Jessica Gaspari

Hermitage, PA

ac8i63@r.postjobfree.com

724-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager

Inspire Brands, Arbys - Hermitage, PA

October 2017 to Present

General Manager

Hiring, recruiting, Handling guest experience and dealing with guests daily. Raising our brand purpose score. Payroll (ADP), scheduling,Inventory control, truck ordering, and basic Day to Day operational tasks.

Controlling costs such as labor, food and R&M. Meeting goals & Deadlines, earning incentives based on operations and promoting new products quarterly while ensuring our guests have a great Experience. F&B, Resident Director, AVI Foodsystems Inc. - Youngstown State University Multi-Unit, Food & Beverage, Leisure and Entertainment Division - Youngstown, OH August 2012 to December 2017

•Manage profit and loss statements, budget costs such as labor and food

•Hire and Train Staff, Address Guest opportunities promptly and efficiently

•Coordinate ordering, maintaining adequate inventory, Scheduling, Implementing new meals Summary reports, reporting revenue, payroll, and expenses. Responsible for training and supervising kitchen workers and maintaining a clean and attractive environment which meets State health code guidelines.

.Overseeing several units at one time, also at different locations. Restaurant Manager

Smokey Bones Bar & Fire Grill - Cranberry, PA

September 2011 to July 2012

Successfully operate Restaurant, Hiring, scheduling, Payroll, Covering shifts, Floor and Kitchen supervision, Managing food costs, Labor costs, Budgeting, sales forecasting. Responding to guest requests, Adhered to all codes and regulations involving labor relations, health department, and superior customer service guidelines. General Manager

Brueggers Bagels - Pittsburgh, PA

September 2008 to August 2011

Successfully operate Store, Take catering orders, hiring, scheduling, Payroll, Covering shifts, Floor and Kitchen supervision, Managing food costs, Labor costs, Budgeting, sales forecasting. Responding to guest requests, Adhered to all codes and regulations involving labor relations, health department, and superior customer service guidelines. less Concessions Manager

UNLV- Thomas and Mack Center, Sam Boyd Stadium, Cox Pavillion - Las Vegas, NV January 2004 to August 2008

•Manage profit and loss statements, budget costs such as labor and food

•Address guest requests and opportunities promptly and efficiently

•Coordinate ordering and maintaining adequate inventory. and supervising counter workers and maintaining a clean and attractive environment which meets State health code guidelines.

•Concession & Catering breakdown and Summary reports, reporting revenue, payroll, and expenses.

•Scheduled employee shifts, ordered products, maintain inventory, covered shifts and ensure smooth operation of policy and procedure.

•Managed Concessions for Large Venues including but not limited to -

•WWE, Lakers Vs Kings, National Rodeo Finals, Professional Bull Riding Finals, Las Vegas Bowl, Monster Jam Truck Finals, Mountain West Conference, UNLV Sports including Basketball, Volleyball, & Basebal Education

ASSOCIATE OF SCIENCE in HOTEL & RESTAURANT MANAGEMENT YOUNGSTOWN STATE UNIVERSITY Youngstown - Youngstown, OH 2004

Skills

P&L

Certifications/Licenses

ServSafe

June 2017 to June 2022

Serv Safe Certificate number 15268388

Driver's License

Additional Information

•Skilled in management of restaurant operations and event implementation

•Plan, organize, develop, direct and coordinate duties of up to 450 employees

•Optimize profits by controlling food, beverage and labor costs managing P&L

•Increase sales by ensuring guest satisfaction and prompt problem resolution

•Knowledge in Human Resources Policies and Procedures.

•Ordering supplies for each outlet from suppliers, and for warehouse and Commissary.

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