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Manager Customer Service

Location:
Mobile, Alabama, United States
Posted:
February 13, 2019

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Resume:

George David

**** **** ****

Eight Mile, AL *****

ac8hkq@r.postjobfree.com

Phone Number: 251-***-****

To secure a position as a Retail Manager that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.

● Experienced Retain Supervisor and Manager, experienced Carpenter and Production Warehouse Worker.

Work Experience

Cashier / Stocker (CSR)

7 Eleven

Vero Beach, AL

January 2017-May 2017

● Received payment by cash, credit cards, or automatic debits.

● Issued receipts, refunds, credits, or change due to customers.

● Assisted customers by providing information and resolving their complaints.

● Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

● Greeted customers entering establishments; maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.

● Stocked shelves, and marked prices on shelves and items. Shift Lead Gas Station

Speedway

Sebastian, FL

December 2014-January 2017

● Monitored gas pumps and the customers using the gas pumps.

● Greeted customers entering establishments.

● Sold lottery tickets and other items to customers.

● Calculated total payments received during a time period, and reconciled this with total sales.

● Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

● Supervised others and provided on-the-job training to new employees.

● Stocked shelves, and marked prices on shelves and other store items. Carpenter

Self-Employed

Vero Beach, FL

January 2008-December 2014

● Follow established safety rules and regulations and maintain a safe and clean environment

● Installed structures or fixtures, such as ceiling fans, cabinet doors, floorings, trim, or hardware, using carpenters’ hand or power tools.

● Built or repaired cabinets, doors, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter’s hand tools, or power tools.

● Inspected ceiling or floor tiles, wall coverings, glass, or woodwork to detect broken or damaged structures.

● Filled cracks or other defects in plaster or plasterboard and sand patch, using patching plaster, trowel, and sanding tool.

● Perform minor plumbing, electrical, or other remodeling work, painting, including apartment maintenance as needed.

Stock Clerk

Publix

Miami Beach, FL

January 2006-June 2007

● Answered customers’ questions about merchandise and advise customers on merchandise selection.

● Stamped, attached, or changed price tags on merchandise, referring to price list.

● Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise

● Compared merchandise invoices to items actually received to ensure that shipments are correct.

● Took inventory or examined merchandise to identify items to be reordered or replenished.

● Received, opened, unpacked and issued sales floor merchandise; and cleaned display cases, shelves, and aisles.

Assistant Manager

Advance Auto Parts

Miami, FL

January 2004-October 2005

● Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

● Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

● Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

● Inventoried stock and reordered when inventory dropped to a specified level.

● Instructed staff on how to handle difficult and complicated sales.

● Assigned employees to specific duties and prepared employee schedules. Assistant Manager

Kmart

Vero Beach, FL

April 1995-January 2004

● Conducted employee evaluations.

● Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

● Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

● Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.



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