VERONICA SANCE

**** ********** **. #*, *** Angeles, CA 90008 323-***-**** H: ac8i55@r.postjobfree.com

PROFESSIONAL SUMMARY

Corporate Receptionist and Customer Service Representative who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.

SKILLS

Professional phone etiquette • 30 – 35 WPM typing speed

Excellent communication skills • Database management

Articulate and well-spoken • Accurate and detailed

Customer service-oriented • Social media knowledge

Flexible team member • Appointment/calendar management

Works well under pressure • Invoice processing

Multi-line phone proficiency • Administrative support specialist

Client Service Support • Filing and data archiving

Work History

Corporate Receptionist, 04/2016 to 12/2018

Picture Head – Los Angeles, CA

Switchboard responsibilities, quickly answering and redirecting up to 300 or more calls per day.

Client, Administrative and HR assistance as needed.

Screened and greeted all visitors, including VIPs, vendors and interview candidates appropriately.

Submitted time sheets to managers and inter office notices distributed throughout the office.

Directed guest and routed deliveries and courier services.

Managed office supplies, vendors, organization and upkeep.

Ordered and distributed office supplies while adhering to a fixed office budget.

Screened all visitors and directed them to the correct employee or office.

Coordinated, scheduled, arranged meetings, travel calendars, including business and social events.

Assistant Office Manager/Client Services Associate 10/2005 to 12/2014

C P Realty and Morgan Stanley – Los Angeles, CA

Answered and managed incoming and outgoing calls while recording accurate messages.

Directed guest and routed deliveries and courier services.

Managed office supplies, vendors, organization and upkeep.

Opened and properly distributed incoming mail.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated a clean reception area, including lounge and associated areas.

Assessed urgency and priorities before accepting or declining appointments and meetings with

the CEO and other administrative personnel.

Obtained signatures for financial documents and internal and external invoices.

Coordinated board, committee meetings, including schedules and information preparation and distribution.

EDUCATION

Bachelor of Science: Fashion Merchandising

Texas Southern University – Houston, TX

Contact this candidate