Ashly Russell
Houston, TX
ac8i3c@r.postjobfree.com
To obtain a position with the potential for advancement where I can utilize my knowledge and experience.
Work Experience
Human Resources/ Assistant Manager
Target – 2010 to 2018
Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
Recruiter
Training Great Service Skills Team Building Seek to Understand conversations
Explaining policies, procedures, laws, and standards to new and existing employees
Ensuring new hire paperwork is completed and processed
Working with Integrity
handle employee relations payroll benefits managers plan, direct and coordinate the administrative functions planning implementing, and evaluating employee relations and human resources policies, programs, and practices
Warehouse Manager
Metal supply- February 2010 to May 2012
Completed inventory check
Made sure warehouse process is complete
daily Maintain staff
Administrative Assistant
Jefferson Jail- March 2006 to March 2010
Clerical/ medical records
Complete transfer papers on inmates
Went to court with inmates to read off medical charts
Maintain medical records for all inmates
Used computer, fax, scanner, 10 key pad, etc. on daily bases
Merchandiser/Vendor (management)
LRG November 2005 to October 2009
Team Lead
build displays
Store Resets
Help with selling product in different stores
Provide selling pointers
Train employees in stores about product
Demos
Education
Pharmacy Technician Certificate Lamar University 2009 to 2010
BA Science/ Business Management University of New Orleans 2004 to 2008
High School Diploma Memorial High School May 2005
Skills/ Qualifications:
•Management (5 years), Human Resources (8 years), Customer Relationship Management (4 years), Customer Service Skills (10+ years), Leadership Development (6 years)
•6 years substantial experience and outstanding skills in customer service.
•Accustomed to working in fast paced environments with the ability to think quickly and successfully deescalate difficult clients.
•Excellent marketing skills.
•Use the internet daily and with great navigational skills
•Strong analytical and organizational skills
•Excellent interpersonal skills, ability to work well with others (in both supervisory or support staff roles), phone manner, and office etiquette
•Completed three computer courses during my educational experience at University of New Orleans and use on daily bases
• Proficient with Microsoft Word, Excel, PowerPoint, Data Entry Programs, Med soft, and other medical software
• Excellent Communication skills
•Pharmacy Technician Certificate from Lamar University
•Worked in office environment for more than 4 years
•Great with handling large amounts of calls
•Educated on medical terminology 4 years Quality assurance manager at call center
•5 years shipping and receiving