MYRNA ROSELL
*** ******* ******, ********, ** L*H 5M1
email: ac8ihk@r.postjobfree.com
Ph: 905-***-****
PROFESSIONAL SUMMARY Exceptional customer service and sales experience with over 10 year
experience in an industrial manufacturing office environment.
Some purchasing experience.
SKILLS
Proven inside sales and marketing experience
Solid organizational skills with the ability to multi-task, prioritize and manage time effectively
Quick learner
Computer and Internet literate
Detail oriented
Excellent verbal and written communication skills
International Market Experience
EXPERIENCE Customer Service and Inside Sales
Siemens Canada Limited
1577 North Service Road East, Oakville, ON L6H 0H6
2000 – Sept. 2018
Determine replacement parts required, according to customer requests
Advise customers on substitution or modification of parts when identical replacement is not available.
Understand customer needs and requirements
Create priced spare parts quotations and new sales orders.
Look up and review drawings to determine correct replacement part numbers.
Obtain manufacturing and vendor costing for spare parts.
EDUCATION Academy of Learning Computer Software Support Specialist
Hamilton, ON – February 1999.
Steam Turbine Maintenance & Reliability Course – October 2007
SAP Education Course SCM600 “Business Process in Sales Order Management” – March 2008
Dedicated Customer Service Representative motivated to maintain customer satisfaction and
Contribute to company success...