Asset Management, Operations Management, Sales Management

Michael Cagney

416-***-****• ac8hbk@r.postjobfree.com

Summary of Qualifications

Proven sales and operations leader with over 25 years of team management. Key strengths include team motivation, innovation, operational sales excellence and change management.

Key calling card is attention to detail, confidence and a positive can-do attitude. An energetic, innovative and expressive communicator, who leads teams to success through change management philosophies.

Key Skills

Execution & Implementation

P&L Management

Process Improvement

Teambuilding & Motivating

Team Development & Training

Presentations & Communication

Continuous Improvement

Problem Solving

Customer Engagement

Professional Experience

Ryder Canada

Director, Used Vehicle Sales & Asset Management 2010 – September 2018 Canadian leader of Used Vehicle Sales with revenue of $35M, annual vehicles sold greater than 1300 units and assets in excess of $30M.

Member of Canadian Leadership Team reporting directly to the Country Manager based out of Mississauga, ON

Responsible for the development and management of 10 managers, including Used Vehicle Sales and Asset managers

Collaborate with the North American sales team to increase sales volumes and develop strategic initiatives for growth with a concerted focus on the company’s vehicle profit proceeds

Establish sales budgets and targets using market analysis, customer growth opportunities, economic outlook and an extensive financial review to determine P&L and NBT health

Accountable for a team of asset managers that coordinated the deployment and profitability of greater than 12,000 vehicles across Canada from procurement to disposition (sale) Accomplishments

Delivered four (4) consecutive years of record margin contribution between 2012 and 2016

Delivered record vehicle sales for the history of the Canadian business between 2013 and 2015

Improved Net Promotor Score (NPS) by 52% between 2013 – YTD2018

Recognized as the top performing Region within Ryder North America for 2014 and 2015

Global Chairman’s Award for Safety in 2013, 2014 & 2017

Developed strategic White Paper to mitigate impact of deteriorating Used Vehicle Sales market - 2018

Achieved the Presidents Club award for top Director of Asset Management within North American in 2015

Expanded Sales presence across Canada by opening new locations and consignment dealers

Consistently led my sales to be the best in North America under various proceeds and customer satisfaction metrics

GE Commercial Finance

Operations Manager 1991 – 2010

Trailer Fleet Services Semi-Trailer Leasing, Sales & Service Responsible for sales and operations management in Ontario and British Columbia. Led a team of sales, operations and technical staff located in Markham, Belleville and Vancouver. Accountable for annual revenue budget greater than $5M. Providing a strong working knowledge of the industries market share and trends analysis. Responsible for:

Full P&L line items

Team Recruitment & Personnel Management

New Business Development

Corporate Initiatives & New Product Development

Leading Six Sigma Quality Teams

Functional and EHS auditing of business locations within Canada and the US Accomplishments

Increased annual revenues from approximately $1M to over $5M over the course of ten years

Earned GE’s prestigious “President’s Circle Award”

Recognized formally as a “High Potential Individual” within GE

Managed as Team Leader, numerous Six Sigma projects which had the scope of redesigning core business processes for improved customer service and operational efficiencies.

Recognized formally for my contributions in driving the GE Quality Initiative Program

Conceived and developed a new Contract Maintenance business creating some $2.5M dollars of new revenue in the first year with 25% margins

Analyzed and restructured the operations at various branch locations throughout Canada

Led a team to consolidate and improve procurement functions across Canada which resulted in substantial cost savings over prior years Management Trainee, GE Commercial Finance 1989 - 1991 Education

Seneca College Toronto, Ontario 1985 – 1988

Graduate of the General Business Admin/Management program Professional Training

Six Sigma Black Belt (wave 1 and 3) Certified

Six Sigma Green Belt Certified

Consultative Selling

Management Skills for Leaders

Financial and management course within GE

Volunteer Experience

Co-Chair 2007 United Way campaign for GE Canada

Earned Volunteer of the Year award for North York Rangers Hockey Association 2011

Head Coach, North York Rangers Hockey and Thornhill Minor Hockey Association 2004 - 2012

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