Resume

Sign in

Relationship Manager

Location:
Dhaka, Dhaka Division, Bangladesh
Salary:
$3500-4500/month
Posted:
February 13, 2019

Contact this candidate

Resume:

MOHAMMAD SHOUKAT AKBAR

Relationship Manager in the position of Assistant Vice President

Southeast Bank Limited, Head Office, Dhaka - 1000

House # 17, Road # 05, Block # A, Section - 06, Mirpur, Dhaka-1216

Mobile: +880**********; Email: ac8hdb@r.postjobfree.com

Education: Master of Management & Master of Law

Experience: 18 years 3 months

Career Summary:

Dynamic and motivated professional with exceptional 18 years proven record in delivering high-impact and strategically significant corporate, SME and retail banking projects for Southeast Bank Limited, Standard Bank Limited & Janata Bank Limited

Expertise in general banking, credit management & risk analysis, foreign trade, administration, human resources, internal control & compliance, accounts, supply chain, special asset management, documentation & litigation

Leader in commercial negotiations and highly adapt at identifying and capitalizing on opportunities that result in streamlined processes, reduced costs and increased profits

Proven record for selecting and building high-performing regional & cross-functional team seen as best in industry

Outstanding success in solid relationships with customers as well as management

Highly articulate and capable of translating complex ideas into actionable outcomes for clients

Exceptional leadership skills, strong in driving change and capable of working round-the clock to meet organizational objectives

Professional Experience:

September 2009 - January 2017

Relationship Manager in the position of PO/SPO/Assistant Vice President

at Southeast Bank Limited, Principal Branch & Head Office, Dhaka

Job Role: Accounting/Banking/Finance

Functional Area: Corporate, retail & wholesale finance, Documentation, collection, litigation and Human Resources Department

Job Responsibilities:

Long-lasting relationship with corporate, retail and wholesale customers, understand their needs & cross-selling of various financial products & services through a high level of customer service and resolve their complaints in a prompt and professional manner; seek opportunities to cross-sell or up sell to existing clients; marketing new sales and business development opportunities, set revenue targets and execute a strategy to meet those by mentoring junior members of the team; adherence to Risk Management, operational control and Compliance guidelines

Recruiting, screening, interviewing and facilitating newcomers joining formalities, employee engagement, training /development, employee relations & welfare, succession planning, discipline, performance appraisal, maintain leaves and attendance record, Payroll processing, compensation and benefits & maintenance of database of all employees; implementation of company policies & procedures & labor laws, conflicts, taking disciplinary action under standing orders; planning & budgeting of administrative expenses & work towards minimizing operational expenses/costs, identifying areas of improvement with internal processes, report to Management/Board the status of business leads, customer complaints, pending issues in respect of the clients; follow up the progress of all court cases pending in different courts, maintaining liaison with the enlisted law firms for early disposal of the cases and settlement of bad-debts through the court or without intervention of the court.

August 2008 - September 2009

Relationship Officer in the position of Senior Officer

at Standard Bank Limited, Uttara Model Town Branch, Dhaka

Job Role: Accounting/Banking/Finance

Functional Area: Corporate, retail & wholesale finance, documentation, collection & litigation, general banking & branch operations

Job Responsibilities:

Long-lasting relationship with retail and wholesale customers, understand their needs & cross-selling of various financial products & services through a high level of customer service and resolve their complaints in a prompt and professional manner; seek opportunities to cross-sell or up sell to existing clients; marketing new sales and business

development opportunities, set revenue targets and execute a strategy to meet those by mentoring junior members of the team; adherence to Risk Management, operational control and Compliance guidelines, identifying areas of

improvement with internal processes, planning & budgeting of administrative expenses & work towards minimizing

operational expenses/costs, identifying areas of improvement with internal processes, report to Management/Board the status of business leads, customer complaints, pending issues in respect of the clients; follow up the progress of all court cases pending in different courts, maintaining liaison with the enlisted law firms for early disposal of the cases and settlement of bad-debts through the court or without intervention of the court.

September 1998 - August 2008

Relationship Officer in the position of Officer/Senior Officer

at Janata Bank Limited & it's different Corporate branches of Dhaka, Chottogram and Cox's bazar region.

Job Role: Accounting/Banking/Finance

Functional Area: Corporate, retail & wholesale finance, documentation, general banking, foreign trade, cash, clearing, accounts, administration /HR, logistics/supply chain, foreign remittance, internal control and compliance, collection & litigation, computer operation.

Job Responsibilities:

Operational activities like customer inquiries, handling staff, checking budget expenditure, organizing and maintaining files and records; planning and scheduling meetings and appointments and travel arrangements for managers, assist executive teams in resolving any administrative problems; maintaining office supplies for department, getting goods and services for the best price and value, cutting any waste and unnecessary costs to create a streamlined process, contract management and negotiation, understanding and keeping up with new trends and regulations in the business; understanding technology and managing online systems such as e-auctions and e-tendering

Working with a highly professional financial accounting team for preparing, examining and analyzing error-free accounting records, income statement, balance sheet and other financial reports; accounts receivable/payable, cash, inventory and pay-roll function, revenue & expenditure analysis and budget preparation, financial investigations and internal audit to ensure compliance; reconcile financial discrepancies analyzing account information; proper filing of accounting documents, summarizing the current financial status and providing technical support and advice to the senior management as and when required

Long-lasting relationship with retail and wholesale customers, understand their needs & cross-selling of various financial products & services through a high level of customer service and resolve their complaints in a prompt and professional manner; seek opportunities to cross-sell or up sell to existing clients; marketing new sales and business

development opportunities; follow up the progress of all court cases pending in different courts, maintaining liaison with the enlisted law firms for early disposal of the cases and settlement of bad-debts through the court or without intervention of the court.

Recruiting, screening, interviewing and facilitating newcomers joining formalities, employee engagement, training/development, employee relations & welfare, succession planning, discipline, performance appraisal, maintain leaves and attendance record, Payroll processing, compensation, benefits & maintenance of database of all employees; implementation of company policies & procedures & labor laws, taking action of all HR related issues and proper filing of letters, documents, certificates and attendance in consultation with the Management; coordinating & controlling the activities of other team members while working as a team leader of a remittance cell of Bahrain Exchange Company WLL, Kuwait liaison office, Dhaka under deputation.

Personal Information:

Gender: Male

Date of birth: 30/06/1975

Nationality: Bangladeshi by birth

Religion: Islam (Sunni)

Marital status: Married

Number of dependents: 02

Present address: House # 05, Road # 04, Block # A, Section - 10, Mirpur, Dhaka-1216

Permanent address: House # 37, Road # 10, Ward # 08, Block # B, Bawnia, P.S # Turag, Dhaka - 1230

Hobby/Interest: traveling, reading books, playing football & cricket, watching documentaries

Education:

Master of Law (LL.M)

at Northern University Bangladesh

Completed on: September 2012

Grade/Percentage: 3.79 out of 4.00

Master of Management

at National University

Completed on: June 2001

Grade/Percentage: 55 out of 100

Bachelor of Law (LL.B)

at National University Bangladesh

Completed on: June 2008

Grade/Percentage: 58 out of 100

Bachelor of Commerce

at National University

Completed on: June 1995

Grade/Percentage: 57 out of 100

High school or equivalent - H.S.C(Science)

at Government Science College Dhaka

Completed on: June 1993

Grade/Percentage: 73 out of 100

High school or equivalent - S.S.C(Science)

at Banani Bidya Niketan Dhaka

Completed on: June 1993

Grade/Percentage: 75 out of 100

Training/Certification:

Asset & Liability Risk & Foreign Exchange Risk Management

Janata Bank Training Institute Dhaka

Training

May 2008 (16 hours)

Disputes in Foreign Trade

Janata Bank Training Institute Dhaka

Training

February 2008 (24 hours)

Regulations in foreign Trade Payment (ICC Rules)

Janata Bank Training Institute Dhaka

Training

February 2007 (24 hours)

International Trade Finance (Import & Export)

Janata Bank Training Institute Dhaka

Training

March 2006 (160 hours)

Industrial Credit & Project Financing

Janata Bank Training Institute Dhaka

Training

November 2006 (120 hours)

Credit Risk Management & Prudential Regulations

Janata Bank Training Institute Dhaka

Training

January 2006 (24 hours)

Credit Management Course

Janata Bank Training Institute Dhaka

Training

July 2003 (120 hours)

Lending Risk Analysis

Bangladesh Bank Training Academy Dhaka

Training

August 2003 (24 hours)

MS Office

Janata Bank Head Office Computer Division Dhaka

Training

June 2001 (112 hours)

Officers Basic Training

Janata Bank Training Institute Dhaka

Training

April 1999 (384 hours)

Dhaka Taxes Bar Association

Certificate

October 2017

Dhaka Bar Association

Certificate

May 2013

Bangladesh Bar Council

Certificate

April 2013

Banking Diploma

Certificate

September 2004

Additional Information:

Languages:

English - Level: Intermediate

Bengali - Level: Native/Fluent

I, undersigned, certify that the aforementioned information provided in this CV is correct to the best of my knowledge & belief

(Mohammad Shoukat Akbar)



Contact this candidate