Michelle Byer

Calgary, AB T*X *N*

ac8h5v@r.postjobfree.com 403-***-**** linkedin.com/in/michelle-byer

Data Entry Administrator

Support Business Productivity, Develop Reporting Procedures, and Implement Cost Reductions

Dedicated, reliable and professional frontline leader who goes beyond expectations and ensures smooth office functions. Create, revise, and implement systems and procedures, analyze operating practices, and sustain corporate goals. Utilize change management skills and quickly resolve issues and identify solutions. Schedule and assign office projects and expedite work results while meeting and anticipating staff needs.

Model best practices, provide staff training, education opportunities, and experiential growth opportunities. Demonstrate exceptional communication skills, able to multitask, handle confidential information with tack and discretion, and uphold polite and cooperative demeanor.

Expertise in:

Data Entry Travel Arrangement Document Processing Expense Reporting

Technical Skills

SAP

eCMS

Concur

SharePoint

Skype

Microsoft Office (Word, Excel, PowerPoint and Outlook)

Adobe Acrobat Pro X

Leapfile

Professional Experience

TEMP AGENCIES Pro-Temps, Diversified, Calgary, AB April 2018 – Present

Receptionist, File Clerk

Answering and transfer calls, creating courier shipments and drop off, pick up mail from mail box.

Clean out file cabinets, put file in boxes and labeled them, remove stickers and recorded information.

AECON WATER INFRASTRUCTURE (Lockerbie and Hole Contracting), Calgary, AB 2007 – 2017

Administrator (2015 - 2017)

Administered invoices and mail. Managed and processed gas cards. Booked travel and expenses. Covered phones and general administrative support duties.

Received and checked invoices and packing slips using SAP, completing 3-way matching, using service entry sheet function for contractor purchase orders (PO), creating POs, performing vendor searches, and navigating switch towards SAP.

Managed local division’s gas cards, processing information and downloading invoice for upload into AP system, utilizing Adobe Pro X and Aecon Enterprise program.

Worked with Concur and booked flights, hotels, and car rentals for various employee’s, receiving staff travel preferences correspondence prior and securing all arrangements.

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AECON WATER INFRASTRUCTURE (Continued)

Entered expenses into Concur for executives, verifying and confirming accurate credit card statements.

Worked using Excel program, updating monthly billing and securing accuracy with all information.

Entered time sheets for hourly payroll and salary allocations into computerized system with SAP, processing new hourly hires and providing union with updated information.

Trained other administrators, facilitating smooth running for day-to-day operations.

Uploading scanned invoices into Sharepoint and entering required information.

Assisted with employee on / off boarding, inputting new employee information into email and filled with One Click request within company’s intranet site and sent into IT.

Receptionist/Admin Assistant (2013 – 2015)

Performed goods receipts in eCMS for multiple jobsites and the office and typed PO’s into the system for the purchaser.

Completed travel arrangements using various websites. Completed expense reports using excel spreadsheets

Handled requests for IT needs, facilitating cell phone and laptop repairs and tracking product status provided for each employee.

Maintenance of printer performance, changing toners, loading paper, and ensuring timely and adequate service calls.

Used Leapfile, uploading large files for clients and enabling customer download and view.

Scheduled and confirmed appointments using outlook. Answer electronic enquiries.

Worked on tender documents by entering information into PDF’s, creating labels for envelopes and typing of documents for Estimators

Maintaining and ordering office supplies, deposited checks and running various errands.

Receptionist (2007 – 2013)

Managed general office administration duties, dealing with couriers, scanning, copying, faxing and filling

Received and processed incoming mail, ensuring date and invoice stamps where appropriate and promoting prompt delivery

Answering and directing office calls for over 20 employees. Maintained phone distribution lists.

WEIGHT WATCHERS, Calgary, AB 2002 – 2015

Receptionist, (Part Time)

Performed customer service role. Received and dealt with members and handled all paper work and general filing.

Counted inventory prior and after meetings, filling out sheet for next meeting.

Greeted and processed members, recording weight into membership books and files.

Managed customer membership, receiving various payment forms and processing electronic transactions.

Conducted end-of-meeting filing, computing weight gains / losses, updating member information and reconciling coupons.

Prepared future meeting locations ensuring drawers stocked with member handouts.

Assisted with training new employees, following corporate processes and procedures, and fostering excellent customer service.

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Volunteer Experience

CALGARY FOOD BANK, Calgary, AB July 2018 – Present

Volunteer, Administration Volunteer Resources

Multi-duty volunteer various tasks. Check emails book or cancel Volunteers shifts. Book orientation tours

Open and answer emails regarding volunteer shifts.

Book or cancel shifts using VSys One.

Professional Development

Business Administration Diploma (in process) – Introduction to Business and

Business Computers, Southern Alberta Institute of Technology (SAIT), Calgary, AB

Introduction to Supply Chain Management, Mount Royal University, Calgary, AB

TechReach Alberta Works Program Certificate, Manpower, Calgary, AB

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