Linda F. Simmons

ac8iz5@r.postjobfree.com

910-***-****

Highly motivated, creative and versatile individual team player, experienced in great customer service relations. Proficient in problem solving & effectively applying negotiation to reach successful resolutions. Great organizational and technological skills to increase company accountability, productivity and customer satisfactions. Great Oral and written communication skills

Administration Skills

Thorough knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint, and Access;

Experience coordinating priorities and communicating effectively to the appropriate people

Documented ability to manage the flow of work in a busy office environment;

Demonstrated ability to work independently and make decisions

Faxing, copying, printing and emailing documents

Proficient in emailing correspondence

Teaching Skills

Assisted lead teacher with planning age appropriate learning activities

Translated and provided support for nonverbal students using ASL

Adapted learning materials to enhance individualized learning experiences

Integrated Reading Coach assisted small groups with English Language skills

Customer Service

Monitor multi line switchboard

Transfer calls to proper department

Verified and updated customer account data

Provided confidentiality and effective customer services

Medical

Provided routine vitals for patients

Maintained accurate patient records

Registered and discharged patients as needed

Knowledgeable of HIPPA Laws

Respectful of confidentiality policies and procedures WORK HISTORY

Hoke County Raeford NC Teacher Assistant 08/2005-present

Xerox Raleigh NC CSM 07/2013-12/2016

First Health of the Carolinas Hospital CNA/Tech 06/1995-10/1997

Autumn Care of Raeford Nursing assistant 10/1997-05/2002

EDUCATION AND ACCOMPLISHMENTS

University of Phoenix Associate’s Degree- Business

Sandhill Community College CNA II Certification

Hoke County Assistant Teacher of the Year 2007-2009

School improvement team 2008-2010

REFERENCES: Brittany Gilchrist 910-***-****