Mai Hamad **** Border Ave Unit C

Corona, CA *****

951-***-****

ac8hy4@r.postjobfree.com

PROFESSIONAL SUMMARY

A hard working, dedicated, goal-oriented, and accomplished Executive Assistant with a high degree of professionalism and strong problem resolution capabilities. Proficient in vendor management and successful in challenging fast paced environments. I take pride in consistently providing excellent solutions to both customer and management needs. Through past work experience and training, I am confident in utilizing my skills in customer service, time management and compliance to drive business needs forward.

EXPERIENCE

JH Group Inc. May 2018- Current

Executive Assistant 809 E. Parkridge Ave Suite 101, Corona, CA 92879

• Conserves CEO, CMO and COO’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications; preparing reports

• Maintains CEO, CMO and COO’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel

• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries

• Maintains confidentiality

• General book keeping using QuickBooks

• Responsible for social media marketing

• Works with companies such as Kendall Jenner Inc. to develop and market product lines

• Maintains and coordinates logistics

Cardinal Health, Inc. October 2016 - May 2018

Inventory Management Coordinator 4551 E Philadelphia St, Ontario, CA 91761

• Monitored and controlled inventory integrity

• Supervised product identification and location program

• Managed Inventory Accuracy Metrics and associated reports for management

• Coordinated and Integrated efforts across operational departments to enhance inventory accuracy

Thermal Structures, Inc. June 2015 - August 2016

Quality Assurance Clerk/Executive Assistant 2362 Railroad St. Corona, CA 92882

• Greeted clients, in person or on telephone

• Maintained employee and department directories

• Maintained security procedures (monitoring logbook; issuing visitor badges)

• General office work

• Implemented quality control procedures and specified updates to maximize efficiency

• Assisted Vice President/upper management with various tasks Global Cash Card, LLC October 2014 - June 2015

Customer Service Professional 7 Corporate park suite #130 Irvine, CA 92606

• Answered a high volume of calls in call center environment

• Verified Patriot Act information

• Assisted customers, and followed up when necessary

• Aided shipping department as needed

EDUCATION

California State University,

Fullerton Bachelor of Arts Degree

in Political Science Minor in

International Studies (2018)

SKILLS

• Time management

• Detail oriented

• Interpersonal skills

• Microsoft Office

• Inventory management

• Switchboard operating

• Telephone operating

• Surveying

• POS systems

• CRM systems

• QuickBooks

• Political Data Entry

• Shopify

• Social media management

• Apple/Windows proficient

• Drafting

• Bi-lingual in Arabic

VOLUNTEER EXPERIENCE

• Episcopal Community Services

homeless shelter

• Intern for The Office of Senator

Josh Newman

• Intern for Legal Secretary

Joanne Smith

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