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Customer Service Pharmacy

Guelph, Ontario, Canada
February 17, 2019

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Hossam Sabri

*** *********** **.

Guelph, ON


Retail and clinical Pharmacist

Ontario-licensed pharmacist with experience delivering high-quality pharmaceutical care in retail settings. Combine clinical skills with business acumen and a proven ability to grow pharmacy revenues. Research, prepare and dispense medications and other pharmaceuticals according to professional standards and legal requirements.

·Hospital and Retail Pharmacy Operations

·Expert knowledge of prescription dispensing and compounding procedures

·Superior patient relation with a strong sense of professionalism

·Customer service mindset – Exceptional interpersonal and leadership skills

·Expert knowledge of product safety and quality assurance practices

·Valid driver’s license

·Knowledge of Kroll and Filware Pharmacy systems

·Proficient in Microsoft Office – Excel, Word, and PowerPoint

·Excellent communication skills (written and verbal)

·Fluent in English and Arabic


·Licensed and registered with Ontario College of Pharmacists

Skill Highlight



Toronto, ON

University of Toronto

International Pharmacy Graduate Program (IPG)


MBA, AIB(Australian institute of business,Adelaide)


Cairo, Egypt

Cairo University

Bachelor of Science in Pharmacy (BSc. Pharm)

Injection certification ongoing

Methadone certification ongoing

Professional Experience

12/17 - 05/18

Kitchener, ON

Internship Huron village pharmacy

·Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting

·Check Prescriptions for accuracy

·Counsel clients on prescription medications

·OTC counseling

·Health Management consulting

·Collaborated with pharmacy assistant to accurately dispense prescription medication

11/2016- 12/2017

Kitchener, ON

Volunteer Huron village pharmacy

·Observed medication dispensing, ward rounds, eye drop manufacture, and sterilization

·Performed medicine packing

·Communicated with clinicians about patient case notes and drug charts

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