Customer Service Representative
Resume:
SACHIN SONI
***-**, ******** *****, *******, Canada, B3M 2N7.
(P) 902-***-****
E-mail: ac8hfh@r.postjobfree.com
OBJECTIVE:
To work in a pragmatic way where I can show my talent and enhance my skills to meet the goals and objective with full integrity and zest, and to get enrolled in a position where my qualities of a fast learner and the ability to take on new challenges can be used. To be in a place where I can apply my knowledge and skills for enhancement of growth of company, and human betterment. WORK EXPERIENCE:
Public Relations Officer, Om Hospital, Ahmedabad, India. July 2013 - Nov 2018
Received and handled inbound calls with a warm greeting.
Made outbound calls as a follow-up to the emails.
Provided a thorough knowledge of all the products/facilities, thereby satisfying customers’ need.
Offered additional facilities and notified customer to take advantage, keeping in mind the legislation rules.
Worked on emails and chat, distinguished the customers as per amenities and assigned it to appropriate department.
Worked as a major support for the other department. TECHNICAL SKILLS:
Ability to prioritize and handle multiple tasks.
Well organized and very efficient at time management. Able to work well within a team or as an individual.
Comprehensive problem-solving abilities, excellent verbal and written English communication skills.
Efficient at computers, trained in Microsoft office applications like MS Word, MS Excel and PowerPoint.
Professional in dealing with cash.
Potential to stand for extended hours.
Attention to detail and remarkable complaint resolving ability. EDUCATION:
Bachelor of Science, Saurashtra University.
2007 - 2011
SACHIN SONI
ac8hfh@r.postjobfree.com
REFERENCE:
Reference available upon request.
Contact this candidate