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Office Manager Administrative Assistant Customer Service

Location:
Waterloo, IA, 50701
Posted:
February 15, 2019

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Resume:

JENNIFER A. SEIFRIED

*** ******* **., ********, **** 50701

319-***-****

ac8h5j@r.postjobfree.com

OBJECTIVE

To join a company that challenges my education, experience, and analytical skills to make a positive and productive impact on the success of the company.

EDUCATION

Kaplan University, Cedar Falls, Iowa January 2009

Bachelor of Science: Business Administration

Hawkeye Community College, Waterloo, Iowa May 2001

Associate of Applied Science: Administrative Assistant

SKILLS

Managerial Finance & Accounting Payroll Accounting Strategic HR Management

Quantitative Methods Conflict Resolution Organizational Behavior

Operations Management Research & Presentation Policies & Strategies

Managerial Economics Accounting Team Dynamics

EMPLOYMENT

Target Food Distribution Center, Cedar Falls, Iowa April 2009-Present

Engineering and Facilities Administrative Assistant

Accounts Payable using SAP, Maximo and Excel

Prepare monthly budget reports and reconcile accounts each month

Created an Excel document that now all Target DC’s use to reconcile bills each month

Reconcile multiple credit card accounts each month

Evaluate and select vendors as well as negotiate maintenance contracts and service level agreements; including, but not limited to handling problems and performance issues

Reimburse Team Members for purchases made through a Travel and Expense website

Support the Senior Group Leader of Engineering and Facilities

Create and edit Word, Excel and Power Point documents

Coordinate meetings and events using Outlook

Created a boot reimbursement program for our Team Members

Work with Group Leaders in all departments, such as Logistics, HR, etc…

Train new Engineering and Facilities Administrative Assistants

Help new Food Distribution Centers with their start up

Phone screen new applicants

NuCara Pharmacy, Waterloo, Iowa Aug. 2005- Dec. 2007

Administrative Assistant/ Marketing Support

Worked directly with advertising agency to create, proof, and print marketing materials.

Assisted Vice President of Marketing

Prepared cost/benefit analysis, sales reports, and other reporting documents

Organized and planned hospitality nights for clients

Conducted mailings including the use of mail merge

Created several Word, Excel, and Power Point documents

KJ and Company, Waterloo, Iowa Dec. 2004-Aug. 2005

Stylist

Performed hairstyling duties to ensure customer satisfaction

Up-sell and cross-sell products and services

La James International College and Day Spa, Cedar Falls, Iowa Aug. 2004-Dec. 2004

Clinic Floor Instructor

Instructed students on the clinic floor on how to perfect their hairstyling skills

Taught students how to up-sell and cross-sell products and services

Coached students on customer service skills

Covenant Medical Center, Waterloo, Iowa Dec. 2001- July 2002

Patient Account Representative

Insurance billing for Medicare, BC/BS, and other secondary insurance companies

Assisted patients with questions and concerns

Resolved insurance denials



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