Customer Service Engineering

CHUONG TRAN

**********@***********.****.*** 714-***-**** Los Angeles, CA

EDUCATION

University of California, Los Angeles Expected 04/2019 Bachelor of Science, Mechanical Engineering

• Overall GPA: 3.6/4.0

• Relevant Coursework: Electric Circuit, Statics and Strength of Material, Material Science, Fluid Mechanics, Dynamics of Particles and Rigid Bodies, Engineering Thermodynamics, Manufacturing Processes, Mechanism and Mechanical Systems, Computer-Aided Design, Heat and Mass Transfer, Electromagnetics, Modeling and Analysis of Dynamics Systems, Aerodynamics, Rocket Propulsion, Aircraft Propulsion System

SKILLS

• Programming Languages: C++, Matlab, Labview, Java

• Software: Solidworks, Microsoft Office

• Mechanical: Machining

• Language: Vietnamese (native proficiency), English (full professional proficiency) WORK EXPERIENCE

University of California, Los Angeles 04/2017-present UCLA Nanoelectric Research Facility - Lab Assistant

• Assist staff engineers with machine maintenance, samples coating, measuring wafers thickness and making machine calibration runs with machines like Denton Discovery, STS PECVD, BMR PECVD, etc.

• Restock lab supplies such as gowns, gloves, masks, solvents, etc.

• Collect and dispose chemical waste following standard procedures

• Check inventory to order more lab supplies if necessary Orange Coast College – Costa Mesa, CA 09/2015-09/2016 Orange Coast College Starbucks - Barista

• Responsible for creating drinks to standard for over 50 customers daily

• Provided customer service by greeting and assisting each customer

• Ensured sanitation and restocked merchandises as appropriate ENGINEERING PROJECTS

Mechanical and Aerospace Engineering Department, UCLA Winter 2018-Spring 2018 Senior Design Project – Autonomous Robot

• Researched and designed parts for the base of the robot (wheels, motors, and chassis) using Solidworks

• Designed a mechanism that is able to pick up a tennis ball, load it into a “canon”, and launch

• Purchased the parts from vendors and assembled based on the design

• Used Labview to program the robot to perform the set tasks Mechanical and Aerospace Engineering Department, UCLA Winter 2017 3D Printing Project – Steel Ball Launcher

• Designed a mechanism that is capable of launching a small steel ball as far as possible using two springs

• Ensured the parts can be 3D printed by taking in consideration the printing time and size of the parts

• Tested and troubleshooted the mechanism to make sure it is fully functional

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