MARGARITA CERVANTES

***** ***** ****** ** – Acton CA 93510

559-***-****

JOB OBJECTIVE

Seeking a position as Receptionist I can utilize my current skills and experience I have learned and advance within the company.

SKILLS

Bilingual- Spanish /English

Trained new employees in

Quality controls-Quality assurance

Net working computers

Microsoft Word

HPM / IC-CHART

Medical Release & Outlook

Cash collecting

Answering multi phone lines

I have taken courses such as on the Job training, Exceeding Expectations, and Attitude of Service & Dealing with Difficult Situations.

I am a quick learner with computer and databases.

EXPERIENCE

Vinod Gupta MD, Cardiology

Receptionist 2015- 2018

Schedule Appointments, answering multi phone lines, send referrals to other different Specialist, Gathering complete information for our patients referrals, register new patients, Call in prescriptions to patients

Pharmacy, dispatch patients with new appointments together with information and instructions for future test, Labs & radiology orders to be done, Call and confirm next day appointment for patients.

Visalia Medical Clinic

Neurology/ Gastroenterology

Receptionist 2012-2014

Answering and making phone calls, Customer Service, Schedule Internal and External Referrals, Gathering Complete Information, Register and Update Patient Information, Confirm Appointments, Send or Call Prescriptions.

Family Health Care Network 2007- 2011

Medical Assistant

Duties: Taking vital signs and entering in IC-CHART, Glucose/Hemoglobin Tray set-up, Instrument Sterilization, Health Records, U/A with seedy-stain, CPR / First Aid Certified, Insurance Billing & Coding, Schedule appointments positive Customer service and Office procedures .

EDUCATION

San Fernando High School, San Fernando, California, GED

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