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Customer Service Home Health

Phoenix, Arizona, United States
February 15, 2019

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Ina Kim Hadley

**** **** ******* ******

Phoenix, Arizona 85015

Phone: 602-***-****


I am interested in finding a full time position where I can help Walmart with my organizational skills and my people skills. I can work any schedule, and am looking for a place to work where I can be employed for many years to come. I am excited to be able to learn new skills while becoming more familiar with the way Walmart works, and learning whatever I can do to become more efficient.

Skills & Abilities

Prior to moving out of the workforce to help my significant other with his growing Real Estate business, I worked at a variety of regular jobs including Walmart, Home Depot and as a legal Secretary for Barry Leverant PC.

I am computer literate, and willing to learn your programs and procedures to become a better employee. I can type 40 words a minute, and more with practice if it is a requirement for the job.

In my time back into the workplace, I worked temporarily with a Phone Soliciting company selling commercial soap, and at a Temporary Agency, helping out where I could. This lead to my position with Mr. Cooper in June.

Experience 6/2017 – 12/2017

Mr. Cooper Banking 480-***-****

Customer Service Representative

2501 West Price Road

Tempe, Arizona

My duties with Mr. Cooper in their National Mortgage Call Center involved answering phones to take payments, answering all customers questions regarding their accounts, and transferring calls to Mortgage professional to discuss new loan options. Corrected online errors so customer could look at their statements online. Worked on the Mr. Cooper Corporate Computer system 8 hours a day.

Lloyd Snively 7/2013-Present

Secretary, Assistant to Lloyd Snively Phone 602-***-****

Realtor, Realty One Group

2103 West Georgia Avenue

Phoenix, Arizona 85015

My duties with Mr. Snively include answering the phones, and setting up appointments, typing up contracts and filing all of the Real Estate paperwork required to complete a Sale or Purchase.

This has been a part time position that became more full time with the passing of George Wallet, and as much as I enjoy helping, I am interested in a full time position out of the home.

George Wallett 01/2015-9/2016

Home Health Care Provider

Rio Verde, Arizona

Mr. Wallet suffered from a very painful cancer that finally took his life on August 4. 2016.

I spent an average of four days a week with George keeping him company. I made two to three meals a day for him. Assisted him with walking and moving from room to room. I helped him dress and other personal duties that he needed help with. I also cleaned the house and ran any errands that he may have needed.

After he passed, I helped the Executor clean up the home, and remove furnishing and his personal items. We completed that job on September 15, 2016.

Jacqueline Wallet 7/2013 – 4/2014

Home Health Care Provider

Rio Verde, Arizona

My stepfather in law, George Wallet, asked me to make the commitment to help him with my mother in law during a period of time at the end of her life when she was not mobile enough to be left alone. I kept Jacqueline company each day, five days a week during most of the last two years of her life. I kept the house clean, did laundry. Assisted her with mobility movements including walking about the house. Cooked three meals a day, Did any and all errands including grocery shopping for Jacqueline. Fun duties included her favorite, playing dominoes as often as she could.

Home Depot 3/13-6/13

Cashier, Customer Service

Tempe, Arizona

I checked customers merchandise out, balanced cash drawer every evening, Helped customer with information with projects they were doing, Helped customers find the merchandise in store. Had to leave when my Stepfather requested my help.

Walmart 12/2011-02/2013

Phoenix, Arizona

Cashier, Customer Service

Checked customer merchandise out, balanced cash drawer at end of every shift. Did returns, exchanges and refunds. Helped customers find merchandise in store. Put merchandise back on shelves.

Barry Leverant, P.C. 2/04-8/11

Phoenix, Arizona

Legal Secretary

Answer phones, set appointments, Type lawsuits and correspondence. Medical specialist, Request any and all medical information for treatments and prepare packages to be sent to insurance companies.

Education 3/2010-9/2010

American Business College

Phoenix, Arizona

Legal Secretary Certification

Type 65 wpm, Bookkeeping, Take dictation, Filing

Idaho Falls High 1976-2000

Idaho Falls, Idaho - High School Diploma

Communication and Hobbies

I communicate well with the people I come in contact with, including the people I deal with every day with Realty One Group. I am a Diamondback Season Ticket holder, a golfer and I enjoy most sporting events and dining out. I like to travel and have recently been to Cancun, Mexico and to both Islands in New Zealand.

I look forward to doing my part to help your company succeed.

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