Dan Ballor

Senior Manager of Operations & Services

661-***-**** ac8hh2@r.postjobfree.com linkedin.com/in/dan-ballor-4a559847/ Customer oriented Leader with a 30 year background in Operations Management, driving positive leadership expectation results, creating and improving data driven metrics and delivering innovative solutions. Strong work history, including 30 years with Andrews Electronics under various owners. Coaches others in building diverse, effective, high performing teams and identifies development opportunities for both leaders and employees. Increased order accuracy to 99.7% and fill rate to 90%. Decreased turnaround time to 3 hours and obsolete inventory to 1% of annual sales.

Skills & Expertise

Experienced Leader and mentor

Recognize & Develop Diverse

talent

Communicates Best Practices

Safety Oriented

Drive process improvements

Evaluate performance

Formulate QC

policies/procedures

Exceed customer expectations

Plan & forecast productivity

Professional Experience

General Manager 12/2016 to 3/2018

AndrewsPTS – Valencia, CA

VP of Procurement, developed/executed new inventory strategies increasing sales on second & third largest accounts by 85%

Direct warehouse and office operations

Opened, staffed & stocked a second warehouse in CA

Transitioned office operations and 20 employees to the new CA facility

Lead/Assist team responsible for warehouse relocation

Created new pricing strategy to increase our largest account’s gross profit margin by 11%

Mentor new leaders and staff on best practices

Partnered with IT to maintain, repair and alter current legacy system programs Senior Manager, Services 10/2012 to 12/2016

Best Buy Andrews – Valencia, CA

Lead and mentor 8 leaders and 75 team members (including both payroll & contingent workers) supporting warehouse and office operations for both the KY Distribution Center and the CA facility

Create, monitor and adjust operational metrics and leadership KPO’s

Develop and lead strategic initiatives to improve order fill rate from 85 to 90% and reduce order turnaround time by 4 hours. Decreased inventory discrepancies by 95% through cycle counts and sharing best practices

Review demand forecasts to estimate peak delivery and collaborate with peers to issue work assignments

Conduct regular 1:1’s, reviews and performance appraisals for the leadership team

Develop and implement plans for a space reallocation move for our business unit in the KY Distribution Center, reducing rent expense by 40% and inventory cost by 0.5M (decreased line items from 25K to 6K) Vice President 11/1987 to 10/2012

Andrews Electronics – Valencia, CA

Direct West Coast operations consisting of 7 managers and 60 associates for an 84 million dollar company

Establish and monitor metrics, develop and document all operational procedures achieving a 2 hour order turnaround time and a 90% first pass fill rate

Managed an inventory of 250,000 line items

Train, develop and provide corrective actions for both managers and associates, reduced employee turnover to 1%

Direct Procurement & forecasting and successfully control obsolete inventory to 1% annually against sales

Interview, select and train leaders and line personnel

Lead sales and marketing team, call center and customer service

Collaborate with IT to QC and approve both program modifications and completed projects Education

Bachelor of Arts: Biology Dec 2011

California State University Northridge - Northridge, CA Bachelor of Science: Fire Protection Administration and Technology Mar 1989 California State University Los Angeles - Los Angeles, CA

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