Experience working in fast paced environments demanding strong Organization, technical and interpersonal skills. Trustworthy and Ethical. Committed to superior the best of my ability. Confident and poised in interactions with individuals at all levels. Detail- oriented and resourceful in completing projects; able to multi- task effectively.

JERMAINE FRAZIER

104 Villa Ridge Parkway Lawrenceville GA, 30044

404-***-****

Email Address: ac8irp@r.postjobfree.com

Experience Highlights

Program Manager/DDP (ECS) Exceptional Community Services 2 years

Assist individuals with disabilities as they achieved their goals and dreams, Made appointments for individual as well as conduct monthly audits of medical books to support the individual’s needs. Attend ISP meetings as well as RQR meeting to identify individual’s improvements and needs. Provided daily activities to work on goals as individual’s achieved basic enhancement, Ensure that follow up appointments were made as well as conduct family communication that was provided upon ISP reports. Management assist with complaint and provided leadership for 18 residential homes, providing problem solving of DSP’s assisting with clients as Completed Safety logs, Medication Logs to ensure completion of all documents. As Manager Assist with State Nurse visits as well as Support Coordinator visits ensure updated corrections upon each visit.

Operation Lead/Shift Supervisor Ingenico 3 years

Process technical trouble shoots credit card terminals; test each equipment making sure all new software is

Loaded Into terminals successfully. Used multiple of testing techniques to improve better quality. Maintain warehouse staff schedules of each terminals that needs U.S. serial numbers also modify equipment that needs additional support. Maintain physical condition of warehouse shipped and receive equipment’s to locations that has special orders new or updated terminals. Provided oversight to staff that was on schedule, enforced adherence to each requirements. Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. Control inventory levels by physical counts; also via SAP system and IWAP system. Enforced program, operational and personnel policies and procedures, issue work order for repair as needed. Provided problem solving, coaching and disciplining and provides appraising job performance. Use professional and technical knowledge by establishing personal network; participating in professional societies. Contribute to team effort by accomplishing related results as necessary.

Health Inspector/Auditor SC-DHEC 6 years

Ensure food safety, security and sanitation system of each restaurant owned by wendcharles in district nine and ten. Maintained in accordance with cGMP, cGWP, HACCP, and other guidelines that require health regulations. Conduct periodic inspections of facilities, equipment, practices. Created general reports directly to Food Safety team to ensure proper rating of highest identification traceability. Also evaluated facilities to ensure proper safety of food and handling and cleaning of material use per health safety regulations.

Employment Outlined

ECS Program Manager/DDP Monroe GA 05/2016 to 07/2018

Ingenico Operation Lead/Shift Supervisor Alpharetta GA 09/2013 to 05/2016

SC-DHEC Health Inspector/Auditor Charleston SC 05/2008 to 06/2013

Education and Special Achievements

Johnson C Smith University, Charlotte North Carolina (2004-2008) B.A. (Psychology in Science)

University Of Phoenix Online (2010-2012) Assoc. (Business Management)

Baptist Hill High School 2004 (Diploma)

Walton University Online (2017-Currently) Master’s Program (Clinical in Psychology)

REFERENCES ARE AVAILABLE UPON REQUEST

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