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Sales Customer Service

Location:
San Antonio, TX
Salary:
135000
Posted:
February 20, 2019

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Resume:

Timothy J. Ganley

831-***-**** - ac8j0m@r.postjobfree.com – LinkedIn.com/in/tim-ganley

Global Technical Sales Management

P&L … Strategic Planning … Business Development … Process Enhancements … Customer Success

Extensive Business Development experience involving Territory and Key Account Management experience in competitive B2B environments. Recognized as a top sales executive and product evangelist with the ability to adapt to rapidly changing industry trends in order to increase revenue and profits.

Territory & Key Account Management - Forecasting & Pricing - Budget & Cost Controls - Technical & Management Reporting Contract & Agreement Negotiations - Competitor Research & Industry Trend Analysis - Vendor Selection And Management P&L Management - Business & Market Development - Strategic & Operations Planning – Customer Relations & Retention Quality & Productivity Improvement - Continuous Improvement - Resource Planning & Allocation - Project Management Internet Marketing - Website Design & Optimization – Acquisition Integration - Organizational Design & Development

Advertising & Promotions - Product Development & Launch - Channel Sales Development - Regulatory Compliance

Proven ability to successfully include new divisions or acquisitions and to integrate these divisions into the main product function achieving immediate profitability. Implemented methodologies and processes to enhance quality and productivity. Highly developed communication, and interpersonal skills to build productive teams, develop positive relations and valuable strategic alliances.

Career Expertise & Selected Achievements

Solid background in competitive analysis, market trend review, customer service and executive presentations; highly skilled in team building, staff training, coaching and mentoring in product lines and sales techniques.

Hands-on exposure to cross-cultural practices and international business protocols; expertise in Social Networking applications, as well as data mapping and web hosting packages.

Results-focused skills in aggressive sales, target marketing, contract negotiations, brand positioning and pricing structures; fully familiar with P&L, strategic forecasting, budgeting and cost controls.

Initiated creative strategies for product packaging, website design, technical support, end user training, brand position and overall industry visibility.

Achieved consistent record of turning around low-performing units, exceeding sales goals, closing major accounts and maintaining peak levels of account retention in rapidly changing environments.

Possess multi-tasking abilities in team building, new product introduction, creative troubleshooting, strategic planning and interdepartmental support.

Started a 50 person telesales group that was up and running in 30 days. Used the UUNet model of placement of desks around one key technical person and one lead. This was extremely productive and this group did $26 Million in sales their first year in operation.

Created a team at Limelight Networks that each made $45 Million when the company went public. Four business colleagues and myself were slated to start the company together.

Recruited as VP of Strategic Sales for Global Center - the first Internet hosting company. Implemented business development strategies, and customer success and retention programs with major clients such as: Yahoo, Netscape, and the forerunners of Google. Achieved significant increases in revenues and profitability

Joined Critical Path when it was a pre-IPO Company. Bought 20 other companies when company went public next year. Key team member to go into the new company and determine whether or not to retain the personnel. Generated 54 Million our 2nd year with trailing revenue of $800,000.

Timothy J. Ganley

Resume, Page Two

Professional Experience

GEVC 2018-2019

Sales Rep

RCI Vacation Club membership sales. #2 in overall new business revenue.

Nutrapharmacy Inc., 2008 – 2017

Owner/President

Acquired funding to launch successful e-commerce vitamin, supplement and natural beauty product store. Designed data mapping services to support fulfillment activities and maintained the look-and-feel of a new website.

Created multiple avenues of revenue including websites, Amazon, eBay, Rakuten, Jet and Alibaba.

Developed and maintained a global sales department with 10 sales personnel.

Navigated changing SEO processes and data feed optimization; oversaw marketing and fulfillment operations.

Built a multi-million dollar company from a $200,000 investment.

Aricent, 2006 – 2008

Director of Group Sales

Hired to start new division of existing international IT and telecom sales company.

Managed 10 sales professionals to achieve 130% of assigned $50 million goal.

Division acquired new accounts, including Google, Facebook and AT&T.

Facilitated start to finish US customer account setup with international resource teams.

Global Crossing, 2001 – 2006

Vice President – Next Generation Systems

Managed sales of next-gen systems with 2 directors and 15 field personnel, while increasing account base and ensuring total customer satisfaction for this $750 million data services provider to the Internet market segment.

Doubled new account volume and improved sales by 40% over 18 months. Recognized as top sales executive in revenue per head companywide

Introduced better sales processes and new performance metrics for account managers that improved base account activity by 37% over previous flat performance.

Built a telesales group from scratch to 50 staff at a remote location in only 4 months.

Additional Expertise

Held management and professional positions in national sales, major account, channel and high-tech marketing within global wireless, data communications and PC marketplaces.

Won numerous corporate awards and executive recognition for consistently exceeding quota goals and achieving top performance in account expansion, account retention and revenue growth.

Earned a solid reputation for excellent job performance, high integrity, team building, deal negotiations and territory growth in very competitive market spaces.

Education

BA, Western Washington University, Bellingham, WA

References Provided Upon Establishment of Mutual Interest



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