Office Manager Administrative Assistant Customer Service
Resume:
JENNIFER A. SEIFRIED
*** ******* **., ********, **** 50701
*************@*****.***
OBJECTIVE
To join a company that challenges my education, experience, and analytical skills to make a positive and productive impact on the success of the company.
EDUCATION
Kaplan University, Cedar Falls, Iowa January 2009
Bachelor of Science: Business Administration
Hawkeye Community College, Waterloo, Iowa May 2001
Associate of Applied Science: Administrative Assistant
SKILLS
Managerial Finance & Accounting Payroll Accounting Strategic HR Management
Quantitative Methods Conflict Resolution Organizational Behavior
Operations Management Research & Presentation Policies & Strategies
Managerial Economics Accounting Team Dynamics
EMPLOYMENT
Target Food Distribution Center, Cedar Falls, Iowa April 2009-Present
Engineering and Facilities Administrative Assistant
Accounts Payable using SAP, Maximo and Excel
Prepare monthly budget reports and reconcile accounts each month
Created an Excel document that now all Target DC’s use to reconcile bills each month
Reconcile multiple credit card accounts each month
Evaluate and select vendors as well as negotiate maintenance contracts and service level agreements; including, but not limited to handling problems and performance issues
Reimburse Team Members for purchases made through a Travel and Expense website
Support the Senior Group Leader of Engineering and Facilities
Create and edit Word, Excel and Power Point documents
Coordinate meetings and events using Outlook
Created a boot reimbursement program for our Team Members
Work with Group Leaders in all departments, such as Logistics, HR, etc…
Train new Engineering and Facilities Administrative Assistants
Help new Food Distribution Centers with their start up
Phone screen new applicants
NuCara Pharmacy, Waterloo, Iowa Aug. 2005- Dec. 2007
Administrative Assistant/ Marketing Support
Worked directly with advertising agency to create, proof, and print marketing materials.
Assisted Vice President of Marketing
Prepared cost/benefit analysis, sales reports, and other reporting documents
Organized and planned hospitality nights for clients
Conducted mailings including the use of mail merge
Created several Word, Excel, and Power Point documents
KJ and Company, Waterloo, Iowa Dec. 2004-Aug. 2005
Stylist
Performed hairstyling duties to ensure customer satisfaction
Up-sell and cross-sell products and services
La James International College and Day Spa, Cedar Falls, Iowa Aug. 2004-Dec. 2004
Clinic Floor Instructor
Instructed students on the clinic floor on how to perfect their hairstyling skills
Taught students how to up-sell and cross-sell products and services
Coached students on customer service skills
Covenant Medical Center, Waterloo, Iowa Dec. 2001- July 2002
Patient Account Representative
Insurance billing for Medicare, BC/BS, and other secondary insurance companies
Assisted patients with questions and concerns
Resolved insurance denials
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