ZHARA JEN BALTAZAR RAMON

MOB: 055-**-**-***

Personal Data

Date of Birth : 06/01/1992

Gender : Female

Nationality : Filipino

Religion : Christian

Marital Status : Single

Passport Details

Passport No. : P2517056A

Date of Expiry : 27/03/2022

Place of Issue : Abu Dhabi

Visa Status : Cancelled visa

E-Mail

ac8ibe@r.postjobfree.com

CURRICULUM VITAE

Job Objective:

To pursue a rewarding career in the industry where my abilities and background finds best expression for the organizational growth and self-development.

Professional Profile:

A proactive, customer-focused Sales Assistant with successful sales experience and a positive, confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most appropriate products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a health and beauty company in which to use acquired skills and interests.

Career Highlights:

Organization: TIME HOUSE TRADING LLC Abu Dhabi, UAE

24 November 2014 – 31 December 2018

Designation: Sales Associate / Customer Service / Receptionist

Duties & Responsibilities

Customer Service

Objective handling

Maintain and develop continuous business relationship with Traders and customers

Work Planning and Execution

Acquired extensive knowledge in trading sector

Value Added Service

Proactively acknowledged, greeted and assisted customers in the Store/kiosk

Provided accurate product information

Recommended alternative purchase/brands choices

Maintained working knowledge of Store/kiosk policies and procedures

Organized and cleaned Store/kiosk during downtime

Handle Cash, Cheque and Credit card transaction

Managed the register in accordance with POS guidelines

Communicated to coworkers and Supervisors through standard telephone and wireless audio systems

Built and maintained internal and external customer satisfaction

Ordered and managed stock; stocked shelves

Served and assisted customers on checkouts

Answered the phone and helped with queries/complaints, remaining professional at all times

Helped train new members of staff

Languages known

English

Tagalog

Organization: SUPER SHOPPING MARKET INC. (SSMI),

Bulacan, Philippines November 2010 - September 2014

Designation: CASHIER

Duties & Responsibilities

Respond to customers complaints and resolve their issues in proactive manner

Enter transactions in the cash register and provide customers with the total bill

Issue receipts/Sales invoice and change to customer

Process exchange and refunds

Process Credit card and cheque payment

Train other staff members to work as Cashier

Keep the work area tidy and clean

Educational Qualifications :

Computer Secretarial 2010

Bulacan Polytechnic College

Salacot, San Miguel Bulacan, Philippines

Skills:

MS Office, Power Point

Access Internet, Browsing & Outlook express

Customer service relations

Excellent in English communication and written

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

DATE: ZHARA JEN BALTAZAR RAMON

Applicant

Contact this candidate