Megan Welch

*** ***** ****** ********** **** MD *1915

302-***-****

ac8h1e@r.postjobfree.com

Summary of Qualifications

Comfortable operating in the fast moving bank environment and market

Experienced in TSYS, Actimize, Contact Customer Desktop, Alacra, Lexis Nexus, Fiserv/FCRM, SQL/SQL SSMS, SAP Business Objects and multiple prepaid card processors including, but not limited to FDR, Metavante, Galileo, Wildcard and Netspend

Ability to communicate effectively with appropriate parties, obtaining and disseminating information, while still maintaining confidentiality where necessary

Proficient in various banking software solutions such as Microsoft Word, Excel (Pivot), PowerPoint, Access and Publisher

Excellent organizational and communication skills

Highly critical thinking with effective research skills proven through work experience

Able to self-manage and multi-task

Critical thinking and problem solving successes

Passion for outstanding customer service

Proven ability to work as a team member, cooperating and coordinating with colleagues and reporting to Management coupled with excellent interpersonal skills

Experience

The Bancorp, Wilmington, DE

BSA/AML Investigations Analyst, May 2018-Current

Conduct financial forensic investigations on AML cases involving complex transaction patterns. Case sources include internal applications, referrals from business lines, law enforcement and department intelligence

Determine and pursue the best investigative approach for each unique case, ensuring that key questions are addressed, and that compliance AML department policies and regulatory expectations are satisfied

Independently assess risk represented by the customer and/or the activity in which the customer has engaged

Prepare Suspicious Activity Reports (SAR) in compliance with established regulatory guidelines and time frames

Communicate findings, status, open issues and other AML-related items to management regularly.

Conduct periodic internal account/customer reviews to identify potentially suspicious activity.

Completely and accurately document steps taken through the investigation escalation process.

Interface with bankers to obtain information related to their client’s transaction activity.

Escalate and coordinate cases with law enforcement as applicable. Effectively obtain information and assistance from appropriate law enforcement agencies, peer banks, and other external groups on AML issues and cases.

Work closely with internal groups to ensure understanding of SAR and investigative requirements.

Provide training, coaching and review work of other analysts or investigators as a dual control as needed.

Provide feedback, input and suggestions on AML (Anti-Money Laundering) and Know Your Customer (KYC) issues, acting as a subject matter expert on the operations and processes to streamline and improve function effectiveness.

ABERDEEN PROVING GROUND FEDERAL CREDIT UNION, Edgewood, MD

BSA Compliance Specialist, August 2017-May 2018

Reviewed CTRs from all branches and prepares and files the Fin CEN CTR with the Internal Revenue Service

Assisted branches with proper completion of CTR data entry

Reviewed Monetary Instrument Logs for proper completion

Investigated alerts and referrals to identify and report suspicious activity on simple to moderately complex cases

Compiled research information for document retention and/or Management escalations

Prepared Suspicious Activity Reports (SARs)

Prepared case files with all required documentation for BSA retention

Conducted daily searches of New Account (deposit & loan) relationships through OFAC software

Completed research required for USA Patriot Act Section 314(a) Information Requests

Provided input to management on control weaknesses, policy enhancements and training needs, as applicable, to ensure bank-wide BSA/AML/OFAC compliance

Keep abreast of current and new policies and regulations as they relate to BSA/AML, OFAC, and the USA PATRIOT Act and ensure an understanding of the latest anti-money laundering schemes and characteristics

BARCLAYS CAPITAL, Newark, DE

KYC Compliance Analyst, September 2016-August 2017

Determining workloads and delegating them to the Global KYC Reputational Risk team based on service level needs

Performs the required KYC screenings on customers and documenting the information obtained on the client's as required by global KYC procedures

Performs Sanctions screening and PEPs identification. Reviewed potential negative news hits across Global Client Management divisions; Analyzed client data, documentation and negative news in order to determine Client Risk Profile

Liaise with clients, front office, legal, technology and operations as part of the KYC process

Completes research required for USA Patriot Act Section 314(a) Information Requests

Build and maintain positive and productive working relationships internally and externally

Creating SQL data reports reflecting case completion and findings for Senior Management

BARCLAYCARD US, Newark, DE

Senior Reporting Analyst, January 2014-September 2016

Responsible for filing Suspicious Activity Reports (SARs) as required by Fin CEN

Determining workloads and delegating them to the Fraud Reporting Team based on service level needs

Ascertaining the legitimacy of multiple transactional types, including but not limited to convenience checks and balance transfers

Reviewing documentation provided by potential cardholders to ensure their validity and that identity theft or money laundering is not taking place

KYC Audits

Providing floor coverage in the absence of Management

Creating and editing Fraud Policies and Procedures

Traveling to Barclays sites in Henderson, NV and Manila, Philippines to assist with opening new location/training new hires

Participated in multiple project initiatives surrounding Fraud processes and product improvement

Selected to work on a bank-wide project with the objective to fill gaps in Risk & Control

Fraud Analyst, October 2011-December 2013

Identifying and tracing any high-risk or suspicious transactions, determining if there is any improper activity involved and whether any risk exists to the bank or our cardholders

Assisting Management in the training of new hires through observation of one-on-one contact with cardholders then delivering feedback

Preparing and documenting reviewed findings in a concise and understandable manner

Working various BPM reports and assisting in decreasing volumes, within the Fraud Detection Department, as well as the Investigations Department

Staying current with emerging fraud schemes

Upon confirmation of fraud, ensuring all account information on file is up to date and providing necessary recommendations for loss mitigation as required

Supporting other bank areas in understanding Fraud Operations through side-by-side observation sessions

Education

Achievements

Community

Wilmington University

Business Management & Marketing Program

Expected Spring 2020 Graduation

3.75 GPA

Glasgow High School

Concentration in Business Courses

Graduated June 2002

3.5 GPA

Member of multiple Special Project teams focusing on the following initiatives; Control and Risk Identification/Improvement and Partner Portfolio Conversions

Numerous Top Performer awards for monthly performance

Co-Founding Member of Judy’s Cuties (est. 2010)- Breast Cancer Awareness Team that has raised over $37K for the American Cancer Society to date

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