Data Entry Customer Service

BELINDA HERREWYNEN

**** - *** ****** **

Edmonton, AB T6M 2Y1

Ph: 780-***-****

Email: ********@*******.***

Objective

To work in a team environment that has potential for growth, fast paced, and a sense of accomplishment at the end of the day!

Qualifications

Reception

Accounts Receivable/Accounts Payable/Collections

Data entry (Accurate) Excel Spread Sheets/Database

Purchaser (Buyer, PMAC Certificate)

Expediting

Payroll/Banking

Appointment Coordinating

Warranty Administration

Shipping & Receiving

Forklift

CSR

ShowHome Hostess

I am a team player, hard working, professional, easy going and enjoy a challenge. I work well under pressure and with little or no supervision. Always willing to upgrade and to learn something new.

Education

PMAC – Principles of Buying @ U of C

Livingston Custom Courses regarding HS Coding and general procedures

AS9100 (Aviation Standards) Course

In house training programs and courses

Customer First Certification

Warranty Admin/Specialist

WHMIS Certification

Relevant Experience

2018 – 2019 Honda Dealership

Serivce Advisor, Appointment Coordinator and Warranty Administrator

2015 – 2016 Thomsen Built Homes

Show Home Hostess in Ft Sask,

2015 – 2018 West End Nissan

Appointment Coordinator/Cashier/Shuttle Driver

Answering phones, booking appointments, quotes when requested, deposits, faxing, emailing, filing, other office related duties when required. ADP/CDK, BlueZone, XTime

2013 – 2015 Herbers Autobody

Customer Service, answering phones, booking appointment’s for Pre Repair Inspection as well as actual Repair Appointments, reminder phone calls, bank deposit, invoicing, collecting payments, reserving car rentals for customer’s or booking them for a Loaner, Requested Assignments from Insurance Companies as well a Insurance Authorizations, Triage estimating, ordering of office supplies, other office related duties

2008 - 2012 Southgate Volkswagen Inc.

Appointment Coordinating for Service Department, Customer Service Call Backs, Recalls, Special Order Parts, Covering on Service Desk when

when needed, shuttled customer's when needed, warranty administration, applying labour operation codes to Repair Orders, process in ADP for

transfer to VW Saga for warranty payment. Prepare warranty return parts to be shipped back to warranty centre, coordinated parts destruction,

month end, and audit trail.

2006 – 2008 Chemical Industries (Alberta) Inc.

Data Entry, Shipping & Receiving, Forklift experience, answering phones, house keeping, filing, mail outs, other general office duties.

1999 – 2005 Field Aviation Company Ltd.

Data Entry, Quotes, Requisitions, Purchase Orders, Customs, providing support services to Shipping and Receiving, Accounting Department, Quality Assurance Department, and the Planning Department. Subcontract Purchase Orders, Expediting, and Inventory.

Accounts Receivable for the Manufacturing side of the company and collections. Cross trained for some duties in the Company Library. Experience also coves Work Orders, Time Cards, and Drawings/Lofts. Various other related office duties.

1996 – 1999 Saturn Saab of Calgary Northeast

Receptionist, Receiving of new vehicles, mail, couriers, office supplies, help to co-ordinate special functions that Saturn is known for, eg: Saturn Reunions, I say, to congratulate new car owners, Saturn BBQ’s held once a month for new customer, data entry, photo coping, faxing, filing, and other office related duties.

Other Experience

I have worked in the Home & Garden Rental Equipment, Insurance Industries, Automotive, Construction as in Scaffolding for five years, and Aviation Industry. I have also owned my own business in Auto Detailing.

References Available Upon Request

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