February **, ****

Masone and Company

***, **** ****** ****** **

Calgary, AB T2E 2T7

RE: Administration Officer

To Whom It May Concern,

Please accept my enclosed resume for the advertised position of Administration Officer with your company. Having read through the job description I am thrilled to be applying for this position as my 17 plus years of experience and skillset match the requirements you are looking for.

As the successful candidate with your company, I would bring a strong customer-focused attitude, a passion for addressing challenges and finding solutions. My previous work environment required an ability to adapt quickly in a fast-paced environment and my strong interpersonal and communication skills aided in this transition. Below are a few additional highlights which demonstrate why I would be a great fit for this role:

Over 3 years of senior level administrative support and office management

Resolution and results driven. Strong ability to apply critical thinking skills to resolve issues

Effective time management. Ability to efficiently prioritize and manage projects in fast paced and high-pressure environments

Knowledgeable of accounting processes

It would be my pleasure to have the opportunity to join your team and use my skills to create an efficient office environment for your executives and employees. I am able to meet and exceed expectations and look forward to speaking further with you about my candidacy. Enclosed is my resume for further review of my career experience.

Sincerely yours,

Rebecca (Lulu) McKay

Encl. Resume

PROFILE SUMMARY

A dedicated, loyal and positive individual who will bring over 17 years of administrative experience and proven ability to your organization. A team player who will effectively support both internal and external clients. Exceptional attention to detail combined with excellent organizational and communication skills. An administrative assistant who successfully works both collaboratively and independently.

SKILLS SUMMARY

Senior level administrative support. Over 3 years of experience supporting senior and executive team members in a role that requires confidentiality and management of sensitive material. Familiar with bookkeeping processes

Exceptional customer service. Enjoys assisting clients, is friendly and understanding, has an effective solutions-oriented approach to problem solving

Communication and interpersonal skills. Ability to talk to individuals at all levels respectfully and effectively. Clear and articulate in speech, consistently demonstrates listening for understanding and writes comprehensively. Ability to relate effectively with all disciplines at all levels within the company

Resolution and results driven. Focused and diligent individual able to work well under pressure and execute tasks in a timely manner. Strong ability to apply critical thinking skills to effectively resolve issues

Computer skills. Experience with Microsoft Office applications such as Outlook, Word and Excel. Proficient in DocuSign and Adobe Pro

Effective time management. Ability to efficiently prioritize and manage various projects in a fast-paced and sometimes high-pressure environment

EXPERIENCE

MasterBUILT Hotels Ltd. May 2015 – January 2019

Calgary, AB

Senior Administrative Assistant

Assisting executives with correspondence, calendar management, facilitating travel arrangements, completion of expense statements and claims, execution of legal documents, signing cheques and approval of invoices, maintaining corporate books, company files and conference registrations

Office management including supervision of the reception area, welcoming visitors, deliveries, incoming/outgoing mail, reserving meeting rooms, ordering office supplies, office maintenance issues and equipment repairs

HR assistance with onboarding/offboarding tasks

Southern Alberta Institute of Technology (SAIT) March 2008 – May 2014

Calgary, AB

Administrative Assistant, SAIT Art Smith Aero Centre

Assisted the Academic Chair in all areas of administration including calendar management, travel arrangements, correspondence, records maintenance, meeting package preparation, recording/transcribing and distributing minutes

Responsible for office and building management

Front end greeting and assisting internal/external visitors to the office. Assisting aviation program students with onboarding, student service enquiries, exam invigilation, completion of bursary/award applications and completion of Transport Canada Log Books/letters

Event planning

British Columbia Institute of Technology (BCIT) January 2001 - March 2008

Burnaby, BC

Assistant to Director, Quality Assurance October 2005 – March 2008

Assisted the Director of Quality Assurance in the daily operations of the department including organizing program materials and meetings, preparation of meeting packages, and recording/transcribing/distribution of the minutes

Provided leadership and supervision of auxiliary staff

Preparation of staff and faculty contracts

Managing curriculum development

Coordinated travel arrangements and event planning for up to 200 participants

Assistant to Associate Dean, School of Health Sciences May 2002 - October 2005

Supported seven programs in the Health Sciences faculty including meeting package preparation, recording, transcribing and distribution of minutes

Onboarding/offboarding tasks for staff and faculty

Calculating and tracking faculty and staff vacation and timekeeping

Maintaining all inter departmental employee files

Clerical Support, Auxiliary January 2001 - May 2002

Assisting with clerical support for the development of curriculum. Included creating the process and applicable forms, keyboarding, formatting, printing and distribution of master lesson plans

Recording and transcription of minutes

Training and supervision of staff attached to the project

EDUCATION

Academy of Learning

Calgary, AB

Certificate, Computerized Office Systems

Canadian Aviation Maintenance Council (CAMC)

Calgary, AB

Certificate, Safety Management Quality Systems; Certificate, Internal Auditor

James Fowler Senior High School

Calgary, AB

High School Diploma

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