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Engineer Quality

Mc Donough, Georgia, United States
February 18, 2019

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*** ****** **** ***** *********, GA. *****

Phone 678-***-****


Robert J. Taylor

Career Summary

Continual commitment to the fundamentals of lean manufacturing to ensure Quality increases as cost goes down. Proven history of creating customer satisfaction by ensuring companywide understanding customer desires. Ability to create an environment that embraces continuous improvement while creating employee ownership.

Summary of Professional experience

Quality Engineer

April 2018 - Present Vernay laboratories Inc. Griffin, Georgia

Assigned 282 customers for the Consumer Goods side of Vernay Griffin.

Qualify all products that affected by closure of sister plant that manufactured raw material. Qualify Products using new material from new raw material compound vendors. PPAP submissions and other customer qualifications.

Create, submit, and obtain approvals from all customers affected by closure of sister plant and for all new tooling.

Qualify and obtain approvals for all new products obtained due to the closure of sister plant.

Answer all quality issues that may occur, initiate and complete CAPA, implement improvement actions and obtain customer closures.

Process Quality Engineer

August 2011 – April 2018 YMMC Newnan, Georgia

Responsible for assigned assembly line quality assurance issues. Worked for Side By Side, Golf Car, Sport ATV line, and Main ATV line.

Utilize problem solving techniques to analyze and resolved defects.

Present weekly and monthly status of SPR, Drift and quality issues.

Create and maintain MBO to allow manager to achieve goals given.

Work cross functionally with all departments within YMMC to initiate changes and or new programs.

Create control plans and initiate Initial Quality Control procedures when required by SOP-0381 for Main line ATV and short line.

2017 successful launch of BB5 and BJ5, meeting targets within one month.

Quality Engineer

July 2010 – July 2011 Clairon Metals Corp. Covington, Georgia

Responsible for all customer concerns. Window for all customer issues, delivery, quality, design. (50+ customer)

93 open external issues, 218 external pending to start, 18 internal, 9 month later 8 external 91 external pending, and 2 internal 0 pending. Average obtaining 1.6 external corrective actions per day. (Launching average of 3 products per month.

Manager 3 inspectors, one PPAP coordinator, and one quality coordinator.

Set up and implement all testing of customer returns to determine root cause analysis.

Troubles shoot all internal product issues to implement tooling improvements, modifications, and new die designs.

All internal gage approval. Implement measurement scheme and analyze data to ensure capability.

Quality Assurance / Quality Systems Manager

Feb 2007 – Feb 2010 Unisia of Georgia Monroe, Georgia

Manage the three Quality departments, Quality Assurance – customer related Quality systems – Plant qualifications and requirements, Quality inspection – internal quality.

Implementation and Maintain all customer and legal manufacturing certifications (TS16949, ISO 14000, Q1, etc.).

New program launches from cradle to grave. Typically one major program per year.

Execution of all internal and external design and manufacturing changes. Average 11 changes per year.

Create and approve all internal and external submissions (PPAP, ISR, PSW, Change requests, etc.)

Creation of departmental goals and budgets to ensure company directives are met and exceeded.

Do all customer warranty investigations and continually negotiate warranty liability rates, average 50% reduction.

Assistant Quality Assurance Manager

Jan 2002 - Feb 2007 Unisia of Georgia Monroe, Georgia

Lead contact for all customer issues. Ensure all customer issues or concerns are addressed and resolved.

Responsible of all external approval submissions (PPAP, ISR, PSW, Change requests, etc.)

Direct and guide all suppliers to ensure they can meet and exceed company expectations and ensure all approvals are obtained completely and on time.

In charge of quality engineers and lab supervisor.

Obtain, maintain all lab equipment. Create utilization plans and work instructions

Manage and maintain documentations for all new programs. Create timelines and process flow charts.

Assist with warranty liability rate negotiations. Create customer reports.

Senior Quality Engineer

Feb 2001 – Jan 2002 Unisia of Georgia Monroe, Georgia

Create and Manage the APQP process to launch New Ford programs.

Oversee all PPAP submissions for local suppliers in order to localize current production parts. Cost reduction efforts.

Responsible for Durability, Inspection and Calibration Labs. Direct supervision of Quality engineers, Lab technicians, and QA inspectors.

In charge of all Lab equipment. Maintenance, calibration, procurements, and usage off all equipment.

Responsible for the internal QS9000 audit teams as Internal Audit coordinator and lead Auditor.

Create an implement corrective action plans for customer issues.

Lead customer contact for Nissan and Subaru.

Senior V-Project Engineer

Jan 2000 – Feb 2001 Unisia of Georgia Monroe, Georgia

One of two engineers involved in the launch New Ford programs.

Create program manager overview spread sheet to allow controlled interlinking documents to expedite and manage new program documentation.

Educate managers and VP’s in FORD systems and requirements.

Create internal quoting systems and submit RFQ’s to suppliers.

Interface with potential supplier engineers to obtain Quotations.

Visit and qualify local suppliers engineering, purchasing and quality systems.

Interface with Unisia Design engineers from Japan to create Specification to be given to potential suppliers to request Prototypes.

Oversee prototype production from three potential suppliers.

Assist potential suppliers engineering and quality groups to manufacture and submit prototypes along with detailed layouts of all parts.

Senior Tooling Engineer / New Program Manager

1998 – Jan 2001 Cooper Standard Automotive Goldsboro, NC

Duties include partial product design to fulfill customer application parameters while balancing manufacturing feasibility and economics.

Assist in extruder die designs to run new extrusion.

Order and maintain raw material inventories needed for product development and trials.

Ensure disposal of obsolete material and maintain banks of current level extrusion for tool vendor trials and customer needs.

Responsible for tool and sub-supplier quoting and eventual sourcing.

Heavy hands on involvement running all trials at tool vendors and sub-suppliers to ensure robust tool design.

Verify manufacturing feasibility at the source and ensure strict adherence to time constraints.

Represent division at all customer vehicle trials and program reviews.

Create, maintain and present all records to meet APQP, PPAP, and QS9000 requirements.

Responsible for all customers and internal design changes and the timely delivery of new parts.

Supervise and train production operators to run product from start to finish.

Establish quality visual standard and initiate SOP’s utilizing formed cross-functional team.

Senior Tooling Engineer

Sept 1993 - 1998 Cooper Standard Automotive Goldsboro, NC

Investigate and implement any actions needed to assist production to eliminate quality issues, scrap, ergonomic or safety issues.

Track and follow all QOS key indicators.

Initiate, design and implement plans to reduce costs while maintaining or improving quality and production.

Involves heavy interaction with customers and other suppliers to meet customer and plant expectations.

Accountable for initiating and following all internal and external design changes, initiating upgrades, and maintaining tools for four product lines.

Responsible for rubber molds, notch machines, pierces, saws, benders as well as sub supplier components and tools, plastic molds and metal stamping dies.

Engineering liaison for the implementation and maintenance QS 9000 procedures.

Acting QS9000 internal auditor and guide.

Maintenance Engineer

Aug 1992 – Sept 1993 Uniroyal/Goodrich Tire Company Opelika, Al

Duties included evaluation of existing tire building equipment to initiate immediate updates and or improvements.

Create and implement PM program.

Direct supervision and work load scheduling of three preventive maintenance crews.

Tooling Engineer

Sept 1991 – Aug 1992 Cooper Standard Automotive Goldsboro, NC

Duties included engineer liaison with Ford Motor Company, Canadian Division and Kansas City Assembly Plant

Obtained quotes and redesigned existing tooling.

Supported manufacturing by reducing costs, eliminating scrap and ergonomics related issues.

Process/QA Engineer

Aug 1990 – Sept 1991 Cooper Standard Automotive Goldsboro, NC

Duties included hands on manufacturing process control in two departments.

Quality control planning for individual machines as well as overall process.

Responsibilities involve, hands on redesign and modification of existing tooling, implementation of continual process improvement programs, investigation and experimentation with new raw materials to improve products and process quality.

Control of statistical control plans (SPC) as well as Failure Mode Effects Analysis (FMEA) programs.

Acted as Standard Products representative to clients for public relations and problem solving situations.

Design Engineer

Feb 1989 – July 1990 Lummus Industries Inc. Columbus, GA

Duties include partial design of a wide variety of textile machinery from conceptual design to finished installation of the machine.

Creation of new concepts or improvements on old ones, assembly and detail layouts and drawings done using SUN CAD/CAM workstation, research into material requirements, detail structuring, partial supervision of manufacturing of the finished machine and installation.




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