KODY PAU

Education

U. WESTERN ONTARIO

Bachelor of Arts

Class of 2016

BUR OAK SS

OSSD

Class of 2012

Skills

Team Development

Diplomatic Prowess

Flexible and Efficient

Intuitive Learner

Solutions Oriented

LATITUDE COUNTERTOPS

Customer Service Representative 2017-Present

Preparing quotes for business clientele

[commercial and retail] for Stone Countertops

Responding to requests and calls from

customers and employees in a concise manner

Coordinating with peers to provide solutions

and increase business revenue for management

CANADA'S WONDERLAND

Team Lead June 2017- Nov 2017

Training new staff regarding standard policy and

offering opportunities for them to succeed

Supervising and directing staff, creating a safe

and positive workplace

Communicating with management to increase

efficiency

Proficiencies

Fluency in Cantonese, French, English

Working Knowledge of Japanese, German

Quick and Adaptable to New Environments

Ambitious and Savvy

Delegation and Communication

MS Office [Word, Excel, Powerpoint, Outlook]

Google Docs

Adobe CS5 [Photoshop, Illustrator]

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