Roberto JIMENEZ
New Westminster, BC V*L *J* 778-***-**** linkedin.com/robertocjp
ac8i62@r.postjobfree.com
Respected Operations Manager with extensive experience in Manufacturing, R&D, QA, Logistics, and Distribution of high regulated and taxed. Repeated success managing large manufacturing complexes and the production of innovative products from concept to commercialization. Proven ability to work with external vendors and cross-functional team members. A skilled presenter, negotiator, and communicator able to forge solid relationships with strategic partners.
Particular strengths include:
Master in Business Administration
Strong interpersonal & Team working skills
Cross-functional leadership
Flexible & Adaptable
Profit & Loss, Budget management
Planning, organization & Project management
Problem-solving skills
Detailed-focus
RELEVANT EXPERIENCE
SEGMENT CONSULTING MANAGEMENT, Vancouver, BC
OPERATIONS MANAGER Sep 2018 – Actual
A multi-business group of companies in Vancouver with a pioneering vision in health and wellness, producing botanical blends. Reporting to the Operations Director, responsible for managing the manufacturing, sourcing co-packers, ingredients, and packaging materials.
CHIPOTLE MEXICAN GRILL. Vancouver, BC
APPRENTICE GENERAL MANAGER Dec 2017 – Jun 2018
An American chain of a fast-casual restaurant specializing in Mexican food made from fresh natural ingredients. Reporting to the Field Leader of Western Canada, assured efficient restaurant operations and safe and delicious food preparation, execute a balanced scheduling of crewmembers, accurate inventories, supply ordering, P&L reviews, operations planning, and hiring staff members. Coach and constantly develop the team focused on food safety, customer service and operations efficiency.
ROSEMARY ROCKSALT BAGELRY. Vancouver, BC
STORE MANAGER Apr 2017 – Dec 2017
A local Vancouver Bagel store; rosemaryrocksalt.com. Reporting to the Operations Director, responsible for managing and running the store daily operations in an efficient way keeping the team motivated to reach business goals with a high sense of care of our guests, product quality, cleanliness and an amazing store experience.
Reduced inventory levels by 70% implementing strategic purchasing of food, increasing to a 100% availability of all items and reduce inventory levels. Implemented loss prevention policies
Directed the distribution of raw freeze bagels from the commissary to other 4 stores QUALA DOMINICANA. Dominican Republic
HEAD OF INNOVATION, R&D, Innovation Department 2014–2016 A multinational massive production enterprise that creates and distributes food and beverages; quala.com.do. Reporting to the R&D Director, managed the development of the culinary division products including innovation, trend tracking, product development, and project management. Project manager for product development in partnership with Marketing and Operations. With a team of three senior engineers developed strategic culinary products such as Chicken Broth Cubes and Seasoning Powders that were cost-effective, accessible and competitive to penetrate specific Dominican and other Caribbean markets.
Significantly reduced product costs by US$1.2 Million by strategically sourcing and purchasing for ingredients and packaging
ROBERTO JIMENEZ 778-***-**** ac8i62@r.postjobfree.com PAGE 2 OF 2
Spearheaded consumer research projects which led to many pipeline opportunities and successful launch of new products
BARCELO RUM. Dominican Republic
BUSINESS DEVELOPMENT EXECUTIVE, Commercial Department 2011–2014 The biggest Dominican premium Rum exporter with a presence in more than 50 countries; ronbarcelo.com. Reporting to the Marketing Manager performed the World Ambassador role being the Production Manager at the same time, to direct key business development initiatives for distributors and customers.
Successfully launched new rums, the Barcelo Imperial Premium Blend, and a new version of Barcelo Blanco and Barcelo Dorado rums and distribution strategies
Spearheaded the development, design, and establishment of the Barcelo Rum Visitor Center customer experience with an aim to spread the culture of Dominican Rum.
Developed the policies and procedures to include the Sales and Marketing Department into the ISO 9001 certification BARCELO RUM. Dominican Republic
PRODUCTION MANAGER, Operations Department 2008–2011 Reporting to the Operations Director, oversaw efficient and cost-effective production system by developing and implementing production plans scheduling to bottle 2.5 million cases and blend 21 million litres of high-quality rum annually; including the ageing of 80K barrels.
Managed production and distribution operations of 2 (24/7) manufacturing sites including warehousing
Increased annual productivity in rum cases production by 53% and 30% in bulks exports
Implemented supply chain strategies of cutting down the cost of warehousing and delivery time by 5% identifying new sources
Increased profitability by 20% controlling raw materials, packaging, labour, and reducing waste
Saved US$900 K/year by implementing innovative procedures to reuse oak barrels
Led the projects of increasing bottling and ageing capacity with a capital investment of US$ 6.0M with the support of the EU
Led compliance internal audits for ISO 14001, HACCP, KOSHER, and Occupational Health & Safety Standards
Ensured the implementation of GMP procedures
QUALITY MANAGER, Operations Department 2004–2008 Reporting to the Operations Director, led the development, implementation, and monitoring of the systems and tools required for effective management of product safety risk including inspection of raw materials, packaging materials, and finished products. Established and implemented vendor audits and acceptable quality levels at vendor facilities. Ensured equipment reliability, maintenance, and calibrations according to the standards.
Established the quality inspection program for ageing, blending, bottling and finished product
Coordinated the GMP Inspection and Corrective and Preventive Action Program
Created a traceability system able to map out the history of production and raw materials involved
Documented the entire QMS and SOP’s for the integrated ISO 9001+14001 certifications
Conducted internal audits to ensure compliance with USA and EU standards and regulatory requirements EDUCATION HISTORY
UNIVERSITE DU QUEBEC A MONTREAL (UQAM) - Montreal, QC 2016 Master of Business Administration-MBA
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD) - Dominican Republic 2004 Bachelor of Engineering in Chemical Engineering
Specialization in Food Science