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Customer Service Food Safety

Location:
Ludhiana, Punjab region, India
Salary:
20000
Posted:
February 16, 2019

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Resume:

CURRICULUM VITIA

Harjinder Singh

House No. F-*96 (Lal Bahadur Shastri Colony)

Sector-56

Chandigarh (U.T)

Mobile- 855**-*****

E mail ac8ij3@r.postjobfree.com

Professional Chef with 3 years of extensive experience in North Indian Cuisine. Capable of managing dining services of up to 100 tables while managing and motivating staff to perform to best of abilities across every service. Consistently create new recipes and menus, implementing seasonal ingredients and modern techniques

CAREER OBJECTIVE:

I would like to do the best for my company and I would like to excel in my field through hard work research skills and perseverance.

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PROFESSIONAL EXPERIENCE Professional Chef with 3years of extensive experience in North IndianCuisine. Capable of managing dining services of up to 100 tables while managing and motivating staff to perform to best of abilities across every service. Consistently create new recipes and menus, implementing seasonal ingredients and modern techniques in New Delhi In Taj Sats Air Cattering and Shanku Water world Resort Mehsana Gujarat India.

Managed daily kitchen operations with 8 staff members

Re-developed entire menu in increasing sales revenue by 150%

Oversaw food preparation and production, ensuring 100% food safety procedures were followed

Interviewed, hired, trained, and directed all staff members since improving kitchen operational flow by 50%, while maintaining 100% employee retention since

Developed process that reduced waste by 40% and improved supply turnover by 70%

HOBBIES & INTEREST:

Playing Cricket

Cooking

Job Profile:

Responsible for a variety of customer service functions

Addressing customer concerns, handling customer escalations while being focused on customer satisfaction

Responsible to build & support internal mediation & service recovery competencies within internal staff

Interacting & managing requirements for all guests across the country.

Customer focused at all times finding new ways to add value

Operation & Controls:

Compliant with all service standards & regular policies of the Hotel.

Associated with carrying out guest arrivals & departures, ensuring guest satisfaction

Proposing new seasonal offers on tour packages for internal & external clients to enhance business & to ensure quality services

Key Achievements:

Increased business profits by identifying key concerns & tapping opportunities

Effective control on operational expenses & efficient staff management

Personal Information:

Date of Birth : 3rd oct ’ 1993

Education : 12+2 from CBSE

Technical Skills : Diploma in Food Production from IHM Chandigarh India

Permanent Address: House No. F-796 (Lal Bahadur Shastri Colony)

Sector-56

Chandigarh (U.T)

Mobile- 855**-*****

E mail ac8ij3@r.postjobfree.com

Languages Known : English, Hindi, Punjabi

Place HARJINDER SINGH

Date



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