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Customer Service Social Media

Location:
Calgary, AB, Canada
Salary:
open to negotiate
Posted:
February 17, 2019

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Resume:

Contact

ac8iqd@r.postjobfree.com

www.linkedin.com/in/estatirasarabi

(LinkedIn)

Top Skills

Facebook

Leadership

Marketing

Languages

Farsi (Native or Bilingual)

French (Limited Working)

English (Native or Bilingual)

Estatira Sarabi

Undergraduate BBA

San Francisco, California

Experience

Personal Portfolio Management

Self-taught Trader

August 2017 - Present

Examined market fundamentals and technical analysis to evaluate securities. SaveFace

Co-Founder

June 2018 - August 2018 (3 months)

Canada

SaveFace aims to help people on the Voluntary Self Exclusion list. We leverage cloud-based facial recognition technology to enable casinos and their security teams to identify and ensure the protection of these vulnerable individuals.

•TechStars StartupweekendYYC First Place Winner.

•Utilized my experience in development of pitch stories and messaging to build a relatable and engaging pitch.

•Curated multiple financial projections based on various sales strategies to prioritize and identify the most efficient plan.

•Validated idea and business model by testing assumptions and talking to potential customers.

E.Richie

Founder

June 2016 - November 2017 (1 year 6 months)

Canada

Marketing

• Successfully combined performance metrics and customer analytics to gauge engagement and content efficiency for the blog and social media.

• Utilized Mailchimp to enhance growth and increase customer engagement.

• Negotiated partnerships with influencers to increase brand awareness. Page 1 of 2

•Curating, implementing and managing social media campaigns on Facebook ads, Instagram ads and Google AdWords resulting in increased engagement.

•Monitored trends, created and scheduled content calendars via Hootsuite, Planoly, and HubSpot.

•Implemented web design improvements based on customer behavior and analytics.

Customer Service & Finance

•Managed customer relations. Building strong customer relationships by utilizing resources and retaining a problem-solving attitude.

•Budgeting and Inventory maintained and updated via Excel.

•Invoice finalized via Quickbooks.

Nordstrom

Sales Associate

July 2017 - September 2017 (3 months)

Canada

• Extensive training and experience in customer service, customer outreach, and sales tactics.

• Ability to contribute and follow leadership directives when needed while maintaining a strong commitment to team dynamics and unit cohesion.

• Provided excellent customer service in a timely, professional and engaging manner resulting in meeting sales goals.

Education

Hult International Business School

Bachelor of Business Administration - BBA, Finance · (2018 - 2021) Robert Thirsk High School

High School Diploma · (2015 - 2016)

Western Canada High school

· (2013 - 2015)

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