Tammy Salman

Sherwood, Arkansas *****

ac8h2y@r.postjobfree.com • 501-***-****

Human Resources Executive

Strategic Human Resources Leadership / Employee Relations / Case Management

Process Improvement / Labor Agreements and Collective Bargaining / Legal Compliance

Innovative and results-driven Human Resources leader with expertise in employee relations, organizational development, and cross-functional team leadership. Demonstrated history of promotions for global telecommunications leader AT&T, culminating in a Lead Human Resource Specialist position as a key strategic planner and executive liaison.

Solid history of success in employee relations, labor agreements, collective bargaining, dispute resolution, performance management and assessment, EEOC and federal/regulatory compliance, and staff training and development.

Areas of Expertise:

Strategic Planning and Implementation

Project and Program Management

Legal and Regulatory Compliance

Case Analysis/Management

Performance Management/Discipline

Human Resources Leadership

Employee Relations and Engagement

Continuous Process Improvements

Staff Development Programs

Team Building and Leadership

Professional Experience

AT&T – Little Rock, Arkansas

Lead Human Resource Specialist (3/2016 to Present)

Oversee all aspects of Human Resources as a key liaison between the legal and labor teams; leverage particular focus on risk mitigation strategies regarding staff performance to minimize corporate exposure.

Collaborate with executive corporate leadership regarding key HR strategic planning as a final decision maker regarding employee-related matters and risk exposure. Manage employee cases from end to end as a SME in staff and labor relations, indirectly supervised a 10-member HR staff, and lead large simultaneous staff investigation caseload. Collaborate in partnership with legal team and senior company leaders on the most effective way to handle employee matters associated with risk assessment on all employment terminations, legal matters, and National Labor Relations Board (NLRB) charges in a market group of 30K employees.

Selected Contributions:

Created a more cohesive workplace and exceeded overall Case Quality metrics goal, achieving 100% of metric goals from 2016 to 2018.

Substantially improved case handling processes, shortening overall case review timeline and ensuring an extra day to review and close termination risk assessment cases.

Recipient of Contributor Award for serving as a key project manager throughout a merger/acquisition involving collective bargaining and employee integrations.

Developed a Large Scale Investigation process/ guideline and flowchart implemented company-wide in handling investigations involving more than 100 employees at a time.

Lead Employee Relations Manager (Lead ERM) (7/2012 to 2/2016)

Established a reputation as an expert in employee relations, dispute resolution, case review and management, and recommended actions.

Directed maintenance of job aids, the Digital Evidence Collection Request Process, the Questionnaire Review Job Aid, Alternate Employment and Competitive Employment, and more. Created and implemented Performance Management for Managers and trained senior leadership regarding staff relations.

Selected Contributions:

Recipient of Peak Award in 2015 for HR DTV Integration leadership.

Spearheaded Case Quality Metrics of 100% for 2015 as a consummate leader in employee relations management.

Recognized with “Trail Blazer” award in 2014 for developing innovative case management and employee relations solutions.

Tasked with integration 20k Direct TV employees as a lead project planner and key liaison under time constraints with non-bargained staff; led collective bargaining options for over 20k staff.

Employee Relations Manager II (2/2009 to 6/2012)

Advised and counseled senior leadership regarding employee relations matters, labor agreement interpretation, and investigation guidance. Recommended action plans regarding performance management and attendance deficiencies including, proving interpretation on policies and practices and non-management collective bargaining agreements.

Selected Contribution:

Successfully attained 100% overall case management for timelines, accuracy and quality or advice and counsel Metrics.

Awarded Key Contributor award for managing a project to transform and integrate the manual investigation process into an electronic platform to streamline and instill transparency into company investigations.

Additional experience as a Senior Human Resources Manager (2006 to 2009) at AT&T;

(Oversaw Human Resources as a generalist with management of employee relations, policy creation, legal compliance, recruiting, staff retention, and risk mitigation strategies.)

Human Resources Manager (2005 to 2006) at First Electric Cooperative Corporation;

Human Resources Manager (2004 to 2005) at Kohler Company;

Human Resources Generalist (2003 to 2004) at Celestica.

Education and Credentials

Bachelor of Arts (BA) in Human Resource Management University of Arkansas

Professional Associations

Society for Human Resource Management (SHRM)

Arkansas Human Resource Association (AHRA)

Technical Proficiencies

AS400, PeopleSoft, Kronos, SAP, Q&A, Oracle, Power Point, Excel, Windows, Outlook, Word, Lotus Notes, MyPay, CENET.

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