OBJECTIVE
To enhance my educational and professional skills in a stable and dynamic workplace to build a long term career.
CAREER
Works well independently and in a team atmosphere. Ability to multi task in a fast paced environment. Readily adapts in this rapidly changing environment
SUMMARY OF QUALIFICATIONS
To complete daily data entry and run services quality reports to meet the company’s service goals.
Advance knowledge of Outlook, MS Word, Excel and Power point.
A good communicator and effective team player to work in fast pace environment
Demonstrated ability to use office equipment with a high degree of accuracy and efficiency
Ability to accurately document and record application information
PROFESSIONAL EXPERIENCE
Service Officer II (Contract) Dec 2017 – Dec 2018
TD Canada, Mississauga
As a RFI officer
Provided information requests received from Canada Revenue Agency, Provincial and Territory Ministry, Social Services and all other Government audit request of tax services.
Provided documents such as canceled checks, bank statements, credit card statements and other items depending on requests
Compiled, Sorted and verified the accuracy of data before it is scanned
Compared data with source documents or re-entered data in verification format to detect errors
Maintained logs of activities and completed work
As a PGT officer
Provided the Public Guardian and Trustee requires information about the clients assets, liabilities and safety deposit box
Performed duty for Public Guardian and Trustee regarding for day 1 process by action letter from PGT officers on day to day processing of what's requirement is needed from the letter to action various accounts
Reviewed and processed documentation as per PGT letter received by fax/mail for all customer and account messages lodged
Data Entry Operator (Contract) Feb 2017 – Sep 2017
RBC, Mississauga Head Office
Received and matched application for the auto finance with the company’s predefined standards
Took the authority to decline application if it is not meeting the requirements
Responsible for calculating delegated lending authorities on credit applications
Routing applications for lender review and based on specific application criteria
Accounting Assistant (Part Time) Jan 2015 – Jan 2017
Rotech Pumps & Systems, Mississauga
Keyed and checked accuracy of alphanumeric data from paper, telephone and electronic sources into various computer databases.
Handling confidential information in line with the firm's data security protocols.
Process applications into required electronic format and scan documents into database
Operation Clerk (Contract) Feb 2016 – Mar 2016
Primerica Financial Services (Canada) Ltd. Mississauga
Log all inquiries on spreadsheet and matching of responses to the appropriate trades
Send resolved trades to scanning and return un-resolved trades (kickbacks) to agents
Log the status of calls made, being resolved or kicked back
Account Assistant at Venus Medical Store, India Aug 2000 – Dec 2007
EDUCATION & PROFESSIONAL DEVELOPMENT
Diploma in Accounting, Payroll & Business Administrator from Canadian College of Business, Science & Technology-Brampton, ON Jan 2014 – Jan 2015
Bachelor of Commerce – M.S. University, INDIA Jun 1997 – Apr 2000