KEVIN ROBINSON
*** ** ******* ********, **.catherine
ac8hu6@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Ten years working experience
Excellent interpersonal and professional skills with clients and management.
Extremely focused and determined
Excellent oral and written communication skills
Work effectively on own initiative
Knowledge and experience in paper production
EDUCATION
Bachelor of Science in Information Technology
University of the Caribbean; Worthington campus
May 2009-2012(Pending)
Associates of Science in Management Information System
University of the Caribbean; Worthington campus
September 2006-April 2009
High School Diploma
Kingston College High School; 2A North Street, Kingston
September 1992-1998
PROFESSIONAL EXPERIENCE
Advantage Communication Inc. 2016-Present
Customer Service Rep
Troubleshoot Landline and STBs
Create and modify customer’s account
West Indies Home Construction Ltd.
Landscaping (PROJECT BERMONDE). 2015-2016
E-Services Group 2006-2009
Back Office
Customer Service Rep.
Create and update customer’s accounts
Provide quality customer service
Clients Interaction Center 2006
Customer Service Rep.
Create and update customer’s accounts
Provide quality customer service
Touchpoint Center International; 2A Oxford Rd 2003-2005
Provide effective and efficient customer service
Troubleshooting for technical phone issues
West Indies Paper Product; 6E Ashenheim Rd 1999-2003
Operate machine for paper production
Worked closely with team and management to achieve objectives