic operational Sales & Marketing functions within Oman

Managing/Controlling overall on new requirements, Administration issues, Visual Merchandising, Inventory Planning (MDQ), Audit, Strategy of Marketing, Operations and P&L to drive Company ambitious growth.

Planning and Coordinating the implementation of business plans, beholding & leasing new properties to open new stores in Oman.

Provide market feedback to the Company leadership regarding competitive offerings, prospect needs to generate product development ideas.

Aiming to be better on tactical than competitions for better business.

Supporting management in developing SOP’s and New Stores setup in Kuwait, UAE, Qatar, Oman and Bahrain.

Senior Manager- Dalma Mall, Abu Dhabi, UAE

Sep’ 2013 to Oct’2015 Fashion, Apparels, Home & Accessories BMA Group

Duties & Responsibilities

Owing to my outstanding performance in REDTAG largest Store in Sharjah, UAE. I have been assigned to the first new Brand Store of BMA (twenty4), wherein I have started with new innovative ideas to build the Brand image. PERSONAL PROFILE

KEY SKILLS

AREA OF EXPERTISE & SKILLS

Retail Stores Operation Management

Visual Merchandising, Plan-O-Grams

Strategies & Plan MDQ

Business Ethics, Sales Forecasting,

Marketing Strategy & New tactics

P&L & Cost Control Management

Retail Trainer (Fabric, VM, Sales,

Accounts, HR, SOP’s, Supervision &

team building, Leadership, etc.)

Logistic Management & Loss control

Written & Verbal Communication

CRM, CLP, CSD - Management Skills

Proactive in problem resolution

techniques

Customer Service Excellence

Cash Management

Admin management

HR, Scheduling & Payroll Management

Exposure in Retail Projects

Vendor Management

New Business Development

PROFESSIONAL EXPERIANCE

Updating work colleagues on Business

performance & new initiatives.

Providing focus and direction to

subordinates

Decision making and Problem solving.

Work scheduling that improves

employees’ performance and reduces

absenteeism.

People management.

Motivating employees to do better.

Accuracy and attention to detail.

Ability to work as part of a team.

Sales, Marketing and Merchandising.

Effective Administrative procedures.

Ensuring high levels of customer

satisfaction.

Oral and written communication skills.

Flexible, open to ideas and willing to

learn.

Extensive commercial awareness.

Leadership skills.

Communication, Coordination and

analysis skills

Willingness to learn new skills.

Logical, passionate and determined

when approaching problems.

Ability to multitask and prioritise key

tasks.

I.T. SKILLS

MS Office, Windows (XP/Vista/7/8),

Adobe Page Maker & Illustrator

Basic knowledge of Adobe

Photoshop & Corel Draw

Email, Internet Explorer,

Floor & Wall Layout creation

WORK EXPERIENCE HIGHLIGHTS

WORK EXPERIENCE

Responsible for the overall Business, Inventory, VM, Mkt, Customers service, Accounts, Admin, HR, Audit, etc.

Additional responsibility assigned to create SOP’s (POS, Inventory, MDQ, VM, Admin, Operations, Projects, etc,) and supported other Territories in new Stores opening in Kuwait, Bahrain, Qatar and helping KSA

Provided training to all new joiners like Sales, SM & AM recruited for other Countries.

Received several verbal, written and gifts as an Appreciations from Director, Concept Head & C.M. Manager - Qasmiya Street, Sharjah, UAE

May’ 2011 - Sep’2013 Fashion, Apparels, Home & Accessories BMA Group

Duties & Responsibilities

Focus area Sales Generation, KPI, GP, Customer Care, VM, Housekeeping, Administration, Staff Management, Security, Inventory & Stock take, Expense Control, Internal Audit, etc. to maintain Store/Brand Standard.

Ensured proper information to my superiors regarding product, quality issues, stock level, sales forecasting, HR issues, Admin issues, Competitor’s activity, etc.

With my previous experience as RVM & TRAINER, I was contributing my knowledge and experience with team & ensuring they are knowledgeable enough to clearly highlight the FAB’s of all products to customers including technical terms & also for their growth and development of the Company itself.

Performed other duties for 03 stores (Ajman/Qasmiya /Safeer Mall) concerning with Staff Salary, setting individual targets, Availing Sale/Offer permissions, Stores / Staffs accommodation contract or renewal, New Staff assembly till their proper accommodation and inductions training.

Achieved the YTD Budget with increase of 26% growth compare LFL & 18% on budget and also maintained Grade “A” in Audit continuous 1.5 year as in concept, due to which I have been praised monthly/annually with verbal & written Appreciations by CM, AM, Audit team, etc.

Due to my outstanding performance, I have been assigned to handle REDTAG’s Largest Store 4080 Sq/Mt with a manpower of 48 Staffs including Asst. SM and Supervisors within 06 months after handling the Medium Store size (1851 Sq./mt) with 21 Staffs.

Store In charge cum Mall Coordinator- Dubai Mall, Dubai, UAE June’2009 to Aprl’2011 Fashion, Apparels & Accessories Jawad Business Group

Duties & Responsibilities

Managed key result areas - Sales & KPI’s, Expenses & Cash Management, Stock Loss (with best result ever.01% & .02%).

I was responsible to upkeep the standards of Visual Merchandising, Customer Service, Shop standard, Set individual target, Training, development, guidance & motivation of team and training of new staffs at all level of all other brands.

Within short span of 05 months I have been given responsibility of all 18 retail Fashion & Home stores within Dubai mall which includes (mange staffing, maintenance issue, stationary/uniform requestand all type of mall & police permission) and also communicating with Head office/Mall management team for support.

In the absence of the Operation Manager gazing after 18 Shops (Dubai Mall) &making operation reports & agendas of 48 shops which includes Dubai Mall, Mall of the Emirates, Oasis Canter and Deira City Canter. Regional Visual Merchandiser-Northern Region, India Oct’2004 to June’2009 Fashion, Apparels& Accessories Rajan Raheja Group

Duties & Responsibilities

Liaising and meeting with Business Head, VM heads & Marketing to create design themes, Sales strategies, seasonal overviews, new collection and plans, including window and In-Store displays, signage and pricing concepts.

Identifying and sourcing props, fabrics, and lighting under the budget to create themes instore, podiums and windows.

Training all Region Stores VMs, Staffs & Store Managers to interpret the guidelines by conducting workshops to develop their skill levels.

Created attractive visual displays, floor layouts in all stores using my creativity to enhance the aesthetic appeal of window displays, walkways, counters and in-store displays.

With effective support and independence guidelines managed 12 New Store openings /04 renovation projects in regard to fixture & merchandise delivery as well as supported to project team of stores size (1672 to 2602 sq/mt) in the Country.

Due to my best VM skills & performance, I have received several verbal, written and gifts as an Appreciations from CEO, COO & Regional Head.

Professional Studies on Retail Management realized and accomplished through a Specialized Seminar held at Mumbai, INDIA, where I have attended a Specialized Seminar on Retail Management “The Dynamics of Visual Merchandising in Retailing”.

Participated in 1st SAARC INTERNATIONAL GYMNASTIC Championship 1998 & Allied Functions conducted by Gymnastics Federation of India.

Participated in Combined Annual Training Camp of N.C.C. at Bhimtal, Nainital from 19/10/2001 to 29/10/2001 arranged by Unit-1 U.P. Naval Force, Allahabad. India

Participated in Broad Jump in Sports held in 1996 and awarded Sports Certificate for the same in India Professional Qualification

Master Degree M.B.A in Marketing in 2012-2014.

Degree B.B.A in 2006-2009.

General Qualification

Passed XII in 2004-2005.

Passed X in 2002-2003.

My dynamic leadership, reliance and integrity can be judged through my excellent valuable and effective performance, which is self-explanatory and can be assessed by my efficient working sound professional experience & ethics, where I was rewarded out of turn promotions towards my excellent performance, sincere contributions, genuine hard working and effective efforts in the interest, growth and development of Companies, where I have served and now serving. Name MOHAMMAD AZAM

Father’s Name Mr. Wahid Husain

Date Of birth 30th April’ 1989

Valid Passport No. H0976167

Passport Issued and expiry date 20/10/2008 valid until 19/10/2018 Current Visa Type Employment

Visa expiry date 08th Oct 2019

Total Retail Experience 13 years +

Nationality India

Gender Male

Marital Status Single

Languages Known English, Hindi & Urdu

Driving License (UAE)& Expiry 1835166 (Expiry 15th Oct 2022) Driving License (Oman)& Expiry 103823151 (Expiry 27th April 2027) Mobile # Oman 009**-******** / 009**-********

Telephone alternate India # 0091 989******* / 0091 11 26982810 Address (GCC) Ruwi, Muscat, Oman

Permanent Address (India) 161/10-A, 1st Floor, Joga Bai, Jamia Nagar, Okhla, New Delhi,India - 110025 Email ID ac8j5u@r.postjobfree.com / ac8j5u@r.postjobfree.com

PERSONAL DETAILS

ADDITIONAL PARTICIPATED / ATTENDED TRAINING / SPORTS RELIANCE & INTEGRITY

PROFESSIONAL AND GENERAL QUALIFICATION

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