KEITH SAPIANO
B.A.Sc. Mech Eng. P. Eng
**** **** *****, ******** ** L6L2R2 C:416-***-**** ac8hqt@r.postjobfree.com www.linkedin.com/in/keithsapiano/ SUMMARY
I am an empowering and motivating leader with over 20 years of experience in manufacturing, distribution, and service industries. I foster a culture of collaboration and accountability within matrix environments. I generate support from my teams by exhibiting honesty, humility, and transparency which builds trust and respect. I am a decisive leader and a clear thinker and have excelled in roles which require problem solving and conflict resolution. My preferred style of team leadership is one of inclusiveness, recognizing that solutions and ideas are more productive when the voices of the subject matter experts are heard. SKILLS AND CERTIFICATIONS
Member of the Professional Engineers of Ontario
Six Sigma Black Belt Certified
Strategic planning and tactful execution of change fostering employee engagement
Creative and resourceful in developing solutions and idea generation
Skillful data analysis and problem solving driving continuous improvements and productivity
Expertise in collective bargaining negotiations in unionized workforce environments
Fluent in Italian and Maltese
EXPERIENCE
VP OPERATIONS AND SERVICE 2014 – 2019
CANADIAN BEARINGS LTD. Mississauga, ON
P&L responsibility for all 25 branch locations in Canada leading all operations and inside sales functions in the sourcing and distribution of indirect materials across Canada
Achieved $5.8 million in expense productivity over the past 4 years through focus on process efficiencies, work practices, and reorganizing siloed teams into a collaborative network
Increased Op Profit by 75% over the past 4 years through margin improvement and expense reductions
Delivered $138 million in revenue with an operating profit of over $10 million through a team of 130 inside sales professionals
Member of the Executive Team reporting directly to the company ownership
Implemented monthly P&L analysis reports, weekly KPI reports, and a best practice sharing process to assist regional managers in understanding their metrics and communicating results to the field VP OPERATIONS AND CUSTOMER SERVICE 2010 – 2013
GE CAPITAL FLEET SERVICES / ELEMENT FLEET MANAGEMENT Mississauga, ON Led all Canadian operations and customer service teams of the fleet business, including leasing and services with a management team of six and a workforce of 85 employees at multiple sites across Canada
Improved customer response times by 75% through standardization and process improvements
Generated double digit productivity while supporting an 8% sales growth through the use of Lean methodologies
Increased fuel card production throughput by 1200% delivering 15K fuel cards in a record 6 weeks
Reduced turnover from 10% to 0% by engaging employees and creating a culture of inclusiveness and respect
Drove accountability through the creation of personal metrics and KPI monitoring KEITH SAPIANO (page 2 of 2)
EXPERIENCE (continued)
PLANT MANAGER 2008 – 2010
GE LIGHTING Oakville, ON
Led Canadian supply chain activities and managed a team of 20 professionals and a work force of 300 unionized members
Delivered $8.1 million of variable cost productivity through capital projects geared at manufacturing processes, energy conservation, and waste reduction
Achieved a record 97%+ customer fill rate through enhanced collaboration and accountability between cross functional departments
Cut injury rate in half over a 2 year span by focusing on the safety culture of the team and engaging the work force
20% improvement in quality defect related costs through Manufacturing Control Process discipline
Achieved a record high 88% contract negotiation ratification vote following a plant closure announcement
Received Inclusiveness Award from the Global Supply Chain General Manager for the successful execution of a plant closure with no adverse impact on safety, quality, service or cost OPERATIONS MANAGER / 6 SIGMA BLACK BELT 2000 – 2008 GE LIGHTING Oakville, ON
Led all manufacturing functions including material procurement, scheduling, continuous improvement, maintenance programs, project implementation, and the 4 key metrics - Safety, Quality, Service and Cost
Generated over $1 million of variable cost productivity each year through capital funding investment utilizing the 6 Sigma and Lead methodologies
Led teams of up to 8 professionals and 120 hourly unionized employees
Mentored 20 Green Belt Associates across multiple functions in the plant in the execution of 6 Sigma projects
Trained 6 Sigma Associates within the hourly workforce to improve project execution and implementation COMMUNITY LEADERSHIP EXPERIENCE
CANADIAN NATIONAL CO-CHAIR OF GE VOLUNTEERS 2010 – 2013 Co-led the GE Volunteers committee in the execution of the program across Canada with over 1700 volunteer employees and 16K+ hours volunteered
Increased engagement by 20%+, volunteer hours by 9% and expansion in new regions of no or low participation
First ever annual report, new employee orientations, Added to agenda at Canadian Leadership Council meetings
Liaised with the GE Volunteers Global Leader in the implementation of initiatives and sharing of best practices EDUCATION AND TRAINING
UNIVERSITY OF WATERLOO
Bachelor of Science in Mechanical Engineering
LEADERSHIP TRAINING
Leading The Future by Vanto Group
Walk The Talk of Change by Being First
Leadership Effectiveness Acceleration Program
Manager Development Course
New Manager Development Course
Professional Negotiation and Influencing Skills