SAMI HAMADE

P.O.Box ***** Cell: 619-***-****

San Diego, CA 92138 ac8hzi@r.postjobfree.com

Highly motivated, experienced manager looking for a challenging position in an organization with an opportunity for growth

Highlights

Over 20 years industry experience and 16 in management and customer facing projects

Experience in Wireless M2M, IOT

Experience with Agile, Waterfall, Rupp and Scrum environments.

Experience in managing timelines, resources and customers

Excellent customer service skills, with an advanced understanding of customer relationship building.

Process-driven methodology for executing projects using PMI tools

Experienced in managing cross-functional teams for full life-cycle programs from inception to commercial release

Experience in managing OEM and ODM partners

Well-versed in utilizing third-party overseas suppliers and outsourced development to speed product development and reduce product COGS

Mechanical engineering background with experience using Lean Six Sigma and Lean Manufacturing techniques in early phases of project to build quality into the product

Pursuing MBA in Global Management

PROFESSIONAL EXPERIENCE

HP Inc. Fit Station (Contractor) May 2018-Present

Sr. Project/Program Manager (Business Development)

End to End delivery of multiple multi dollar projects

Working closely with cross functional teams on global level

Execution of program timelines on SW and HW development

Working closely with channel partners, driving R&D deliverables

End customer deployment phase

Identify Key Customer requirements

AerNos Inc. (Contractor) Dec 2017-Mar 2018

Sr. Customer Project Manager

Short term gas sensor assignment overseeing projects from conceptual design to implementation

Worked closely with clients, 3rd party vendors, and in-house personnel to set up schedules with minimal resource management, financial planning, scope management, issues and risk management to execute the project.

Worked with the San Diego Mayors office personal as well as officials from other areas in the Country for manufacturing locations

DJO Global (Contractor) Mar 2017-Nov 2017

Sr. Program Manager Medical Device Manufacturing Environment

Responsible for the overall management and execution of a recently commenced initiative to reduce costs and supply chain complexity for specific product lines.

Leading and driving cross functional and multi-geographic team members to fulfill scope and objectives.

Prioritize and communicate project tasks to team members and promote accountability for their completion.

Identify and facilitate the resolution of issues and/or mitigation of risks.

Maintain/recommend product and process metrics that effectively measure and improve performance.

Report project status to management and develop presentation materials.

Sierra Wireless. San Diego, CA April 2015 – Feb 2017

Sr. Customer Project Manager M2M, IOT in the system-engineering group supporting sales

Customer facing and collaboration between various areas in the Sierra Wireless organization

Lead project kick-offs and developed projects plans to deliver major SW/HW milestones.

Worked on the development and implementation of project life cycle in Agile and Waterfall

As a CPM, I lead design reviews in F2F meetings with the customers

Reviewed feature requests per SW milestones with the team, as well as schematic reviews early in the project to provide the customer with input.

Reviewed the program regularly F2F with customers to go over checkpoints managing all escalations and onsite support requests

Managing the day to day reported issues from the customer to closure via CRM and JIRA tools

Managing the team to perform Root Cause Analysis/Fault Tree Analysis (FTA) and provide information in a timely manner back to the customers

Responsible for managing all the pre-certification activates and efforts leading to lab entry with focus on getting certification per agreed schedule.

Knowledge and expertise with carrier approvals, Sprint, Verizon and AT&T

Managed and supported post product launch leading into the next revision of the product.

CYMER. San Diego, CA April 2013 – April 2015

Sr. Project Manager Software Integration Lead

Collaborate with various areas of the organization to provide technical direction on finding solutions to issues, ensuring timely and effective delivery

Interact with customers on a technical level as required as well as provide management with direction to a technical subject matter area.

Use professional concepts and company objectives to resolve complex issues in creative and effective ways.

Manage specific projects that have a distinct beginning and end

Worked on the development and implementation of project life cycle in Agile

Ensure good cross-functional communication (through effective meetings, email and other means) to ensure coordination between departments/teams

Create presentations as required to support internal and external program reviews

Telecommunication Systems, Inc. Aliso Viejo, CA Dec 2009 – Jan 2013

Sr. Program Manager

Customer facing PM with R&D responsibilities delivered in 2010 and 2011 two major releases of Turn-by-Turn Navigation on BREW devices to allow eligible Cricket subscribers future upgrades.

Delivered in 2011 first LTE for Verizon’s first 4G network implementation

Worked with Sr. director/project management team on defining and formulating PMO’s mission.

Worked on implementing strategic PMO objectives, execution of departmental implementation, staffing, training, project dashboard and project reporting standards.

Worked on the development and implementation of project life cycle and process. Agile, Iterative, Waterfall, Rupp and Scrum environments.

Worked on the development and implementation of project management methodology.

Working closely with Verizon Wireless on delivering 1st Windows Phone 3D navigation platform for 2012.

Delivered in 2010 the next generation Web Companion App intended to introduce a new maps implementation, ability to create personalized maps, user location detection, personalization of content and the inclusion of additional content items.

Delivered in 2010 an International version of the Navigator App to TELUS Canada with J2ME and Android.

Managing the next generation Black Berry RIM turn-by-turn Navigation App for Verizon Wireless

Heavy customer facing managing porting devices for Verizon, Telus, Cricket, Virgin Mobile and Metro PCS.

Coordinate with Product Management strategic planning for future product road maps

Managing projects leading to customer delivery across all platforms, WM, J2ME/RIM, and BREW

Work directly with the customers and internal teams defining and developing project plans.

Managing 3rd party vendors such as contents feed providers

Coordinate and oversee all efforts and tasks between multiple functional areas such as Software, Hardware, Quality, Marketing, System Engineering, field services and all other core team activities during planning and execution phases

Overseeing the project budget to ensure project stays within cost limits

Improved process and helped with implementation of methodologies and provided training.

Qualcomm Inc, San Diego, California Feb 2008 – Jul 2008

Sr. Program Manager

Directed end-to-end program management of the QChat client products. Includes design, development, test and release schedules for all client products.

Published and communicated client product release schedules and managed client product plans by supplying weekly progress reports to each team.

Led customer acceptance development effort to meet the project milestones. Coordinated hardware and software with the cross-functional teams to successfully post the application for customer download.

Managed compliance matrices, technical requirements and SW related issues by keeping DB up to date

Successfully tracked deadlines and communicated delays by escalating potential risks to management maintaining strong customer relationships.

Provided support to client engineering development and test on a day-to-day basis by tracking development change requests and conducted client readiness reviews for product releases.

Insured proper software licensing and export compliance for client releases, and interfaced with OEMs to inform them of upcoming releases and near term roadmap.

Established a system with development test on software platforms that are frequently dependent on customer operating systems and accessed through APIs.

QLogic Corporation, Aliso Viejo, California Oct 2005 – Jan 2008

Leading supplier of high performance storage networking solutions

Program Manager

Overall product responsibility from product development to commercialization. Develop, implement, and direct programs for assigned products.

Successfully managed the organization of specific team activities to ensure completion on schedule and within budget constraints.

Collaborated with internal and external company sales/customers on an as needed basis. Resulting in structured methods of communication leading to better results.

Implemented and monitored a comprehensive reporting system to track project / program plans.

Personally gathered business requirements by consulting with team members to assess potential impact of the project / program on other organizations.

Monitored and communicated progress toward deliverables and milestones as defined in project / program schedules. Prepared and delivered presentations to management on status, issues and implementation.

Sr. Product Manager

Involves coordinating New Product Introduction (NPI) activities and providing general product engineering support for both new and released products. Position involves working with cross functional groups across geographic locations to ensure products meet program and customer requirements.

Reduced production costs by 30% with qualification of Jabil Mexico factory for mass production moving from more expensive operation in the USA.

Qualified all 2nd source vendors for components and PCBs reducing cost by 20% to 25%

Conducted technical due diligence internal audits for OSHA certification.

Led teams and was responsible for all delivery work, serving as escalation point for client issues.

Created vendor and internal quality certification programs. Instrumental in the delivery of components to manufacturing for new proto builds.

Personally responsible for all engineering changes to each product before releasing to manufacturing that allowed meeting schedule time lines.

Nokia Mobile Phones, San Diego, California May 2001 – Mar 2005

Product Manager / Engineer (CDMA R&D)

Product and technology program in software/hardware/system design/design verification, integration and testing.

Coordinated with marketing, product acceptance, product test, operations, factory, HW/SW engineers to efficiently implement and verify variants. Activities include, but are not limited to: PRI, PRL, wake up display customization and FCC regulations.

Developed component price and plans with supplier on ODM and BOM items.

Supported HW builds and testing of alternate component usage resulting in 20% cost reduction.

Conducted HW & RF schematic review, PWB layout review, document reviews, mechanical changes review, production testers review prior to production builds

Worked closely with production on increasing yield by 20% for quality reasons.

Reduced overall production time by 30%, lowering operational and product costs

Maintained 97% ship readiness level on all products.

Personally Responsible for approval of all changes to product for each build because of production yield, field failure information, and/or quality reasons

Work closely with OPL to ensure that approved product related changes are implemented efficiently and effectively in the factory

Nokia Mobile Phones, Dallas, TX Mar 2000 – May 2001

Manufacturing Project Engineer

Responsible for the production of phones as well as being the single point of contact for CDMA products. Worked on yield improvement, planning, and incorporating engineering changes in multiple factories standardizing systems across protocols.

Managed cross-functional global teams to introduce new products. Introduced six products on schedule and under budget.

Worked on cost reduction of existing and new products. Applied lean manufacturing to reduce cost reduction by 10% annually.

Established systems to complete projects, provide data, and develop process improvement practices.

Directed a team to improve accuracy of change implementation and to standardize process improvement practices. Successfully measuring progress against targets.

Dell Computer Corporation, Austin, Texas Aug 1996 – Feb 2000

Manufacturing Process Engineer (OPTIPLEX)

Assisted Dell’s project management team in designing, developing and maintaining time-lines for new PC production line. Coordinated efforts between engineering and maintenance for tooling installation and validation to ensure the program stayed on target and had a successful launch. Heavy involvement in pilot products of new lines.

Co-developed procedures to evaluate workflow efficiency and building systems for plant standalone capability improving yield by 35%.

Identified bottleneck operations and implement continuous improvement projects by 20% success rate, and empowering employees on how to mobilize best practices for successful results.

Assisted material handling and production groups in organizing parts availability for production line and pilot builds increasing productivity with 85% success rate.

Monitored the manufacturing process, and conducted qualitative analysis on parts used improving the quality of the product and reducing lead time to product launch.

Personally responsible for all manufacturing fixture designs for new products. The result was 100 % implemented on each manufacturing line on schedule for product launch.

Conducted FMEA analysis for new product chassis design.

PRIOR EXPERIENCE

Prior to 1997 held progressively responsible engineering positions in design, implementation and release of new products in the semiconductor industry

EDUCATION

University of Texas at Austin, B.S in Mechanical Engineering, May 1996

University of Phoenix San Diego, M.S Global Management (Ongoing)

PROFESSIONAL DEVELOPMENT

Advanced People Skills in Relationship Management, Advanced Program Management, Kepner-Tregoe, PMP Training

Tools

20 years experience in Microsoft tools (Project, Word, Excel, Visio, Power Point, Access, OneNote, plus other desktop applications)

LANGUAGES

Fluent (read, write) English, French, and spoken Greek

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