BINESH BALAN NALINI
Manama, Bahrain.
Nationality: Indian
Mobile no: 009**-********/38880398
ac8ic1@r.postjobfree.com
Objective
I am experienced Restaurant Supervisor seeking to transfer my skills to the hospitality industry. Having known about hospitality since I start to work in hospitality industry and looking forward to embarking this career and I am keen to be given the opportunity to prove myself. Hard working and fast learning.
Education
Bachelors Degree in Hotel Management from KLE'S S.Nijalingappa College, Bengaluru, India
• F &B Service
• F &B Production
• Front Office
+2 passed in the year 2003 May, under Kerala University.
• Commerce
• Accounting
• Economics
S.S.L.C passed in the year 2000 March, under the Board of Public Examination, Kerala State.
Work Experience
Presently working as Restaurant Supervisor in Al Abraaj Restaurant in Bahrain from July 25 2011 - Present
• Supervises and manages employees. Manages all day-to-day operations.
• Training and supervising staff
• Promoting and marketing the business
• Overseeing stock levels and ordering supplies
• Producing staff Rota's
• Handling customer enquiries and complaints
• Assessing and improving profitability
• Handling administration and paperwork
• Cost control, inventory, Training
• Analyze staff evaluations and feedback to improve the customer’s experience
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Worked as an Associate Manager in Domino's in Bengaluru, India for 6 months from December 2010 to June 2011
• Providing a warm welcome for customers
• Handle restaurant appearance and cleanliness
• Ensures and maintains the productivity level of employees.
• Coordinating and reporting and assisting the Branch Manager in day to day operations and training the new staff.
Worked as a Restaurant Captain in Paragon Hotel, Kozhikode, Kerala, India, from April 2009 to November 2010
• Monitoring & ensuring F & B service operations are running smoothly.
• Organizing duty roster of service staff.
Worked as a F&B Executive in Café Coffee Day Square in Bengaluru, India from
From August 2008 to February 2009
• Ensure customer satisfaction through promoting excellent service
• Respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
Achievements
• Assisted hotel Grand Ashok in their work during the Aero Show.
Participated in the Zeal Attitudinal Seminar- 2004 in our college.
Key skills
• Food knowledge
• Management level responsibility
• Excellent written and verbal communication skills
• Customer Handling Skills
• Purchasing and sales management skills
• Leadership Ability
• Problem Solving skill
Computer Skills
MS Word, MS Excel
Knowledge of Search Engine / Internet Surfing.
Language Skills
English -Read, Write, Speak
Malayalam -Read, Write, Speak
Telugu -Read, Write, Speak
Hindi -Read, Write, Speak
Kannada -Read and Speak
Tamil -Speak
Arabic -Basic Speaking
Personal Details
Sex -Male
Marital status -Married
Nationality -Indian
Religion -Hindu, Ezhava
Age & date of birth-34, 14-01-1984
Passport details
Passport no - L4521976
Date of issue - 30-04-2014
Date of expiry - 29-04-2024
Place of issue - Bahrain
References
Mr. Abdul Manaf H.H
Manager
Al Abraaj Restaurant Group
Bahrain
Email: ac8ic1@r.postjobfree.com
Declaration
I hereby declare that the above information’s are true the best of my knowledge and belief. I understand that I am liable to be disqualified, if any of the above is found to be incomplete/incorrect at any stage.
Place: Bahrain
Date: Binesh