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Customer Service Sales

Hamilton, Ontario, Canada
February 16, 2019

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*** ******* ******, ********, ** L*H 5M1


Ph: 905-***-****

PROFESSIONAL SUMMARY Exceptional customer service and sales experience with over 10 year

experience in an industrial manufacturing office environment.

Some purchasing experience.


Proven inside sales and marketing experience

Solid organizational skills with the ability to multi-task, prioritize and manage time effectively

Quick learner

Computer and Internet literate

Detail oriented

Excellent verbal and written communication skills

International Market Experience

EXPERIENCE Customer Service and Inside Sales

Siemens Canada Limited

1577 North Service Road East, Oakville, ON L6H 0H6

2000 – Sept. 2018

Determine replacement parts required, according to customer requests

Advise customers on substitution or modification of parts when identical replacement is not available.

Understand customer needs and requirements

Create priced spare parts quotations and new sales orders.

Look up and review drawings to determine correct replacement part numbers.

Obtain manufacturing and vendor costing for spare parts.

EDUCATION Academy of Learning Computer Software Support Specialist

Hamilton, ON – February 1999.

Steam Turbine Maintenance & Reliability Course – October 2007

SAP Education Course SCM600 “Business Process in Sales Order Management” – March 2008

Dedicated Customer Service Representative motivated to maintain customer satisfaction and

Contribute to company success...

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