Administrative Assistant Executive
Resume:
Trishana Parker Williams
**** *’Abadie Street
New Orleans, Louisiana 70119
ac8h6a@r.postjobfree.com
Objective: To utilize the administrative skills that I have accumulated over my years of experience in an administrative/support staff role. Education: University of Phoenix
Online
1/14 – Present
Major: B.S. Psychology
Robert C. Blakes, Sr. Bible College & Theological Seminary New Orleans, Louisiana
8/04-Evacation due to Hurricane Katrina
Major: B.S. Christian Education
Minor: Christian Counseling
Palmetto Learning Center
New Orleans, Louisiana
8/94-5/96
Obtained certificate in Computer/Office Procedures Dillard University
New Orleans, Louisiana
8/91-12/92
Major: Nursing
Minor: Psychology
Experience:
2/17 – Present Playworks Louisiana
New Orleans, LA
Regional Partnership Manager
- Work in close collaboration with the Regional Executive Director to develop a detailed understanding of Playworks strategic growth plan for Louisiana, benchmarks for success, existing relationships and culture of school relationship stewardship.
- Manage inbound sales requests
- Coordinate with Playworks trainers to ensure the successful delivery of quality training to our clients and sustainable impact.
- Prospect for new business and hot leads.
- Develop and maintain a strong pipeline of new customers.
- Convert opportunities and close contracts to meet or exceed sales targets.
- Work cooperatively with accounting department to generate invoices and ensure payments are received in timely manner.
- Field inbound and initiate outbound sales calls.
- Deliver compelling and effective sales presentations.
- Directly manage all aspects of client relationships and details of product delivery and follow-up with the trainers.
- Responsible for $45,000 in Professional Development Sales
- Increase visibility of Playworks by building on-going relationships with school and community representatives.
- Ability to generate organic opportunities to educate decision makers and key influencers about Playworks’ organizational philosophy and mission.
- Develop and/or maintain and improve business relations with all customers of Playworks.
- Support the regional operation by overseeing school and agency invoice distribution and collections.
- General office management (answering phones, mail distribution, supplies inventory, office upkeep).
- Maintenance of region database (funders, donations, staff and member information).
- Serve as the technology liaison between the local office and national team.
- Assist with aspects of our recruiting process (posting open coach positions on various online/print sources, coordinate interviews and manage recruiting database).
- Facilitate the hiring process for all staff ensuring all necessary paperwork is completed; including the initiation of background checks for all new hires in accordance with state and federal regulations.
- Maintain our employee database to ensure proper certifications and documentation for all regional staff and members are current and on file.
- Reconciling receipts, regional petty cash accounts and preparing expense reports on behalf of the executive director and obtaining approval and submission on a monthly basis.
- Deposit and document all fundraising gifts according to our policy and procedure.
8/16 – 2/17 ZF Transmission ZFTG
Gray Court, SC
Temp Document Control Coordinator
- Responsible for entering Attendance Records into the Aspire software for all employees that have received training
- Responsible for the upkeep of 2500 employee Transcripts
- Responsible for processing all Step Progressions and Level Ups for employees that are due; working closely with the Payroll Department to ensure that everyone receives their retro pay
- Responsible for processing all Invoice and the upkeep of the Invoice Spreadsheet
- Responsible for the upkeep of the weekly Quadrant Report
- Responsible for processing all Purchase Orders through SAP software
- Responsible for enrolling employees into the training that they are due to receive in the Aspire software in order for them to remain in compliance with OSHA Standards
- Responsible for managing company documents while also ensuring their accuracy, quality and integrity.
- Adhering to record retention policies, safeguarding information and retrieving data effectively.
- Responsible for storing and tracking company documents.
- Responsible for processing all RFIs from employees or clients and maintaining the requests via tracking logs.
- Responsible for reserving all Training Room request from employees requesting to reserve a training room through the Outlook Calendar
- Responsible for assisting with file migrations, audits and all Plant Tours
- Responsible for performing administrative tasks as needed
- Expected to be self-directed, to have the ability to work independently and to be highly-motivated.
- Expected to work in a fast-paced and deadline driven environment
- Expected to be detail-oriented, dependable and trustworthy due to working with complex and sensitive documents
3/16-5/16 The Greenville Housing Authority
Greenville, SC
Temp Executive Assistant
- Assist the Executive Director in all aspects of The Greenville Housing Authority responsibilities.
- Direct calls coming in to the Executive Director
- Responsible for distributing mail addressed to The Housing Authority to appropriate personnel
- Setup and preparation for Board Meetings
- Work with point of contacts to reserve venue, as necessary
- Ensure that required equipment and wi/fi connectivity is available, setup of room(s), directional signage
- Schedule meetings and appointments\
- Keep training schedule log up-to-date
- Keep records of contacts
- Complete check requests
- Complete Travel Authorization forms
- Complete required HUD forms
- Complete Membership applications
- Complete conference registrations
- Make hotel reservations
- Make flight arrangements
- Keep records of keys and responsible for keybox contents
- Responsible for contacting paper-shred company as necessary
- Direct email messages coming in to the general INBOX for the Housing Authority
- Send out Fed-Ex, UPS packages as necessary
- Responsible for recording minutes of Board Meetings, getting signatures as required from Chairman, disseminate Board Meeting materials to appropriate personnel, post notices on information Board in lobby, inform representatives at The City of meetings 2/12-4/16 The Bair Foundation
Greenville, SC
Southeast Regional Administrative Assistant – Former Foster Child and Foster Parent Secretary
- Typed correspondence and documents for use by supervisor or staff
- File correspondence and documents accurately
- Reports: Census, Health and Safety, OHAN Grid, Expense Reports, Credit Card Expenditure Summary, Critical Incident Reports, Critical Incident Summary, Activity Report, End of Year Reports
- Oversee all clerical staff for the Southeast Region: North Carolina, South Carolina and Virginia; 8 offices total
- Redline Contracts
- Upload Forms to Portal
- Personal Assistant to the Vice President of the Southeast Region
- Travel Arrangements
- Petty Cash
- Transcribe notes
- Answer telephone and greet guest
- Compile, type and process reports, records, tracking system and Notifications
- Order office supplies and keep office equipment in good working Order
- Oversee Childcare System
- Make copies, send fax, distribute mail and schedule appointments
- Prepare Foster Parent checks monthly
- Schedule fire inspections, home studies, finger print appointments and DHEC
-Send of background checks and central registry checks
-General clerical and reception duties
7/09-06/11 KIPP McDonogh 15 School for the Creative Arts New Orleans, LA
Office Manager/Administrative Assistant
- Promptly, accurately, professionally and courteously assesses all received calls/inquiries and directs and/or records and relays messages.
- Adept at using all features of the telephone system, voice mail and student information system.
- Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor.
- Manages the snack delivery to students on a daily basis
- Making travel and meeting arrangements for school leader or business operations manager as needed
- Handle administrative detail on all projects
- Seek greater role in projects within administrative and other areas of competence
- Triage and troubleshoot issues before they need the attention of office manager or business operations manager
- Create and manage clerical desk manual
- Assist with special projects throughout the year such as MAP and Interim testing as well as state testing coordination
- Involved in the coordination and design of school arrival and dismissal
- Problem solving
- Ability to lead, to manage multiple priorities and to manage the ambiguity inherent in an entrepreneurial environment 12/08-4/09 Dominion Family Services Hope House
Spartanburg, SC
Residential Counselor
- Responsible for the guidance and supervision of the assigned clients.
- Performed routine duties in the care, education, and treatment of clients including: overseeing physical care, development of acceptable habits and attitudes, management of resident behavior and helping residents to meet goals and objectives of treatment plans.
- Provided supervision and protection of assigned clients.
-Participate in client progress reviews, regular staff meetings, and required in-service training per the Program Director
- Documents all appropriate information in a clear, objective, professional and timely manner (i.e. Daily Log, Progress Notes, Incident Reports)
-Build a therapeutic relationship with client by being a teacher, coach, and positive role model.
-Provide leadership for the client in the provision of a healthy living environment, i.e., consistent and supportive supervision of client’s life space.
-Maintain confidentiality and sensitivity with regard to written and verbal information shared among team members regarding client care in accordance with Health Insurance Portability and Accountability Act (HIPPA).
-Transport clients to locations approved by guardian and/or Program Director.
-Administer medications per physician orders and the policy and procedures of the program.
11/07-7/08 Lutheran Social Services Disaster Recovery Case Management New Orleans, Louisiana
Administrative Assistant
-General clerical/reception duties
-Case Management experience
-Coordinated Assistance Network experience
-Completed several projects weekly
-Operated a multi-line telephone
-Performed all client in-take procedures
-Handled customer related issues
- Resolved escalating situations
1/07-7/07 Evangelistic Temples, Inc., Greenville, SC Administrative Assistant
-General clerical/reception duties
-Distribution of upcoming events via email, telephone or mail outs
-Personal Assistant of the Pastor and First Lady of the church
-Received and distributed all incoming mail
-Scheduled appointments, meetings and speaking engagements for the Pastor 8/06-12/06 YWCA of Greenville, Greenville, SC
Administrative Assistant
-General clerical/reception duties
-Daily mail outs
-Maintained several email accounts
-Maintained email circulars
-Distribution of upcoming events via email, telephone or mail outs
-Daily receivables/accounting
-Personal assistant of the Executive Director
-Minute taking of every board meeting
-Formatted and mailed hundreds of letters a day
-Composed and completed several projects at a time
-Composed packets to advertise/promote the YWCA
-Composed several marketing strategies
-Composed several database and spreadsheets
-Received and distributed all incoming mail
-Scheduled appointments, meetings and speaking engagements for the Executive Director
12/02-4/05 Home Health Care Provider, New Orleans, Louisiana Direct Care Staff
-Assist client with everyday living skills
-Assist client with mobile skills
-Served as a liaison with program director
7/02-11/02 Fashion Cents
Manager II
-Operated computerized cash register
-Detailed clothes and store
-Opening and closing of the store
-Conducted employee meetings
-Supervised employees
-Handled all customer related issues
7/00-6/02 Taking the Kingdom Media Ministry, New Orleans, Louisiana Executive Assistant
-Maintained records
-Receiving, preparing and verifying documents
-Searching for and compiling information and data
-ACS/accounting
-Personal assistant to the Executive Director
-General clerical/reception duties
-Worked on the prayer line
8/96-5/00 Parkview Magnet
Para-Professional
-General studies
-Liaison between student and parent
-Worked with children with learning, emotional and behavioral disabilities
-Worked in the office to perform clerical/reception duties when needed. Skills: Microsoft Word, Excel, Power Point, Publisher, Outlook Express, Aspire, SAP, OnBase, Project Management, BairTrax, OmniPage, FEITH, Adobe, Carrot System, Childcare System, ACS, Power School, Power Teacher, Power Lunch, Google Docs, Share Point
Certified in Computer/Office Procedures.
References available upon request.
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