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Management, leadership, finance/budget, communication and development

Atlanta, Georgia, United States
February 15, 2019

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Atlanta, GA / 860-***-**** /

Chief Executive professional with extensive experience in designing & leading multi-tiered, mission-driven, customer & results oriented organization structures. Proven ability to establish a collaborative vision, develop effective strategies, maintain/support innovative & evolving business solutions. Obtains a verifiable track record of delivering critical & high-quality projects on or under deadlines. Successful in leading, influencing and motivating governing boards, direct reports, and ground level team members. Gives constant attention to essential detail through strategic planning and the alignment of effective budget allocation and cost saving/profit maximization. Develops & enforces sound operating standards & procedures as well as ensures high quality outcomes and customer service excellence. KEY ACCOMPLISHMENTS

● Secured $850k from W.K. Kellogg Foundation by developing an early education readiness program, increasing percent of first & second grade scholars at/above grade level in reading & math from 27% to over 50% during a 4-week span.

● Promoted a culture of giving by establishing an annual fund with increasing donation levels from an average $25k/year to over $100k halfway through year 3.

● Developed strategic plan to bolster Board, parent & community relations creating avenues of open communication, upgrading/repurposing facilities, and fostering a culture of excellence for students and staff, which ultimately raised the school’s State Report Card Grade from F to B in a 2-year span and earned charter school renewal and accreditation.

● Rebranded failing school as one of excellence by establishing Middle & Elementary Divisions supported by Academic, Student Life, Student Support, Communications/Partnerships, Advancement/Enrollment, and Operations Departments.

● Significantly and positively increased both district and statewide news coverage by leveraging student performance, curriculum, program innovations, and partnerships including political and legislative involvement for the first time ever. PROFESSIONAL EXPERIENCE

Centennial Academy

A conversion charter school (K –8) going beyond basic campus learning by building partnerships with in the corporate and service sectors. Head of School, Atlanta, GA 6/2015 – 11/2018

Reported to Board of Directors on management and operations. Oversaw fundraising/budget developments, facilities, partnerships, human resources, communications/public relations, including with District & State Administration and Board.

● Successfully turned around student academic performance, increasing the school’s State Report Card Score from 55 to 82 by altering the organization and learning structure in order to strategically plan, monitor and regularly respond with new goals and outcomes.

● Led a successful charter renewal and accreditation application and interview.

● Solicited, secured & managed personal donations & grants from multiple philanthropic foundations. o $10k from the Georgia Office of Student Achievement, contributing to a $700k grant application to support an accelerated learning model for middle school.

o $850k from the W.K. Kellogg Foundation to launch an early literacy & mathematics readiness program o Established annual fund with increasing annual donations from $25k to $100k+ in year 3, which funded global student travel, apprenticeships, venues for performing arts, as well as convocation & commencement exercises.

● Created Middle & Elementary divisions with distinct Academic & Student Life Departments, supported by Advancement/Enrollment, Communications/Partnerships, Student Support Services, Operations, Finance & Human Resources Departments, which focused leadership roles for all levels of staffing.

● Built relationships and executed MOU’s with local institutions (GA Aquarium, YMCA of Metro ATL, GA Natural Gas, ATL Speech School/Rollins Center for Language & Literacy, Sheltering Arms Early Learning Center, Integral Group, Paramount Hospitality & Coca Cola) to ensure resources/services to support teaching/learning and capital objectives.

● Built successful programs for athletics, early remediation, Saturday enrichment and remediation, daily gifted classes at CAROL SANTOS PAGE 2 of 4

the Georgia Aquarium as well as 8th grade apprenticeships with local corporations and small businesses.

● Developed effective communication/outreach strategy for crisis response, success stories, and updates, including standard press releases, monthly parent events in community centers, and parents’ homes/businesses, and expanded faculty recruitment efforts in unconventional and national networks.

● Fostered a culture of excellence, beginning with iNspire Educator’s Banquet and all-school Convocation and culminating in all-school Commencement, focused on history, tradition, academic excellence & just leadership. Miss Porter’s School

An all-girls college preparatory school (grades 9 – 12) instilling the importance of being informed, bold, resourceful & ethical global citizens. Associate Head of School, Farmington, CT 7/2011 – 2/2015 Reported to Head of School. Directed curriculum/programs by leading Academic Dean/Dean of Faculty, Dean of Students, Athletic Director, College Counselor, IT Director and Wellness/Multicultural Support Teams. Managed operations & crisis and assisted with strategic planning.

● Developed inaugural Penn Fellows Program; a 2-year Master’s in Teaching residency in partnership with a consortium of elite boarding schools and the University of Pennsylvania.

● Created/implemented shared teacher leadership system that streamlined administrative positions, and improved teamwork and collaboration among teachers and administrators.

● Envisioned and strategically implemented innovative academic programs; international immersion and on-line learning requirements, expanded afternoon programs, and an intensive 3-week experiential course.

● Allocated faculty development funds and managed general instruction budget of over $500k.

● Recruited/hired and developed faculty, aligning with professional development goals and high standards of conduct.

● Managed any and all crises with poise, sound thought and intervention. Groton School

One of America's top boarding schools with a diverse and intimate culture that inspires lives of character, learning, leadership, and service. Assistant Head of School, Groton, MA 7/2009 – 6/2011 Reported to and assisted Headmaster on strategic planning. Managed daily operations and crisis by leading Academic Dean, Deans of Students, Health, Athletic, Counseling and other personnel/faculty.

● Initiated comprehensive workload study, resulting in successful proposal to redefine/reallocate faculty duties.

● Increased female faculty by approximately 6% and faculty of color by 2% by recruiting in diverse networks.

● Established/filled Global Education Director position, providing compensation without increasing FTE and salary levels.

● Restructured administration/committees and eliminated support staff to bolster teamwork and purposeful programs.

● Facilitated faculty meetings, fostering engaged discourse, magnifying transparency and professional development.

● Key role on Headmaster’s Administrative Council and various Board of Trustees committees.

● Delivered several planned & impromptu presentations each year; published in Groton School Quarterly magazine. Westover School 7/1995 – 6/2009

Growing talented and motivated girls into confident women who thrive meaningfully & purposefully. Interim Director of Studies, Middlebury, CT 7/2008 – 6/2009 Reported to Head of School on academic program. Approved course placements and resolved academic concerns to ensure student success.

● Set agenda and ran monthly academic committee meetings.

● Directed comprehensive curriculum review, attentive to student experience and ability to pursue their passions. Dean of Students, Middlebury, CT 7/2002 – 6/2009

Reported to Head of School. Safeguarded all non-academic areas of school: health services, crisis management, residential & student activities

● Collaborated on Senior Administrative team to maintain a safe, inclusive and ethical community of learners.

● Fostered relationship building and community responsibility, engaging a collegial student and faculty population.

● Directed student government and Community Life/Diversity Committees, impacting the quality of community life.

● Explicated crisis management scenarios, resulting in lockdown procedure in union with local police/fire department.

● Administered disciplinary procedures, which assured consistency and acceptance by all school constituencies.

● Restructured Student Life office and system of evening and weekend administrative and emergency coverage.

● Influenced students to revamp major traditions, eliminating hazing while maintaining school spirit. Assistant Director of Admissions, Middlebury, CT 7/1999 – 6/2002

● Cultivated local and Mid-Atlantic (MD, DC and other communities) admission prospects, identifying communities with strong presence of affluent African Americans & Latinas.

● Increased student of color enrollment from 12% to over 20% and allocated financial aid to wide range of income levels. CAROL SANTOS PAGE 3 of 4

Director of Summer W.I.S.E. (Women in Science & Engineering), Middlebury, CT 2/1999 – 6/2002

● Invited by Head of School to create a summer program from the Girls, Inc./Connecticut Community Foundation grant.

● Ensured all licenses and standards were in place to pass inspection

● Developed math, science & computer science curricula; designed recreation and dorm programs and social activities.

● Hired and trained residential and teaching staff, ensuring proper medical care and staffing.

● Served as a model for existing & expanded summer programs, providing additional revenue sources for the school. Director of Diversity, Middlebury, CT 7/1997 – 6/2001

● Created, established and advanced school’s diversity goals by institutionalizing educational, administrative and social programs, which cultivated and sustained an inclusive school community.

● Led workshops for staff and students to plan and facilitate diversity & inclusion at local schools. Organized a diversity conference involving guest speakers and workshops that resulted in a 7 school (250+) participation turnout.

● Established Annual COLORES Festival, promoting diversity and entertainment for 300-500 parents, teachers & students.

● Successfully implemented strategy to eradicate age-based social domination among certain student groups. Director of W.I.S.E., Middlebury, CT 7/1997 – 6/1999

● Restored programmatic aspects of W.I.S.E.; ignited the Rensselaer Polytechnic Institute (RPI) partnership.

● Increased the program’s graduation/participation rate from 66% to 93%.

● Developed opportunities for independent student research in local professional science & technology environments.

● Implemented an annual W.I.S.E. Year-In-Review reception to honor the RPI partnership & student achievements. ADDITIONAL EXPERIENCE

Teaching & Residential

● Algebra 2 Teacher – Groton School, 2009 – 2011

● Mathematics Teacher (Algebra 1 through Pre-Calculus & Statistics) – Westover School, 1995 – 2002

● Dormitory Parent – Westover School, 1995 – 1998

● Student Teacher – Stratford Academy Magnet School, 1994 – 1995 Coaching & Advising

● JV Basketball Coach – Miss Porter’s School, 2012 – 2014

● JV Basketball Coach – Groton School, 2009 – 2011

● Varsity Basketball Coach – Westover School, 1996 – 2006

● Senior Class Dean – Westover School, 1997 – 2001

● Advisor – Westover School – African-American & Latina Student Association, 1995 – 2001 Business & Finance

● Bond Account Executive – Aetna Life & Casualty – Trumbull, CT, 1992 – 1994

● IT/Finance Intern – GE Capital – Stamford, CT, 1990 – 1992 EDUCATION

University of Pennsylvania Philadelphia, PA

Ed.D Educational Leadership Anticipated 2019

Columbia University Teachers College New York, NY

Ed.M Private School Leadership 2009

Sacred Heart University Fairfield, CT

Grades 4-8 Teacher Certification Program (60 Credits) 1994 – 1995 University of Pennsylvania Philadelphia, PA

B.S. Economics, Wharton School of Business 1992



Presentations & Seminars

● Panelist – Centennial Academy – Leader Mindset Series: A Head of School’s Journey, 2018

● Spokesperson – Centennial Academy – Several news broadcasts & crisis management responses, PR videos and news articles – Atlanta Journal Constitution, WSB-TV Channel 2 Atlanta, Integral 25th Anniversary, 2015 – 2018

● School Charge – Centennial Academy – Convocation, 2016 – 2018

● Closing Remarks – Centennial Academy – Commencement, 2017 – 2018

● Closing Remarks – Centennial Academy – iNspire Educators Luncheon, 2016 – 2018

● Speaker – Integral Group, LLC – 25th Anniversary Celebration of Excellence, 2018

● Guest Speaker – Rotary Club of Atlanta – Weekly Meeting, 2017

● Co-Author – National Association of Independent Schools – Giving It Away: Miss Porter's School Distributed Leadership Model, 2015

● Presenter – Zeta Phi Beta Sorority – Tri-State Undergraduate Retreat: Financial Management 101, 2011

● Panelist – The Association of Boarding Schools – Teachers College Leadership Academy Seminar, 2010 & 2011

● Featured Article – Groton School Quarterly – Who Holds the Power to Teach, Spring 2010

● Panelist – Connecticut Association of Independent Schools – Seminar for New Administrators, 2006

● Keynote Speaker – Julian A. Taylor Scholarship – Awards Dinner, 2004

● Facilitator – Westover Board of Governors – Forward Thinking Meeting, 2004

● Facilitator – Westover Alumnae Weekend – A Mathematician Reads the Newspaper, 2002

● Presenter – Kent Hills School Faculty In-Service – Minority Cultures in School Tradition, 2002

● Presenter – National Association of Independent Schools – People of Color Conference: Minority Cultures in School Tradition, 2001

● Keynote Speaker – Westover School – Convocation Chapel, 2000

● Keynote Speaker – Ansonia High School – National Honor Society Induction Ceremony, 2000 Leadership & Memberships

● Ex-Officio Member – Centennial Academy, Board of Directors, 2015 – 2018

● Budget & Finance Coordinator – Zeta Phi Beta Sorority, Atlantic Region, 2013 & 2015

● Trustee & Facilities Committee Member – Board of Trustees – Watkinson School, 2014

● Treasurer – Zeta Phi Beta Sorority – Tri-State Region, 2008 – 2013

● Founding Member – Executive Board – University of Pennsylvania Residency Master’s in Teaching Program, 2012

● Treasurer – Zeta Phi Beta Sorority, Phi Delta Zeta Chapter, 2007 – 2009

● Co-Founder – Hoopla Youth Co-Ed Basketball League, 2003

● Founder – Community Associates of CT, LLC – Educational & Cultural Programs for Adults & Youth, 2000

● Phase 3/4 Leader – Granville Academy – Business Education for Inner-City Adolescents, 1992 Awards & Certifications

● Notable African-American – Notable Valley African-Americans, 2012

● Educational Leadership Certificate – State of Georgia, Department of Education, 2015

● Organizational Leadership Certification – Zeta Phi Beta Sorority, 2011

● Graduate Zeta of the Year – Zeta Phi Beta Sorority, Phi Delta Zeta Chapter, 2009

● Sisterly Service Award – Zeta Phi Beta Sorority, Phi Delta Zeta Chapter, 2008

● Yearbook Dedication – Westover School, 1997

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