Customer Service Sales

Nisha Maredia

**** ** ******, *** ***, Edmonton. T6L5R9

780-***-****, ac8hex@r.postjobfree.com

OBJECTIVE

Seeking a suitable position in a progressive organization in order to utilize and develop my knowledge and skills to optimum level. Thereby grow in my career and future prospects.

CAREER PROFILE

Strong communication skills with customers, clients and co-workers.

Competent in Microsoft Office (Word, Excel, PowerPoint) and Internet applications.

Proven record of reliability, responsibility, punctuality and confidentiality.

Able to think critically and act professionally in critical situations and provide satisfactory customer service.

Possess special sensitivity to meet diverse needs in varied situations.

Develop rapport with clients and customers.

Able to maintain cordial relationship with colleagues and management.

High proficiency in English, Hindi, Gujarati, Marathi and Punjabi.

EDUCATION AND TRAINING

Early Childhood Care and Education Teacher Training Program (2017 - 2018)

Helen O’ Grady International, Mumbai, India

Bachelors Of Commerce (2005 - 2008)

University of Mumbai, Mumbai, India

EMPLOYMENT HISTORY

EuroKids Preschool - Internship (Mar 2018 – Jul 2018)

(Mumbai, India)

Assists teachers in implementing a curriculum based on Social/Emotional skills and Literacy.

Assists with the basic needs of children.

Encourage children’s social, emotional, cognitive, language and physical development skills through positive interactions.

Worked with children experiencing difficulty as assigned.

Performed other duties assigned by the Lead Teacher and/or Coordinator.

Wellspring Healthcare Pvt Ltd. - Customer Relationship Executive (Oct 2014 - Dec 2018)

(Mumbai, India)

Building and maintaining relationships with clients and key personnel within customer companies.

Conducting business reviews to ensure clients are satisfied with their products and services and letting them know about other products the company offers.

Attending meetings with clients to build relationships with existing accounts and achieving targets and KPI’s as set by the Head of Sales.

Resolving customer issues, Co-Ordinating with the clients to complete their health checks process smoothly.

Handling cash & preparing petty cash reports.

Worked on Software (Palash Dynamics)

Talwalkars Better Value Fitness Ltd. - Sr.Sales Consultant (Aug 2008 – Oct 2014)

(Mumbai, India)

Handling walk-In and phone enquiries, explaining company's products, pricing plans, promotions, and service features.

Co-ordinating with sales team closely to discuss the plan of action to achieve the targets.

Contributed to a team environment by having team meetings and coaching on how to reach sales goals.

Provided efficient, courteous customer service and assisted in all aspects of product offerings and services.

Managed storefront financial responsibilities, including deposits, inventory maintenance, and processing financial transactions.

Worked on Software (CIS)

REFERENCES: Available upon request

Contact this candidate